How to Pay Unexpected Medical Bills (2024)

With the virus and pandemic happening in the world today, there is a lot of fear around how to pay medical bills.

I am now immune compromised, so it scares me when I see when I see what is happening to so many healthy people.

As someone who has experienced respiratory issues in the past and then dealt with high medical bills, I thought I would share my story.,

I hope are never in this position, but I would like to share some steps you can take to take financial control of your medical bills

While this post was published in 2015, parts of this blog post have been updated in 2020

How My Illness Landed ME In The Hospital

In early 2015, I had upper respiratory failure and nearly died.

Those are three words that I still have difficulty swallowing and that still scare me very much as I have had continued, ongoing issues..

I’m a fairly healthy individual with no prior medical history, so this was very scary.

My cold turned into bronchitic and then pneumonia. My body was struggling to breathe and was physically shaking because my chest and lungs couldn’t get enough air.

I made the decision to go to the emergency room and fortunately, was taken to the back immediately. It was scary because doctor after doctor was looking at me and no one could figure out what was wrong with me.

My breathing got worse and worse, and before I knew it, I passed out.

Everything that happened next was a blur. I was transferred hospitals in an ambulance but have no memory of this.

I was put into an induced coma. Intubated, I was on a breathing machine until my body could stop shaking and recover. Because I wasn’t moving, I was given a catheter.

How to Pay Unexpected Medical Bills (1)

Waking up in the ICU was very strange. There was a nurse sitting next to me who told me it was a miracle that I woke up.

My mother was there and I can remember her staring at me very concerned.

All my clothes had been destroyed as they had to use scissors to cut everything off me for a medical gown.

This even caused me to create an emergency plan for the future and review my life insurance policy.

Scary, right?

When I moved to Seattle from Florida, I found myself constantly having a cold or sinus infection during the rainy season but didn’t really investigate why that was happening.

For some reason, my body just had a really hard time adjusting to such a drastic change in climateand I was constantly sick.

I even joked to my parents that maybe I’m not cut out for this lifestyle change and maybe I’m allergic to Seattle. My doctor made the serious statement that I should move back to Florida.

It turns out that maybe we were both right!

While I still meet with my pulmonary doctor, asthma specialist and now an allergist, at the time I had to deal with shocking hospital bills .

Medical Bills From the Hospital

The amount of bills and paperwork I received was out of control!

It can really be overwhelming at times, but try to stay organized and in control of everything.

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Keep a Copy of All Your Medical Bills and Statements

Organization is really important when it comes to keeping track of all your medical bills and statements.

I keep all my bills and paperwork in a manilla envelope, but you could use a binder or folder..

Everything is in chronological order by date and neatly filed.

On each bill, I also write down the date I paid an invoice with the payment method.

This comes in handy incase I need to reference a bill.

If you have opted to receive your bills online, print these out. Otherwise store your bills in a clearly labeled file online.

Don’t Pay Your Medical Bills Right Away

It is impossible to know how many medical bills you will receive in the mail.

There are so many different doctors and departments that issue invoices that it can be overwhelming.

Instead of sending in a payment right away, I waited thirty days to make sure I was not being double billed for anything. The worst thing you can do is submit a payment early and then realize you have already paid it.

It is a battle to get your money back once you have paid, so stay aware of all your bills as you pay them.

Many of my invoices look nearly identical. Compare bills, doctors and medical codes before sending in a payment.

Watch Out For Double Billing

Recently I paid a medical bill, only to receive a nearly identical bill in the mail a monthlater.

In fact, it was the same bill but with another line item added to the invoice.

When I called the billing department to ask for further explanation, I was told that they “forgot” to take off the line item I had paid and apply payment.

If I had not monitored my bill so closely, I could have ended up double paying one bill.

Negotiate Your Medical Bills, Especially in the Beginning

If you do not have health insurance, many hospitals will give you break or discount off your medical bills.

It is in your best interest to call the billing department within 90 days of receiving your bill.

After this time period, your account can be considered overdue and you might have a harder time negotiating.

Many will offer a standard 10% discount upfront if you pay in full.

Depending on the hospital, they will work with you on a sliding income scale. This was very frustrating for me as I was told I did not qualify for any discount because I made over a certain amount of income.

The hospital did not seem to care about all my expenses, which can be very frustrating.

Set Up A Payment Plan

I assumed that all of my bills would be from the hospital, but this was not so simple.

I had specific hospital bills, such as different bills from different doctors, testing, medication, various departments to bills and from the hospital itself. It was hard to keep up with it all.

At the time, I had a high deductible plan through my employer and owed nearly $10,000 in medical bills. This was after my insurance paying nearly $300,000 for my medical stay.

You will be offered an interest-free payment plan based on the size of your bill or bills. I had multiple companies that billed me.

Hospitals want your money and do not want to turn your account over to a bill collector.

If you are not able to pay your bill in full, contact the billing department and ask to be set up on a payment plan.

