Insurance Software for brokers and insurance companies (2024)

COMARCH

Financial Services

Contact

  • Comarch
  • Finance
  • Insurance Software
  • Insurance Software for brokers and insurance companies (1)

    Comarch Insurance Software

    Find the right digital software from trusted vendor

    Contact us

  • Insurance Software for brokers and insurance companies (2)

    Facing alegacy system – areal challenge for insurers

    Poll Results Report from the Thai market

    Download the report

  • Insurance Software for brokers and insurance companies (3)

    Life Transformation – P&V Success Story

    Insurance Innovators Nordics 2023– session recording

    Watch the video

  • Insurance Software for brokers and insurance companies (4)

    How tochoose the right insurance software?

    Afree e-book

    Download now

  • Insurance Software for brokers and insurance companies (5)

    Insurance Transformation

    Recover from the pains oflegacy systems

    Read more

    • VIDEOS
    • SOLUTIONS
    • CASE STUDIES
    • ARTICLES

    Modern IT systems in the insurance software industry

    The modern insurance market poses many challenges for insurance companies: growing customer expectations, strong competitive pressure and a changing business environment require efficiency, which is only possible with the use of modern tools.

    Today’s IT systems for insurance must support the work of all users: agents, brokers, business unit employees, claim adjusters, and other back office operators, ensuring service of the highest quality. At the same time, they must provide the customer with immediate access to information and self-service channels, and deliver data to insurers at managerial and analytical levels.

    Modern IT solutions for insurance companies support various types of insurance, e.g. life or non-life insurance, and within those types - insurance for individual or commercial customers. All this in one coherent solution, without the need to log in to many tools. Such modularity allows to adjust the solution to the insurer's needs and provides flexibility in creating their own IT architecture.

    Insurance Software for brokers and insurance companies (6)

    Support for insurer forces/teams and partners


    Modern software for insurance allows for efficient operation of the insurance network. Cooperation in one software facilitates the working of all users: customers, agents, brokers, business unit employees, claim adjusters, and other back office operators. This software supports end-to-end processes of pre-sales, sales, and after-sales. In particular, it enables the analysis of customer needs, making quotations, preparation of an individually tailored offer, issuing an insurance policy, and then reviewing and amending existing conditions, and issuing new policies. Smooth after-sales service regardless of whether it is endorsem*nt, renewal, or complex claim handling is also provided. The IT system collects information and documents in one place, allows for recording and monitoring of all contract events and actions, and intuitively guides through the processes with no need for additional handbooks and procedures. In this way, it supports all users and eases daily work.

    Insurance Software for brokers and insurance companies (7)

    Customer in the spotlight


    The philosophy of putting the customer at the center of every company’s mission, insurance one included, must also be reflected in its IT systems. It means not only focusing the attention of agents and other intermediaries on the customer in order to ensure the highest quality of service, but also enabling the customer to contact the insurer directly and execute insurance quotes, including taking out an insurance policy and making payment. Access to further monitoring and management of ongoing policies allows you to build relationships between the customer and the insurer. A self-service channel for the customer not only reduces service costs, but also creates positive associations and helps build lasting ties, reducing the negative feelings associated with loss events.

    Insurance Software for brokers and insurance companies (8)

    Flexibility


    Modern insurance software must be flexible and agile - it can be understood in several ways. Firstly: cloud-optimized open architecture and ready-made APIs ensure cooperation with external systems as well as smooth data import and export. Secondly, the modular design allows us to tailor the scope of the solution to the needs of the insurer and flexibly create the architecture of IT systems. Thirdly, parameterization ensures freedom in the creation of the insurers' product offer and allows to minimize time-to-market, which is necessary to ensure competitiveness and continuous business development.

    Insurance Software for brokers and insurance companies (9)

    Reporting


    Software for insurance companies is finally a set of tools for efficient business management. It is an opportunity to analyze and manage the work of agents, profitability of insurance products, costs and revenues, etc. These are the elements of Business Intelligence analysis used in insurance software. On top of that, the insurance system can cooperate with dedicated, external BI class tools.

    Insurance Software for brokers and insurance companies (10)

    Regulatory compliance

    Existing IT solutions for insurance facilitate the fulfilment of legal requirements related to national and international regulations concerning the conduct of insurance business (e.g. IDD and PRIIPS) or the storage of personal data (GDPR). The IT system has to be constantly developed and adapted to the changing business and legal environment. Only regular system update made by a trusted IT service provider guarantees business development and regulatory compliance.

    Insurance Software for brokers and insurance companies (11)

    Modernization

    The implementation projects are not easy, especially when you want to modernize your IT landscape and exchange selected part or all existing systems. It is very challenging to not fail with many modules, features and insurance products. The new software and the vendor approach need to meet this expectation – check how COMARCH is doing it!

    Explore Insurance Transformation

    Recent articles

    • 24 Jan 20245 minInsurance Market Is Transforming Towards the PhygitalThe insurance industry is embracing phygital, a combination of physical and digital channels. This shift is transforming the way customers interact with insurers.
    • 23 Oct 20235 minMoving Insurance Business to a Dedicated Mobile ApplicationEnhance your insurance business with a dedicated mobile app. Streamline operations and engage customers. Explore the possibilities!

    More articles

    See our case studies

    Check out how we helped our clients or contact us directly to learn more.

    • AXADelivered modern sales and client-servicing tool for the distribution network to increase their efficiency.
    • IdeaBankShorten the process of commission calculations and centralize settlements from all sales channels.
    • Oney InsuranceAutomating and streamlining internal operations and cooperation with external partners from various European countries.
    • UNIQASolution for shortening time of sales and after-sales service with additional customer communication channel to serve customers quickly and efficiently.
    • AegonCentralizing all billing, settlement and accounting operations related to compensation plans to manage commissions without the supplier’s assistance.
    • AllianzAutomating the increasing number of settlement transactions - processes about 500 thousand records of reinsurance data in 8 hours.
    • Delta Lloyd LifeCovering the whole process of claim handling from claim registration to claim payment to improve the customer outcomes, service and overall satisfaction levels .
    • Prudentialimplementation of the solution that handles all complex commissions for the whole sales network to satisfied agents and shorten the financial operations department work.
    • SwissLifeEnhancing the user experience and reducing customer service costs thanks to the self-service portal.

    More case studies

    Why choose Comarch for insurance software?

    We are aware that usability of everyday operations is crucial for end-users, thus we focus on the look and feel of business solutions at both the design and implementation stage. Our insurance software solutions are designed to effectively manage the full range of insurance, including life, property and casualty, providing support for all insurer’s activities including the work of sales force and client's service.

    As one of the largest IT suppliers in Europe, Comarch boasts many product lines, a rich collection of competencies and most importantly a large group of satisfied clients. We offer our own pre-designed and dedicated insurance management software. There are a few important characteristics describing our company and insurance implementations:

    Insurance Software for brokers and insurance companies (25)Insurance Software for brokers and insurance companies (26)

    Because we are thoroughly familiar with our clients’ goals as well as industry trends and technologies, we can efficiently reengineer selected business areas of any financial organization and institution by delivering fine-tuned, customizable tools. They cover insurance processes throughout the whole value chain and are targeted for both internal and external users within multiple activity areas.

    What solutions you can get from Comarch?

    Comarch Digital InsuranceInsurance front-office solution ensuring digitalization of sales and service processes with real omnichannel customer experience. Access to your distributor or client portal from various device, anywhere
    Life InsuranceManage individual and group life insurance efficiently
    NonLife InsuranceGather all lines of property and personal insurance products in one system
    Insurance ClaimsReduce time and costs of a claim handling process
    Insurance UnderwritingAutomate risk assessment operations through user-defined rules
    Comarch Loyalty Management for InsuranceMake customers feel appreciated with personalized loyalty programs
    Business Intelligence for InsuranceTake advantage of your data's potential and start benefiting from actionable insights today
    Cyber Security solutionsSecure your sensitive data and resources

    Insurance video gallery

    Insurance Software for brokers and insurance companies (27)

    Legacy systems in the insurance industry

    Insurance Software for brokers and insurance companies (28)

    Comarch Digital Insurance

    Insurance Software for brokers and insurance companies (29)

    Comarch Insurance Software

    Insurance Software for brokers and insurance companies (30)

    Comarch Digital Insurance

    Insurance Software for brokers and insurance companies (31)

    Comarch Insurance BreakfastLuxembourg 2019

    Insurance Software for brokers and insurance companies (32)

    Comarch Insurance Breakfast Milano 2019

    Insurance Software for brokers and insurance companies (33)

    Comarch Insurance BreakfastBrussels 2018

    Insurance Software for brokers and insurance companies (34)

    Comarch Insurance Breakfast Milano 2018

    Insurance Software for brokers and insurance companies (35)

    Comarch Insurance Breakfast Brussels 2017

    Insurance Software for brokers and insurance companies (36)

    Comarch Insurance Breakfast Milano 2017

    Insurance Software for brokers and insurance companies (37)

    Comarch Insurance Breakfast 2015

    Webinars and reports

    Want to learn more?

    Tell us about your business needs. We will find the perfect solution.

