Supermarkets' rules and advice on using cash during the Covid-19 pandemic (2024)

Shoppers are encouraged to use contactless payment methods when they are making essential trips to the supermarket.

Contactless is preferred to cash during the coronavirus pandemic as it reduces contact between people and allows for social distancing between shoppers and till staff.

But contactless, either through a card or phone, is not available to everybody all of the time and there are those who prefer to use cash when paying for goods.

While the UK's major supermarkets all say they would prefer customers to use contactless when they can, it does not mean they will not accept cash at all.

Can I pay with cash in Aldi, Asda, Iceland, Lidl, Morrisons, Sainsbury's, Tesco and Waitrose during the Covid-19 lockdown?

Supermarkets' rules and advice on using cash during the Covid-19 pandemic (1)

Here are Aldi, Asda, Iceland, Lidl, Morrisons, Sainsbury's, Tesco and Waitrose's policies and advice on paying with cash during the coronavirus lockdown. You can read up on the latest supermarket rules, here.

Aldi

Shoppers are encouraged to use cards in all stores, but customers who need to pay in cash can still do so.

Aldi said: "Yes we are still accepting cash payments in our stores, however, we are asking customers to use contactless forms of payment where possible."

Asda

Contactless payment is encouraged at Asda, as is use of its scan and go machines, which the supermarket says speed up shopping and reduce contact between customers and staff.

Customers can still pay in cash if they need to.

Asda said: "To help reduce contact in our stores we've also rolled out 'Scan and Go' mobile to all of our supermarkets, superstores and supercentres.

"Customers can use their own device to scan their shopping and pack as they go.

"Many of our larger stores also offer Scan & Go handsets in addition to Scan & Go mobile.

"To use your own device in store please visit the app store and download the free Asda Scan & Go app.

"Contactless payments - Credit and debit card contactless payment limit amount has now been increased to £45."

Iceland

Customers can pay with cash at Iceland and Food Warehouse, but contactless payment is preferred.

Iceland said: "We continue to accept cash payments in all our Iceland and The Food Warehouse stores, though we recommend that customers make payment by contactless card wherever possible to reduce the risk of Covid transmission."

Lidl

Customers can use cash if they need to, but contactless methods are preferred.

A Lidl spokesperson said: "Yes, we are still accepting cash payments in our stores although we continue to encourage customers to use contactless payment wherever possible."

Morrisons

Customers shopping in-store can use cash in Morrisons, but, as with other supermarkets, contactless payment methods are encouraged.

Sainsbury's

Customers who prefer to use cash are asked to make use of Sainsbury's self-checkouts, which accept cash and avoid contact between cashiers and customers.

A spokesperson said: "We would like customers to pay by card. If you would like to pay by cash, please use our self-service tills.

"SmartShop is available in Sainsbury’s supermarkets and helps you spend less time in-store and reduces contact by letting you scan your own shopping and check out through a dedicated till area."

Tesco

It is fine for customers to pay with cash, but contactless methods will help customers maintain social distancing guidelines, so they are preferred if possible.

As with Sainsbury's, cash customers can consider using the self-check out tills to reduce contact with staff.

Tesco said: "Since the start of the pandemic, we’ve focused on ensuring everyone can get the food they need in a safe environment.

"Our safety measures are there to protect you and our colleagues, as we all follow the latest government guidance."

Waitrose

Contactless payment methods are encouraged, but cash is accepted, a Waitrose spokesperson confirmed.

Supermarkets' rules and advice on using cash during the Covid-19 pandemic (2024)

FAQs

Do you still need to wipe down groceries? ›

Do I Need to Disinfect My Groceries? While you should absolutely wash or use hand sanitizer the minute you leave the grocery store, it's not necessary to wipe down each and every item.

How has COVID affected the food retail industry? ›

Some of the most visible implications of the pandemic in the food retail industry have included panic buying, changes in food purchasing patterns, food deliveries and digital services, frontline hygiene and preventive measures, logistics and organization of distribution in stores, and supply-side issues due to labour ...

Should you wipe down groceries with COVID? ›

It is not necessary to sanitise the outside of food packaging. While there is some evidence that the virus can survive on hard surfaces, the risk from handling food packing is very low and there is no evidence that the illness can be transmitted in this way.

Is the food shortage caused by COVID-19? ›

COVID-19 directly and strongly affects food access. These effects are felt through a disruption of food access, shifts in consumer demand for cheaper foods with low nutritional value, and instability in food prices. Access to food during COVID-19 is very poor in many countries.

Has COVID changed the food industry? ›

The most noticeable changes in the food industry include the explosive increase in home meal replacement, meal-kit consumption, online orders, take-out, and drive-through. The adoption of technologies, including robots and artificial intelligence, has also been noted.

What are the factors affecting food retail industry? ›

While the growth of channels and competitive outlets has had massive implications over the past twenty years, there are other significant factors influencing food retailing in the United States, including demographic changes, consumer demand for convenience and solutions, and cost pressure.

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