Equifax: How to Freeze or Unfreeze Your Credit | IT Net Fix (2024)

Freezing your credit with Equifax is the best road to take if you want to stop criminals from using your credit line and protect yourself against identity theft. You don’t have to pay anything to freeze your credit, which is very convenient!

Below, we’ll teach you how to place a security freeze on your credit with Equifax, and unfreeze it when it’s safe to use your credit again.

How a Credit Freeze Works

When you freeze your credit with Equifax, you’re basically telling them that you don’t want someone to be able to access your credit file. There are exceptions to who can and cannot see the credit file when a freeze is in place.

A credit freeze will remain in effect for as long as you want it; it’s up to you to decide when to remove it. Freezing your credit is now absolutely free, due to a rule reform in 2018. Previously, there was a fee to freeze and unfreeze your credit.

Equifax: How to Freeze or Unfreeze Your Credit | IT Net Fix (1)

Credit freezes don’t have a detrimental effect on your credit score and won’t prevent you from obtaining your free annual credit reports. But if you plan to apply for loans or credit cards, you will need to release the credit freeze to give creditors access to your file. However, you don’t have to freeze your credit for stuff like applying for a job or renting an apartment.

How to Freeze Your Credit

1. Online

The easiest way to freeze your credit report is on the Equifax website. You’ll first have to create a myEquifax account to activate the freeze. Creating an account requires that you have your name, address, Social Security number, date of birth, and identity verification information.

2. By Phone

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If you don’t want to create an online Equifax account, the next best option is to ask for a freeze by phone. The number to call is 888-298-0045. A one-time PIN will be sent to you via text message when you request a freeze by phone.

3. By Mail

The last way to freeze your credit is to download and mail it in the required form. Submit finished documents to Equifax Information Services LLC P.O. Box 105788, Atlanta, GA 30348-5788. Send via certified mail so that you have evidence that your application has been mailed and you can verify to see when they are received.

Under federal law, it can take no longer than one business day for the freeze to take place whether you request it online or by phone, and no more than three business days when you request it by mail.

When you freeze your credit, you may need to have a document to verify your ID. It may be any of the following:

  • Valid driver’s license
  • Social Security card
  • Pay stub
  • W2 form
  • 1099 form
  • Court documents for legal name change
  • Birth certificate
  • Passport
  • Marriage certificate
  • Divorce decree
  • State ID
  • Military ID

You’ll also need to provide one item to validate your address:

  • Valid driver’s license
  • Utility bill with the correct address (gas, water, cable, residential phone bill)
  • Cell phone bill
  • Paystub
  • W2 form
  • 1099 form
  • Rental lease agreement/house deed
  • Mortgage statement
  • Bank statement
  • State ID

Pros and Cons of Freezing Your Credit Report

Freezing your credit records can have benefits and drawbacks that are helpful to bear in mind.

Pros

  • Secure your credit report to help deter identity theft and fraud
  • There is no longer a fee to freeze or unfreeze your credit
  • You can freeze or unfreeze credit online conveniently and quickly.
  • A credit freeze is not going to hurt your credit score

Cons

  • A credit freeze won’t fully block access to your credit file
  • You’re going to need to unfreeze your credit so you can apply for loans

A credit freeze could be a smart idea if you’re worried about the risk of identity fraud and don’t want to apply for extra credit anytime soon. It provides an additional layer of protection to your credit reports, which can be comforting as fraud and identity theft continues to grow. And not having to pay extra to make a credit freeze or unfreeze is a nice perk.

Freezing your credit report won’t freeze your credit score. Your score can also go up or down when a credit freeze is in effect, depending on the details submitted to Equifax.

How to Unfreeze Your Credit

Equifax: How to Freeze or Unfreeze Your Credit | IT Net Fix (3)

You may decide at some point that you no longer need to freeze your credit. Or you may like to temporarily lift the credit freeze so that you can qualify for a mortgage, credit card, or another loan.

If you wish to unfreeze one or all three of your credit reports, you will need to contact Equifax using the information listed above.

Once you have asked the credit bureau to remove your credit freeze, it must do so under a specific timeframe. In the case of requests made by phone or online, the freeze must be lifted within one hour. If the appeal is submitted by mail, the freeze must be lifted no less than three business days after it has been received.

Credit Freeze or Fraud Alert?

An alternative to freezing your credit is to put a fraud alert on your credit profile. A fraud alert will shield your credit history from unwanted access for a maximum of one year. It can also be covered by an extended fraud alert for seven years.

Extended fraud alerts could be a safer choice if you have already been a victim of identity theft. To set up an extended fraud alert, you first need to create an identity theft report and then contact Equifax to trigger the fraud alert. Equifax will then have to report to the other two bureaus, Experian and TransUnion.

A fraud alert or extended fraud alert would not lock down your credit records entirely the way a freeze does. They do, however, require creditors and lenders to take the extra step of checking your identity before you approve new lines of credit in your name. This might be a better option if you don’t want the trouble of freezing and unfreezing your credit file.

Equifax: How to Freeze or Unfreeze Your Credit | IT Net Fix (2024)

FAQs

How do I unfreeze my Equifax? ›

You can place, temporarily lift, or permanently remove a security freeze on your Equifax credit report in several ways.
  1. Online, by creating a myEquifax account. You can check the status of your security freeze through your myEquifax account as well.
  2. By phone. Call us at (888) 298-0045. ...
  3. By mail.

How do I freeze or unfreeze my credit? ›

Contact each of the three major credit bureaus — Equifax, Experian and TransUnion — individually to freeze your credit:
  1. Equifax: Call 800-349-9960 or go online. ...
  2. Experian: Go online to initiate, or for information call 888‑397‑3742. ...
  3. TransUnion: Call 888-909-8872 or go online.
Mar 26, 2024

How do I temporarily unfreeze all three credit bureaus? ›

You can't unfreeze at all three with a single action. You'll have to unfreeze your credit with each credit bureau individually. How do I unfreeze my credit? You can unfreeze and freeze your credit reports online or by mail, or by calling each credit bureau.

What is the downside of freezing your credit? ›

A freeze can give you a false sense of security — you may still be susceptible to credit fraud or other fraud involving your Social Security number. A credit freeze won't affect your current accounts, but if a thief steals the information on an existing account, your credit may be used without your permission.

Can I unfreeze my credit online? ›

Freezing your credit will also prohibit lenders from extending you prequalified offers, such as a mortgage prequalification. Freezing or unfreezing your credit report online with Experian is done in real time. You can add or remove a freeze and schedule an unfreeze.

Do you need a PIN to unfreeze Equifax? ›

Equifax is no longer requiring the use of 10-digit PINs to manage a security freeze on your Equifax credit report.

Is it a good idea to freeze your credit? ›

"It's the most secure thing you can do to protect your credit," said Droske, who recommends keeping your credit frozen until you need it. "You know when you are going to apply for a mortgage, car loan or credit card."

How do I unfreeze my Equifax account by phone? ›

At Equifax, you can use your myEquifax account to lift a security freeze for a date range you specify. You can also lift a security freeze by phone by calling our automated line at (800) 349-9960 or calling Customer Care at (888) 298-0045. Afterward, your Equifax credit report will be frozen again.

How do I unfreeze my credit by phone? ›

Phone: You may also request to unfreeze your Equifax credit file by phone, at 888-298-0045. You will need to provide information to verify your identity, receive a one-time PIN by text or answer questions based on information in your Equifax credit report.

Can I freeze all 3 credit bureaus at once? ›

When freezing your credit to limit the processing of new credit applications, you must make a separate freeze request at each of the national credit bureaus (Experian, TransUnion and Equifax).

How many times can I freeze and unfreeze my credit? ›

It's free to freeze and unfreeze your credit report as often as you like. Ultimately, freezing your credit adds an extra layer of security to your identity and accounts.

Can I freeze and unfreeze my credit anytime? ›

Yes. You can add or access your Credit Freeze at any time for free on the TransUnion Service Center.

Does credit freeze affect bank account? ›

A freeze doesn't affect your credit score or prevent you from accessing your own credit report. Your accounts remain open, so it's a good idea to keep monitoring your bank and credit accounts for signs of fraud.

Can you put a freeze on your Social Security number? ›

If you know your Social Security information has been compromised, you can request to Block Electronic Access. This is done by calling our National 800 number (Toll Free 1-800-772-1213 or at our TTY number at 1-800-325-0778).

Can your credit score go up with a credit freeze? ›

A credit freeze prevents lenders from checking your credit file. Freezing your credit has no effect on your credit score. But this doesn't mean that a credit freeze blocks your score from regular changes. It's still important to monitor your credit use and make payments on time to keep your score from falling.

How long does it take to unfreeze credit on Equifax? ›

In terms of timing, a credit freeze must be removed no later than one hour after a credit bureau receives your request by phone or online. If you mail in a request to have a freeze lifted, credit bureaus have three business days after receiving it to lift the credit freeze.

How long does an Equifax freeze last? ›

Duration: A credit freeze lasts until you remove it. How to place: Contact each of the three credit bureaus — Equifax, Experian, and TransUnion.

How can I speak to a live person at Equifax? ›

Please call us at (866) 640-2273 9am-9pm (ET) Monday-Friday, and 9am-6pm (ET) Saturday and Sunday.

Do I have to unfreeze all three credit bureaus to apply for a credit card? ›

If you're looking to apply for a loan or credit card, you will need to unfreeze your credit report. You'll have to unfreeze your credit report individually with each credit bureau. However, if you know which bureau a creditor is using, you can just unfreeze that one.

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