    Contact us

    <![CDATA[ Q6HKO63D8VIE0IKVC5J3 ]]>
    Insurance Software for brokers and insurance companies (2024)

    FAQs

    How much is insurance agent software? ›

    Pricing
    TierNo. users$/month standard
    Broker5149
    Agency10292
    FMO20584
    IMO501460
    2 more rows

    How does insurance software work? ›

    It works by automating, managing, and streamlining various business processes within an insurance agency. The software can store and organize data, facilitate communication with customers, calculate risks and premiums.

    Will insurance brokers be automated? ›

    The role of artificial intelligence (AI) in the insurance industry is continuously evolving, and it has the potential to automate certain aspects of the insurance broker's job. However, it is unlikely that AI will completely replace insurance brokers.

    What platform do insurance brokers use? ›

    Freshsales (formerly Freshworks CRM)

    As a flexible CRM platform, it provides dynamic contact management tools and sales automation features that help insurance brokers close deals efficiently and foster lasting client relationships.

    What is insurance CRM software? ›

    An Insurance CRM, or Customer Relationship Management, is a software tool that insurance companies use to manage interactions with both current and potential customers. This system helps companies keep track of customer data, manage leads, and automate communication with customers.

    How much does HawkSoft cost? ›

    Based on our most recent analysis, HawkSoft pricing starts at $250 (Monthly).

    Which software is used in the insurance industry? ›

    Customer relationship management software (CRM)/Insurance lead management software. CRM software for insurance companies has evolved as the most useful solution for insurance processes. It connects teams, distribution channels, call centers, agents, and field sales to a unified portal.

    How do insurance companies track you? ›

    Insurance trackers plug into your car using a port typically found below your steering wheel. This is the same connection that a mechanic uses to read your car's computer data and discover any problems with your vehicle. The insurance company's device also reads your computer's data.

    How do insurance companies get data? ›

    Use data collected from other sources: In addition to collecting data directly from customers, insurance companies can also use data from other sources, such as public records, credit reports, and medical records.

    Will AI take over insurance brokers? ›

    Now, a lot of insurance agents are asking themselves whether AI is going to take their job, or worse, is AI going to take over humanity!? The short answer is no, it won't take your job as an insurance agent (or take over humanity); but it will change your job and the insurance landscape over time.

    Can AI replace insurance brokers? ›

    While the integration of AI has the potential to alter many aspects of the insurance business, it is unlikely to replace human agents completely.

    How many insurance brokers fail? ›

    Dear Friends, Somewhere around 80% of new insurance agents hired by independent marketing organizations fail and quit within their first 12 months of getting their license. And then within 5 years, 80% of the remaining new insurance agents will struggle and quit! That is a 90% failure rate for new agents.

    Who is biggest insurance broker? ›

    Based on 2023 brokerage revenues from U.S. clients, the largest insurance broker in the United States is Marsh & McLennan Cos Inc.

    What are the two types of insurance brokers? ›

    There are typically two types of insurance brokers: retail and commercial.

    How are insurance brokers different from insurance agents? ›

    Insurance agents and insurance brokers can both help you buy an insurance policy. But insurance agents represent the insurance provider that employs them and help sell policies from that single provider. Insurance brokers represent the consumers who use them and can help them shop for policies from multiple providers.

    How much does an agency management system cost? ›

    Agency Management System Pricing

    Depending on subscription plans, monthly fees for agency management systems can range from $60 to $600. Some of the priciest membership plans might cost as much as $1000 per month. Typically, you can buy full access for 1, 3, 6, or 12 months.

    What software do insurance adjusters use? ›

    Adjusters and insurance companies all use Xactimate to help process property claims. Xactimate can help an adjuster to document property damage. By using the software, an adjuster can both sketch out property details, as well as create loss estimates.

    How profitable is an insurance agent? ›

    For auto and home policies, captive insurance agents earn about 5% to 10% of the entire premiums paid for the first year, while independent agents receive about 15%. Commission rates for renewals range between 2% and 15%, averaging around 2% to 5%, regardless of the type of agent.

    What is insurance underwriting software? ›

    An insurance underwriting software, sometimes also called a life insurance underwriting software or simply rating software, enables users to write rules and policies. These are automatically used in the underwriting process.

    Top Articles
    Latest Posts
    Article information

    Author: Aron Pacocha

    Last Updated:

    Views: 6351

    Rating: 4.8 / 5 (48 voted)

    Reviews: 87% of readers found this page helpful

    Author information

    Name: Aron Pacocha

    Birthday: 1999-08-12

    Address: 3808 Moen Corner, Gorczanyport, FL 67364-2074

    Phone: +393457723392

    Job: Retail Consultant

    Hobby: Jewelry making, Cooking, Gaming, Reading, Juggling, Cabaret, Origami

    Introduction: My name is Aron Pacocha, I am a happy, tasty, innocent, proud, talented, courageous, magnificent person who loves writing and wants to share my knowledge and understanding with you.