Manual Key Entry (MKE) | Adyen Docs (2024)

Manual Key Entry (MKE) | Adyen Docs (1)

Manually enter card details to make a payment.

Manual key entry (MKE) involves manually typing the details from a shopper's card on the payment terminal. You can use this when the payment terminal fails to obtain the card details from the card's chip or magnetic stripe.

There is no liability shift with MKE. This means you are fully liable for fraud chargebacks.

How it works

  1. When the payment terminal can't read the card details, you start an MKE transaction from your POS app.
  2. The terminal asks the shopper to manually enter their card number and expiry date.
  3. The terminal then asks the shopper to provide their signature on the display.
  4. The transaction continues.

Configure MKE transactions

Because of the increased risk of chargebacks, you need to take action before you can use MKE:

  1. Contact our Support Team and ask them to enable Manual Keyed Entry for you.
  2. Set a maximum transaction amount that the terminal will allow for an MKE transaction:

    1. Log in to your Customer Area.
    2. Optional. Select the merchant account or store where you want to configure settings.
    3. Go to In-person payments > Terminal settings (or select a specific terminal) and select Payment features.
    4. Enter the MKE max amount.
    5. Select Save.

Make an MKE payment

With a Terminal API integration, proceed as follows to force MKE as the card entry mode in your Terminal API payment request:

  1. Make a PaymentRequest specifying a PaymentTransaction object that includes:

    • TransactionConditions.ForceEntryMode: Keyed

    For a complete list of fields you can pass in a payment request and receive in the response, see the PaymentRequest API reference and the PaymentResponse API reference.

  2. In the response, note that the PaymentResult includes:

    • AuthenticationMethod: SignatureCapture.
    • CapturedSignature: coordinate points of the signature drawn on the terminal display.
    • PaymentInstrumentData.CardData: indicates the EntryMode was Keyed.

    The AdditionalResponse also shows the posEntryMode was MKE.

Risk management

You can use our risk management system to minimize fraud by applying risk rules before processing a transaction. Based on your risk settings, every transaction gets a risk score ranging from 0 to 100 and is declined when the risk score reaches 100.

See also

Manual Key Entry (MKE) | Adyen Docs (2024)

FAQs

What is a manual key entry transaction? ›

Manual key entry (MKE) involves manually typing the details from a shopper's card on the payment terminal. You can use this when the payment terminal fails to obtain the card details from the card's chip or magnetic stripe. There is no liability shift with MKE. This means you are fully liable for fraud chargebacks.

What is a manual entry transaction? ›

A manual transaction refers to an entry added to your Found activity for bookkeeping purposes. The key difference between a manual transaction and a “regular” transaction is that manual transactions do not move money into or out of your Found account.

What is raw acquirer response? ›

When this happens, the response includes a resultCode of Refused or Cancelled with a refusalReason field explaining why the transaction didn't succeed. The refusal reason is primarily based on the authorisation response code we receive from the issuer or card scheme, known as 'raw acquirer response'.

Does it cost more to manually enter a credit card? ›

Regardless of your processor or the card being used, manually keyed transactions will typically cost more money. Here's why. For starters, there's no way for the credit card processor to verify that the card being used is actually present at the time of the sale.

What stores allow manual card entry? ›

Poe - Fast AI Chat
  • Walmart [2]: Walmart Pay allows you to enter your credit card number manually for a smooth checkout. ...
  • Target [1]: Target typically allows manual entry of credit card information if needed. ...
  • Costco [1]: Costco is known to allow manual entry of credit card numbers if necessary.

What are the 4 transaction types? ›

There are four categories that a transaction can be categorized as: sales, purchases, receipts, and payments. Each of them involves money in some way and is recorded in your books in two locations.

What is the purpose of manual payment? ›

What does 'manual payment' mean as a term? Manual payments can be considered any payment in which the vendor has to manually contribute to the process, whether that means taking cash and giving change, taking credit card details over the phone, or offering up an invoice and reconciling the resulting payment.

What are the 4 basic transactions? ›

Key Takeaways

The four types of financial transactions are purchases, sales, payments, and receipts.

Who is the acquirer in M&A? ›

The acquirer usually is the combining entity whose single owner or organized group of owners holds the largest minority voting interest in the combined entity. The composition of the governing body of the combined entity.

What is the difference between issue and acquirer? ›

issuing bank. In short, an issuing bank is the credit card holder's bank and the acquiring bank is the merchant or business's bank. The services and products these banks provide go beyond this simple explanation, but it is useful to view them through this lens.

What does declined 79 mean? ›

79: Already reversed. 82: Negative CAM, dCVV, iCVV, or CVV results. 85: No reason to decline. 86: Cannot verify PIN. 91: Issuer or switch unavailable.

Can I enter my card manually? ›

While the transaction is secure, it involves more risk. You should only use manual entry as a last resort. Transactions that are manually entered will: Not count as “card present” transactions (even if the card is present).

How to process credit card payments manually? ›

Now, to manually accept credit card payments can vary in appearance and order depending on your provider, but generally entails these steps:
  1. Enter the card number provided.
  2. Enter the expiration date of the card.
  3. Enter the amount to be charged to the account.
  4. Enter the name of the cardholder.
Jul 5, 2019

How to receive credit card payment without machine? ›

Virtual Terminals. Virtual terminals are secure online applications that allow businesses to take credit card payments without a card machine. A merchant will access an online terminal where they can manually input customer card details to take payment.

What does key entry mean? ›

key entry. type of computer data entry accomplished by manually typing the information on a computer keyboard. Key entry is much less efficient than other types of entry, such as scan entry or tape entry, because it is slower and more prone to human error.

How to process manual credit card transactions? ›

Now, to manually accept credit card payments can vary in appearance and order depending on your provider, but generally entails these steps:
  1. Enter the card number provided.
  2. Enter the expiration date of the card.
  3. Enter the amount to be charged to the account.
  4. Enter the name of the cardholder.
Jul 5, 2019

Can Walmart manually enter a debit card? ›

Add a payment method to your Walmart account to make checking out faster and easier. You can scan your card using the camera on your device or enter the card number manually.

What is key entry? ›

Key Entry is used when a merchant has an agreement with a Cardholder to charge their Card if certain conditions are triggered. For example, where a Cardholder is a no-show for a Hotel Booking made via an Online Travel Agent (OTA).

Top Articles
Latest Posts
Article information

Author: Delena Feil

Last Updated:

Views: 6314

Rating: 4.4 / 5 (45 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Delena Feil

Birthday: 1998-08-29

Address: 747 Lubowitz Run, Sidmouth, HI 90646-5543

Phone: +99513241752844

Job: Design Supervisor

Hobby: Digital arts, Lacemaking, Air sports, Running, Scouting, Shooting, Puzzles

Introduction: My name is Delena Feil, I am a clean, splendid, calm, fancy, jolly, bright, faithful person who loves writing and wants to share my knowledge and understanding with you.