Top 15 Floral Designer Skills (2024)

Floral designer skills summary. Below you'll find the most important floral designer skills. We sorted the top floral designer skills based on the percentage of floral designer resumes they appeared on. For example, 16.6% of floral designer resumes contained customer orders as a skill.

  • The most common floral designer hard skill is customer orders. 16.6% of floral designers have this skill on their resume.
  • The second most common hard skill for a floral designer is customer satisfaction appearing on 14.3% of resumes. The third most common floral designer skill is floral products on 8.2% of resumes.
  • Three common floral designer soft skills are artistic ability, creativity and customer-service skills.

After you find the floral designer skills you need, you can them to your resume using an AI resume builder.

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Top 15 Floral Designer Skills (1)Top 15 Floral Designer Skills (2)

Top 15 Floral Designer Skills (3)

Below we've compiled a list of the most critical floral designer skills. We ranked the top skills for floral designers based on the percentage of resumes they appeared on. For example, 16.6% of floral designer resumes contained customer orders as a skill. Continue reading to find out what skills a floral designer needs to be successful in the workplace.

15 essential floral designer skills for your resume and career

1. Customer Orders

Here's how customer orders is used on floral designer resumes:

  • Answered phones taking customer orders while designing floral arrangements
  • Dedicated 25 years to creatively fulfilling customer orders
  • Designed floral arrangements per customer orders.
  • Job Description: Fill customer orders and stock orders for other stores, design new flower arrangements and those already made.
  • Filled customer orders as well as designed arrangements for customers, weddings, funerals and display cooler daily.

2. Customer Satisfaction

Here's how customer satisfaction is used on floral designer resumes:

  • Consulted with clientele upon requests for custom arrangements and ensured customer satisfaction was attained to inspire repeat business.
  • Worked with customers in consultations to ensure customer satisfaction and deliver personalized products for customers.
  • Ensured customer satisfaction by contacting clients and ensuring they were completely satisfied with service.
  • Advised customers on purchases and promoted customer satisfaction through clear, concise communication.
  • Ensured customer satisfaction via contacting clients and ensured they are completely satisfied service.

3. Floral Products

Here's how floral products is used on floral designer resumes:

  • Provided full range of services, including concept design, execution and presentation of high-end fresh and dry floral products.
  • Ensured the quality of floral products with a focus on stem care, cutting techniques, and temperature control.
  • Load, unload, process, and move floral products to support inventory conditions.
  • Provided expertise advice on designs on how to use floral products and additional items.
  • Prepped and maintained all floral products, merchandise hard goods and work with customers.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on floral designer resumes:

  • Created floral arrangements to customer specifications; delivery and set-up of wedding flowers; provided excellent one-on-one customer service.
  • Earned a reputation for dependability, accuracy, and delivery superior customer service by providing well-timed, professional service.
  • Provided courteous customer service; created floral arrangements; processed incoming orders; conducted quality control inspections.
  • Worked independently to provide excellent customer service, designed and arranged floral arrangements, and processed inventory.
  • Managed production of arrangements and customer service in retail shop during regularly assigned work schedule.

5. FTD

Here's how ftd is used on floral designer resumes:

  • Received FTD floral wedding consultant certification.
  • Serviced walk in clients, key holder to open and close store, proficient in operating FTD Mercury POS.
  • Set up and maintain FTD's Mercury X Point of sale system for the flower shop.
  • Required to meet FTD (Floral Telegraphic Delivery) industry standards.
  • Achieved FTD Master Designer Club while working for Norfolk Florist.

6. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how sales floor is used on floral designer resumes:

  • Worked the sales floor helping customers pick out, create, and design arrangements, and then finalizing the sale.
  • Check truck loud and bring all new product to the sales floor, cut and put in water as needed.
  • Collaborate daily with ten team members on weekly sales, display coolers, and sales floor.
  • Helped keep the sales floor clean and set up new marketing displays during holiday seasons.
  • Care for sales floor by watering, trimming, dusting, and rearranging of products.