I did go back and forth with the medical billing department until we could reach an agreement that I could afford each month. At the time, I paid around $130 each month, interest-free.

It is important to point out this did not get reported to the various credit agencies, unless I were to default and it went to collections.

On a side note, I never really understood insurance until I got sick. I learned afterwards that just because my employer provided insurance at the time, it wasn’t the best plan.

Today, I am self employed and have a much better health insurance plan.

Work With A Local Charity

There are many local charities and organizations that will assist hospital patients who do not have health insurance or have financial restraints.

If you are feeling overwhelmed, ask your hospital to provide you with a list of charities that work in conjunction with the hospital.

For example, when my friend became ill and ended up in the hospital, she didn’t have health insurance.

She was able to work with a charity that covered 100% of her medical bills.

When A Medical Bill Arrives A Year Later

This can be very frustrating. I received a medical bill a little over a year after I was out of the hospital. After calling to inquire about the bill, I was told the accounting department was reconciling their accountants and they forgot to issue me a medical bill.

I was very angry about this because time had passed, and I couldn’t understand the bill and why I owed anything extra.I felt if their billing department made a mistake, I shouldn’t have to pay.

I was able to successfully negotiate this bill and did not have to pay it. I was persistent, made a lot of phone calls and this worked out in my favor.

Have You Ever Had Any Kind of Unexpected Medical Bills? How Did You Pay Them?

How to Pay Unexpected Medical Bills (2024)

FAQs

How to Pay Unexpected Medical Bills? ›

Negotiate the bill down to an amount that you can afford. Ask if the provider will accept an interest-free repayment plan. Look for help paying medical bills, prescription drugs, and other expenses.

What is 1 recommendation you have for someone who is struggling to pay their medical bills? ›

Negotiate the bill down to an amount that you can afford. Ask if the provider will accept an interest-free repayment plan. Look for help paying medical bills, prescription drugs, and other expenses.

What is a hardship letter for medical bills? ›

A hardship letter is a formal letter that you write to your healthcare provider or insurance company to request assistance or a payment plan. The letter should explain your situation, provide evidence of your financial hardship, and explain why you are unable to pay your medical bills.

How to negotiate past due medical bills? ›

Reach out to the billing office to ask for a reduced fee. You can usually find their phone number on your bill. "Ask if you qualify for charity care or financial assistance programs," said Latham. "Just asking for this can often cut your debt in half.

How to dispute medical bills on credit report? ›

How to dispute a medical bill on your reports
  1. Gather evidence. Collect as much documentation as you can to prove the bill was paid. ...
  2. File your dispute with any credit bureau that's reporting the error. Make sure to check your credit reports from all the three bureaus. ...
  3. Keep communicating.
Jan 11, 2024

What is one of the most common reasons why patient bills go unpaid? ›

High deductibles and other forms of cost sharing can contribute to individuals receiving medical bills that they are unable to pay, despite being insured.

How do I show proof of hardship? ›

The first step to prove hardship is to show your lender how much income you have and how much you spend on your essential living expenses. You will need to provide copies of your pay stubs, bank statements, tax returns, and bills for utilities, insurance, medical, and other necessities.

How do I write a forgiveness letter for medical bills? ›

I respectfully request that you forgive my alleged debt, as my condition precludes any employment, and my current and future income does not support any debt repayment. Please respond to my request in writing to the address below at your earliest convenience. Thank you in advance for your understanding of my situation.

What qualifies for hardship? ›

Understanding 401(k) Hardship Withdrawals

Immediate and heavy expenses include the following: Certain expenses to repair casualty losses to a principal residence (such as losses from fires, earthquakes, or floods) Expenses to prevent being foreclosed on or evicted. Home-buying expenses for a principal residence.

What to say to get your bills lowered? ›

Otherwise, say something like: “Thanks, but the problem isn't that I don't have enough to watch, it's that my monthly bill is too high. What can you do to lower my bill?” You can often get free ancillary services in addition to a lower monthly bill.

How to negotiate a medical bill script? ›

To Whom It May Concern: I am writing to negotiate the above medical bills because I am unable to pay the amount requested. Pursuing me for these bills will force me (and my family) into further financial hardship. This is where you explain your current financial situation and why you are unable to pay.

Is Goodbill legit? ›

I found Goodbill and they got to work. My case manager kept in constant contact with me throughout the process and was able to save me a ton of money. They were extremely knowledgeable and made sure I was paying a fair price for my stay in the hospital. I highly recommend Goodbill to ensure your medical bills are fair.

What is a 609 dispute letter for medical bills? ›

A Section 609 dispute letter allows consumers to request verification of accounts on their credit reports. If the disputed information cannot be verified within 30 to 45 days, the credit bureaus must remove it from your credit history.

What is a goodwill deletion? ›

What is a goodwill letter or late payment removal letter? In a goodwill letter, sometimes called a late payment removal letter, you ask the creditor that reported your late payments to remove the derogatory mark from your credit reports.

Can medical bills under $500 go to collections? ›

Effective April 2023, the three credit bureaus — