Cost of pet insurance shoots up 9% to cover posh therapies (2024)

Pet insurance policies are evolving and 96 per cent now cover alternative therapies as standard such as acupuncture and hydrotherapy - but this is also driving up prices.

Since January 2014 there has been a 28 per cent rise in the number of products on the market and a 32 per cent rise in those offering alternative therapies.

Insurers have also increased the amount they'll pay out for these treatments,from an average of £1,636 per year in 2014 to £1,722 in 2016, according to new research.

But as these therapies are more expensive than standard treatments, insurers have also pushed up the prices of premiums, by 9 per cent in the past year, according to the Association of British Insurers.

Alternative therapies such as acupuncture have pushed up the price of pet insurance

Almost any pet insurance product on the market will include alternative therapies, with 95 per cent offering hydrotherapy and 94 per cent including chiropractic procedures.

Of the 370 policies on the market, 96 per cent include alternative therapies increasing the chances of keeping our pets alive, according to research from Defaqto.

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The number one alternative therapy for UK cats and dogs is acupuncture followed by homeopathy and herbal medicine.

Brian Brown, head of insight at Defaqto, said: 'While insurers list acupuncture as an 'alternative' treatment, it appears that it is far more mainstream than the wording suggests.

'The number of insurers covering therapies like acupuncture, homeopathy and herbal medicine is on the rise.

'Membership of the Association of British Veterinary Acupuncturists has also increased to around 350 UK vets with potentially up to double that number actually of vets practising acupuncture to some extent in the UK.'

'WE WERE COVERED FOR £3,000 PER LEG AFTER BRYN RUPTURED CRUCIAL LEG LIGAMENTS'

Lizzy's dog Bryn was covered by his insurance for hydro swimming, acupuncture and physio after rupturing crucial ligaments.

Lizzy Brown, 46, has five dogs and three years ago her 12-year dog Bryn ruptured both cruciate leg ligaments and had a series of alternative treatments which were covered by pet insurance.

'My vet explained that a combination of physio, hydro swimming and acupuncture would help his rehabilitation.

'I found out I was covered for all three up to £3,000 per condition (or per leg) in my pet insurance policy, which at the time was with More Than, when I submitted the initial costs.

'I was aware that hydro-therapy was included, but was pleasantly surprised that the acupuncture was also covered and it has been great for Bryn's recovery.

'The cost of the treatment varies, and he continues to have acupuncture every six weeks to keep his back loose and knees pain free which costs around £50 per session, which certainly adds up.

'Bryn's recovery was astoundingly quick and I have even undergone acupuncture myself having seen how much he enjoys it!'

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While owners may like them, the price of insurance policies is being driven up by expensive treatments.

Mark Shepherd, ABI spokesperson, said:'Due to advances in medical treatment and a greater range of treatments available, the cost of treating pets has increased.

'Last year, the number and cost of pet insurance claims reached record levels, both up 9 per cent on the previous year.

'However, pet insurance remains competitive even with record claim levels, with the average pet insurance policy costing £241. Pet owners should shop around the wide range of policies on offer to find cover that will suit their pet's needs.'

Pricey therapies such as acupuncture have pushed up the prices insurers charge

The news comes as complaints to the Financial Ombudsman about pet insurance have soared in the past year, up 38 per cent because of price hikes and disputes over which therapies should be covered.

In the 12 months to April, 1,089 complaints were received,largely because of soaring numbers of pet owners trying to claim for therapies such as hydrotherapy and acupuncture to ease pets' symptoms when suffering from conditions such as arthritis and rheumatism.

The FOS said that while in a large number of cases these therapies are included, in the number where they are not they have seen a rise in complaints when insurers refuse to cover claims.

Separate data has revealed that aside from road traffic accidents, the number one reason for cats to be taken to the vets is concerns over their digestive systems and for dog owners it is problems with their joints.

The average cost for treating a dog is £425 for joint problems, £416 for digestive problems and £243 for skin disorders.

While for cats it's £379 for digestive problems, £212 for skin masses such as tumours and £327 for bladder problems, according to data from Co-op insurance.

Digestive problems are the most common reasons cats are taken to the vets

Matt Brash, from TV series 'Zoo Vet at Large' said: 'It is so important to keep your pets healthy and, unsurprisingly, a big part of this is diet.

'The Co-op's findings show that digestive tract problems are prevalent across the UK for both dogs and cats with stomach upsets and resulting gastro intestinal inflammation commonplace.

'Much of this is probably to do with the food that owners are feeding their pets. Whilst 'human food' may be seen as an innocent treat, this can be dangerous, especially for pets with sensitive stomachs, or pets with dietary allergies and intolerances.

'It causes them a great deal of discomfort and pain and of course the owners a big emotional and financial cost should the problem be severe.

'Likewise not feeding your pet the foods which are suitable for both their age and exercise levels can also cause issues.'

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Cost of pet insurance shoots up 9% to cover posh therapies (2024)

FAQs

What is the percentage of reimbursem*nt for pet insurance? ›

What is Reimbursem*nt? Reimbursem*nt is the amount a pet insurance company pays you for veterinary expenses. It is expressed as a percentage ranging from 60% to 100% depending on the plan you choose. The most popular pet insurance plans have a reimbursem*nt of 80% to 90% of your total vet bills.

