International Travel Insurance Benefits | Allianz Global Assistance (2024)

Why is it important to buy travel insurance for an international trip? Because the stakes are higher. You’re farther from home. Your trip is more expensive. And when you’re overseas, medical emergencies and other crises can be more difficult to resolve.

Travel insurance can help mitigate your risks by protecting you from common travel pitfalls. But what exactly does travel insurance do to help you? Here’s your guide to key travel insurance benefits for international travel. (Exclusions and limits apply. Please read your plan documents for details.)

Need travel insurance for your upcoming trip? See which plan works best for you.

Emergency medical and dental benefits

What they do: If you’re traveling and you experience a serious illness, injury, or medical condition, emergency medical and dental benefits can reimburse you for the cost of eligible medical care.

Why you need these benefits in international travel insurance: If you hand your U.S. health insurance card to a medical provider overseas, they’ll probably give you a funny look and ask for a credit card instead. Cash payment up front is often required when you’re receiving medical care in other countries. Medicare doesn’t provide coverage outside of the United States, except in certain rare instances.1Private insurance may not cover you, either; check with your insurance company before you go.

When you have emergency medical benefits, you don’t have to worry! Your travel insurance can reimburse the cost of care, up to your plan limit, and may even advance payment to the hospital or medical provider.

Read more: Travel Insurance With Emergency Medical Benefits: The Simple Guide

Emergency transportation benefits

What they do: If you have a medical emergency overseas and you need to be rushed to a hospital or other healthcare facility, emergency transportation benefits can pay for pre-approved, medically necessary transportation.

Your emergency transportation benefits also can:

  • Pay to bring a friend or family member to your bedside, if you’ll be hospitalized for more than 48 hours
  • Pay to send your dependents home, if they’re traveling with you and you’re hospitalized for more than 24 hours.
  • Pay to transport you home after an illness or injury, once you’re well enough to travel. Repatriation may involve arranging a private air ambulance and/or a medical escort.

Why you need these benefits in international travel insurance: Spending $200 on a specialty dining upgrade during your cruise? That’s a fun travel splurge. Spending $20,000 on a medical evacuation from the ship to the nearest hospital? Not a fun travel splurge.

“Medical evacuation can be extremely expensive, costing more than $50,000 depending on your location and medical condition. Although some health insurance companies pay ‘customary and reasonable’ hospital costs abroad, very few pay for your medical evacuation back to the United States,” warns the U.S. Department of State.2

Emergency transportation benefits are especially important if you’re traveling in remote areas or in a country where medical facilities are substandard. In an emergency, contact 24-hour assistance and the Allianz Travel Insurance medical team will assess your case. If needed, we’ll arrange your evacuation to the nearest medical facility where you can receive high-quality care.

Read more: The Comprehensive Guide to Emergency Medical Travel Insurance

Trip cancellation benefit

What it does: The trip cancellation benefit can reimburse your prepaid, non-refundable trip expenses if you must cancel your trip due to one of the covered reasons named in your plan.

The Cancel Anytime upgrade (available in OneTrip Prime andOneTrip Premier) gives you even more protection. Cancel Anytime can reimburse 80% of your unused, pre-paid, non-refundable trip costs if you cancel your trip for almost any unforeseeable reason your plan does not already cover.

Why you need this benefit in international travel insurance: Traveling overseas is expensive. It would be devastating to lose all the money you spent on airfare, cruise fare, lodging and tours because you have to cancel the trip. Trip cancellation benefits can reimburse those costs, as long as you cancel for a covered reason.

Read more: 5 Tips For Dealing With a Trip Cancellation

Trip interruption benefit

What it does: Sometimes things go wrong during your trip, forcing you to head home early or stay at your destination longer than intended. The trip interruption benefit can help you deal with these unexpected wild cards in a few different ways.

  • If your trip is interrupted for a covered reason, you can get reimbursed for the unused portion of your prepaid expenses, minus any refunds you receive.
  • If the interruption causes you to stay in one place longer than you’d planned, then the trip interruption benefit can reimburse you for additional accommodation and transportation expenses.
  • You can also be reimbursed for any extra accommodation fees, if you prepaid for shared accommodations and your traveling companion has to interrupt their trip.
  • Following the interruption, if you end up paying extra to continue your trip or return home, travel insurance benefits can reimburse those expenses too.

Why you need this benefit in international travel insurance: Imagine you’re far from home and something catastrophic happens. Maybe a family member is hospitalized, and you need to rush to be with them. Or maybe a natural disaster strikes your destination, leaving you stuck. In situations like these, trip interruption benefits are priceless.

Travel delay benefit

What it does: When your trip gets delayed for a covered reason—such as a carrier delay, impassable roads, a traffic accident, etc.—this benefit can reimburse you eligible expenses for meals, accommodation and transportation. So if a blizzard grounds flights from Reykjavik and you have to stay there an extra day, the travel delay benefit could cover your hotel and food (up to the maximum limit in your plan).

The travel delay benefit also can reimburse any unused prepaid travel expenses (minus refunds). And if a covered delay causes you to miss the departure of your cruise or tour, your travel delay benefits can pay reasonable transportation expenses to help you catch up with your cruise or tour, or reach your destination.

Why you need this benefit in international travel insurance: A travel delay overseas isn’t just aggravating; it can be expensive, too. The travel delay benefit takes away the stress and the financial burden of an unexpected delay.

Baggage benefits

What they do: The baggage delay benefit reimburses you for the purchase of essential items (like clothing and toiletries) when your luggage is delayed by a travel carrier, hotel or tour operator for a specified amount of time. The baggage loss/damage benefit reimburses you for the actual price, actual cash value, repair or replacement, whichever is lowest, of lost or damaged possessions in your baggage.

Why you need these benefits in international travel insurance: Imagine boarding a Caribbean cruise with only the clothes on your back, because the airline misplaced your bags. Imagine arriving in chilly Oslo and discovering that your parka got stolen from your suitcase. The baggage benefits in your travel insurance plan can pay to replace the items you need.

Read more: The Airline Lost My Luggage. What Should I Do?

Rental car protection

What it does: The OneTrip Rental Car Protector provides primary coverage for covered collision, loss anddamage to your rental car up to $50,000.

Why you need this benefit in international travel insurance: When you rent a car overseas, the associated fees and surcharges can be exorbitant. In Europe, especially, you may be pressured into purchasing a pricey collision damage waiver that doesn’t even cover everything. The OneTrip Rental Car Protector gives you affordable, bumper-to-bumper, no-deductible coverage in most countries. (Exclusions apply; read your plan for details.)

Read more: The Savvy Traveler's Guide to Overseas Rental Car Insurance

24-hour assistance

What it does: When you need help, contact 24-hour assistance: by phone or on the Allianz TravelSmartTM app. Our team of multilingual travel experts can help you resolve almost any travel dilemma, big or small.

Why you need this benefit in international travel insurance: Experienced travelers know how frustrating it can be to try to solve problems in a foreign country. If you don't speak the language, it can be almost impossible to explain to police that your debit card was stolen, or get a pharmacist to refill your crucial prescription.

That's when atravel insurance policy with 24-hour assistance can help. No matter where you are in the world, you can speak with a specialist who can offer guidance in almost any situation, from locating lost baggage to getting emergency medical care. Every Allianz Travel Insurance plan includes 24-hour assistance.

Traveling overseas soon? Don’t wait to protect your trip! Get a quote today.

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International Travel Insurance Benefits | Allianz Global Assistance (2024)

FAQs

Is Allianz Global Assistance real? ›

Allianz Global Assistance is one of the largest travel insurance companies and offers proven trip protection for vacations across the world. Allianz travel insurance helps cover the cost of delays, medical expenses and even cancellations.

What is Allianz Global Assistance? ›

Allianz Global Assistance is available to help you with any overseas medical emergency. You can contact Allianz Global Assistance 24 hours a day, seven days a week.

How do I check the status of my Allianz Global Assistance claim? ›

It's easy to check your claim status anytime online. You can also call us at 1-888-497-6992. Having your claim number will make it faster to find your status. Keep in mind that filing a claim isn't a guarantee of payment.

How to get a refund from Allianz Global Assistance? ›

For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.

How long does it take Allianz to pay out? ›

Claim payments are issued by us right after your claim is processed: however, please note that, depending on the bank transaction timelines, the payment can take up to 10 working days to appear in your bank account.

How does Allianz pay out claims? ›

Now, when you file a Allianz Global Insurance travel claim, you can select your preferred payment method: direct deposit, receiving a check by mail, or a debit-card deposit (available May 2017). When you choose direct deposit, you can get your payment in just 1-2 days following approval of your claim.

How good is Allianz travel insurance? ›

We at the MarketWatch Guides team awarded Allianz Travel Insurance 4.1 out of 5 stars based on our provider review methodology. Named our pick for concierge services, Allianz offers 24/7 travel assistance through a multilingual team, which can help policyholders with travel and coverage issues while abroad.

What is not covered by Allianz travel insurance? ›

Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.)

How do I use Allianz Global Assistance? ›

Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts. Then, choose how you want to receive payment for an approved claim.

How long do Allianz travel insurance claims take? ›

It may take 15-30 minutes to submit your claim, depending on the type of claim. You can use the 'save for later' button at any stage to save your claim information to complete at a later time. Once your claim has been submitted, a member of our team will be in contact within 10 business days.

How long does it take for travelers insurance to process a claim? ›

A: The time it takes to process a car insurance claim with Travelers can vary depending on the complexity of the case. Simple claims may be resolved within a few weeks, while more complex cases may take longer.

What is the phone number for Allianz Global Assistance travel insurance? ›

Otherwise, call us on +61 7 3305 7499 (overseas) or 1800 010 075 (within Australia).

Does Allianz give full refunds? ›

Good news – you can purchase a plan, read it cover to cover, and if you aren't completely satisfied, you can request a refund within 15 days of your purchase, as long as you haven't started your trip yet or initiated a claim.

Does Allianz pay out? ›

As soon as your claim is processed, we will make payment; however, please be aware that it may take up to 10 working days for the money to show up in your bank account due to bank transaction timelines.

Does Allianz Global Assistance cover cancellation? ›

Allianz Travel Insurance plans can reimburse you for lost trip expenses if you must cancel your trip for one of the covered reasons named in your plan.

Is Allianz a real company? ›

The Allianz Group is one of the leading integrated financial services providers worldwide. Here you can learn more about who we are and what we do.

Is Allianz life legit? ›

Allianz is a financially secure company with high customer satisfaction ratings for its annuities. Allianz has the longevity common among top annuity companies, having started in 1896.

Is Allianz insurance OK? ›

With an in-house team of claims handlers and solicitors, Allianz Insurance provide an excellent service in paying claims made under their policies.

Is there a class action against Allianz? ›

For all Defendants, AGA has agreed to a $19.75 million Settlement Amount, from which aggrieved Class Members may receive Cash Payments. Claim by January 25, 2024, to receive an Allianz Settlement Payout. How to Claim an AGA Class Action Settlement?

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