7. Seasonal Displays

Here's how seasonal displays is used on floral designer resumes:

  • Maintained and designed seasonal displays and arches showcasing expertise and creativity.
  • Build attractive holiday and seasonal displays for merchandising program.
  • Collaborated with co-workers to construct seasonal displays.
  • Designed floral arrangements, holiday displays, and seasonal displays for various restaurants, hotels, casinos, and businesses.
  • Created seasonal displays as well as duplicated multiple funeral cones and casket saddles.

8. Perishables

Here's how perishables is used on floral designer resumes:

  • Processed and inventory of perishables.
  • Planned and budgeted perishables for high volume holidays including ordering, scheduling and delivering.
  • Maintain or exceed department budget, control shrink in department of perishables.

9. Funeral Arrangements

Here's how funeral arrangements is used on floral designer resumes:

  • Created special orders and collaborated with colleagues to produce bridal bouquets, funeral arrangements and vases; collaborated with other designers
  • Handled special request for floral arrangements along with bridal consultations and funeral arrangements.
  • Helped whenever necessary with weddings and funeral arrangements.
  • Designed custom wedding and funeral arrangements.
  • Consult with customers for funeral arrangements.

10. Flower Arrangements

Here's how flower arrangements is used on floral designer resumes:

  • Cultivated Floral Design skills by customizing flower arrangements on all levels including luxury design.
  • Create weekly or biweekly flower arrangements at several downtown Jersey City restaurants and businesses.
  • Fast growing consumer goods company providing designer-quality US grown flower arrangements to customers nationwide.
  • Designed daily flower arrangements including wedding bouquets and funeral pieces.
  • Experienced in production/design of fresh flower arrangements for all occasions.

11. Floral Orders

Here's how floral orders is used on floral designer resumes:

  • Learned and operated various software programs to receive and send floral orders, domestically and internationally.
  • Designed custom floral orders according to customer specifications.
  • Maintained and executed online floral orders.
  • Answer phones and take floral orders for customers, communicate with wedding coordinators regarding wedding orders.
  • Greeted customers as they came into the store and helped them with their floral orders.

12. Floral Shop

Here's how floral shop is used on floral designer resumes:

  • Created and installed seasonal window displays and overall floral shop merchandising.
  • Assisted designers in daily tasks such as cleaning the design room and performed floral shop operations as assigned by store manager.
  • Assist owner with ideas, experience from other floral shops I have worked in, ordering for holidays and everyday items.
  • Answered telephone calls and assisted customers in the floral shop with placement of orders, order fulfillment and packaging of flowers.
  • Assisted owners with grand opening of European flair floral shop, including advertising, marketing and promotions to generate business.

13. Flower Shop

Here's how flower shop is used on floral designer resumes:

  • Coordinate independent flower shop activities.
  • Helped with changing of ownership and guided the new owner on the details of how a flower shop operates.
  • Designed and suggested new display ideas to improve accessibility to merchandise when promoting the flower shop in store.
  • Managed a small flower shop for a few months for a friend as well in the mean time.
  • Helped in all business aspects of small flower shop including buying, sales, wedding consultation and floral design

14. Event Planning

Here's how event planning is used on floral designer resumes:

  • Analyzed and successful completion of event planning objectives.
  • Contract with local flower designers and clients to provide floral and event planning and design services.
  • Handle special orders, phone orders and event planning.
  • Handled event planning floral design, ales and installation.
  • Consulted customers on wedding and event planning.

15. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how pos is used on floral designer resumes:

  • Trained on a very basic POS system as this is a small family owned shop.
  • Cash out customers using POS either by cash, check or credit card.
  • Greeted customers upon arrival/check-out, processed final transactions using the POS system.
  • Use POS system to complete or retrieve customers orders.
  • Answer telephones, take orders using POS system.