How much of the bill does pet insurance cover? ›

Most pet insurance plans reimburse only 70% to 90% of covered veterinary fees after the deductible, so you would have to spend more than $10,000 on your pet's care in a given year to reach the limit.

Why is my pet insurance going up? ›

Cost of care: Vet costs have gone up over the past few years. Pet insurance may adjust their premiums to help cover the added cost. New city: Pet insurance rates are partially based on costs of care where you live. If you recently moved, your premium may reflect higher costs in your new area.

What is percentage excess in pet insurance? ›

This is not included as standard with every policy but is very common with insurance for older pets. It is a contribution you will pay towards vet bills and is typically 10-20% depending on your policy.

What does 90% reimbursem*nt mean on pet insurance? ›

With a $200 deductible and a 90% reimbursem*nt rate, and you got a vet bill for $1,000. You would owe $200 for the deductible, so that brings the bill to $800. You will owe 10% of this, which is $80, and the company will reimburse you for $720.

What does 70% reimbursem*nt mean for pet insurance? ›

Most plans offer between 70-90% reimbursem*nt. This means that when you submit a claim, all the charges that fall within the coverage limitations will be paid back to you at whichever percentage you chose when you enrolled your pet.

What is the cheapest and best pet insurance? ›

The Cheapest Pet Insurance Companies
  • ManyPets: Cheapest pet insurance for cats.
  • Lemonade: Cheapest pet insurance for dogs.
  • ASPCA Pet Health Insurance: Our pick for older pets.
  • AKC Pet Insurance: Our pick for breeders.
  • Healthy Paws: Most affordable unlimited coverage.
  • Figo: Most flexible reimbursem*nt rates.

Is it worth claiming on pet insurance? ›

It's usually not too difficult to know when you should claim, and you can always check your policy documents or speak to your insurance provider if you're not sure. The only time it might not be worth claiming is if your policy excess – that's the amount you pay to make a claim – is more than the cost of the treatment.

What is a good deductible for pet insurance? ›

Deductibles generally range from $0 to $1,000. According to Nationwide, most pet owners choose an annual deductible of $250. Deductibles vary by pet insurance provider and their policies, but pet parents should prepare to pay out of pocket for a veterinary bill until meeting the plan's deductible.

Is it normal for pet insurance to increase every year? ›

It's true that you can generally expect your pet's insurance coverage cost to increase each year, along with their ever-increasing age. However, this doesn't mean that there aren't things you could—and sometimes should—consider changing about that coverage as time goes on.

Can you negotiate pet insurance premiums? ›

Pet insurance, like most consumer insurances, is price-inflexible. While you may be able to reduce the price by removing elements of cover (so in effect, you're buying less insurance), you're unlikely to be able to negotiate the price for the coverage chosen.

Why do insurance companies keep raising rates? ›

This could include reasons like increased claims in your area (due to more extreme weather damage, more accidents, etc.) and higher car repair and replacement costs.

What does pay 20% of the remaining claim mean for a pet? ›

If you have a lifetime policy, at the renewal following your pet's 8th birthday for dogs, and 10th birthday for cats, a 20% excess is introduced. This means that after the flat excess amount(s) have been taken from your claim, you'll also pay 20% of the remaining vet fees for all claims that are covered by the policy.

What is the loss ratio for pet insurance? ›

Loss ratios vary depending on the type of insurance. For pet insurance companies the average loss ratios range from 50% to 60%. That means that for every $1 paid in premium, $0.50 to $0.60 are being spent on claims.

Can you get pet insurance with no excess? ›

Yes, you can get pet insurance without excess. It's sometimes called “no excess pet insurance”, or “0 excess pet insurance”. This is where you won't have to pay an excess charge when you make a claim. However, having no excess charge doesn't always mean the insurance is cheaper.

How do reimbursem*nts work in pet insurance? ›

Pet insurance doesn't pay your veterinarian directly. Instead, your provider will reimburse YOU for your veterinary costs after you pay your vet and submit a claim to the insurance company. This way, you don't have to worry about whether your vet takes a certain policy or not — you can use any veterinarian you like!

What does 20% of the remaining claim mean on pet insurance? ›

If you have a lifetime policy, at the renewal following your pet's 8th birthday for dogs, and 10th birthday for cats, a 20% excess is introduced. This means that after the flat excess amount(s) have been taken from your claim, you'll also pay 20% of the remaining vet fees for all claims that are covered by the policy.

What is reimbursem*nt rate insurance? ›

Insurance reimbursem*nt is the money paid to a healthcare provider to cover the expenses of the services provided. The provider could be your family doctor, the hospital, a diagnostic facility, etc.

Do I get money back on pet insurance? ›

Most pet insurance providers offer a full refund of the policy premium if you cancel within the first 30 days and did not file claims during that time. If you cancel after the first 30 days, you may be eligible for a partial refund of the unused part of your premium.

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