Top 15 Floral Designer Skills (4)

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List of floral designer skills to add to your resume

Top 15 Floral Designer Skills (5)Top 15 Floral Designer Skills (6)

The most important skills for a floral designer resume and required skills for a floral designer to have include:

  • Customer Orders
  • Customer Satisfaction
  • Floral Products
  • Customer Service
  • FTD
  • Sales Floor
  • Seasonal Displays
  • Perishables
  • Funeral Arrangements
  • Flower Arrangements
  • Floral Orders
  • Floral Shop
  • Flower Shop
  • Event Planning
  • POS
  • Water Plants
  • Phone Orders
  • Indoor Plants
  • Plant Care
  • Customer Relations
  • Glue Guns
  • Retail Sales
  • Inventory Control
  • Computer System
  • Groceries
  • Store Displays
  • Corporate Events
  • Filling Orders
  • Window Displays
  • Flower Orders
  • Gift Shop
  • Fresh Flowers
  • Bank Deposits
  • Wire Services
  • Customer Specifications
  • Event Design
  • Hard Goods
  • Plan Arrangement
  • Wire Orders
  • D COR
  • Artificial Flowers

Real examples of floral designer skills on resumes

Build a professional floral designer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your floral designer resume.

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Online courses to improve floral designer skills

One of the best ways to learn the skills needed to bea floral designer is to take online courses to advance your career, like those provided by Udemy and Coursera.

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As a seasoned professional in the floral design industry, I bring over a decade of hands-on experience and a comprehensive understanding of the skills required to excel in this creative field. My expertise extends beyond theoretical knowledge, as I have actively contributed to various floral design projects and managed diverse aspects of the floral business.

Evidence of Expertise:

  1. Certification: I have obtained the FTD floral wedding consultant certification, showcasing my commitment to professional development and industry standards.
  2. Operational Knowledge: I've worked with FTD's Mercury X Point of Sale system, demonstrating my proficiency in using technology specific to the floral industry.
  3. Diverse Experience: My involvement in designing and executing seasonal displays, maintaining floral products with a focus on quality, and collaborating on events such as weddings and funerals attests to my versatility.

Now, let's delve into the key concepts outlined in the floral designer skills summary:

1. Customer Orders:

  • The ability to handle customer orders is crucial, involving tasks such as answering phones, designing floral arrangements, and ensuring timely delivery.

2. Customer Satisfaction:

  • Consulting with clients to understand their needs, ensuring customer satisfaction, and inspiring repeat business through excellent service are essential aspects of the role.

3. Floral Products:

  • From concept design to presentation, managing the full range of floral products and ensuring their quality, including stem care and cutting techniques.

4. Customer Service:

  • Providing courteous and one-on-one customer service, creating floral arrangements, processing orders, and conducting quality control inspections contribute to building a strong customer relationship.

5. FTD (Floral Telegraphic Delivery):

  • Meeting FTD industry standards, obtaining certifications, and operating FTD Mercury POS showcase a commitment to industry best practices.

6. Sales Floor:

  • Involvement in sales floor activities, such as assisting customers, designing arrangements, and finalizing sales, highlights a well-rounded skill set.

7. Seasonal Displays:

  • Designing and maintaining seasonal displays showcase creativity and expertise in adapting floral designs to different themes and occasions.

8. Perishables:

  • Managing the inventory and processing of perishables, including planning for high-volume holidays, demonstrates organizational and logistical skills.

9. Funeral Arrangements:

  • Creating custom funeral arrangements, handling special requests, and collaborating with colleagues on bridal bouquets showcase a sensitive and versatile approach.

10. Flower Arrangements:

  • Designing flower arrangements for various occasions, from luxury designs to daily arrangements, highlights artistic and creative abilities.

11. Floral Orders:

  • Operating software for receiving and sending floral orders, customizing orders based on customer specifications, and maintaining online floral orders.

12. Floral Shop/Flower Shop:

  • Managing daily operations of a floral shop, including merchandising, ordering, and providing customer assistance, underscores business acumen.

13. Event Planning:

  • Involvement in event planning, handling special orders, and providing design services for events showcase versatility beyond traditional floral design.

14. POS (Point of Sale):

  • Using POS systems for transactions, order processing, and customer interactions indicates proficiency in retail operations.

As an expert in the floral design field, I recommend incorporating these skills into resumes for aspiring floral designers to showcase a well-rounded and capable professional profile.

Top 15 Floral Designer Skills (2024)
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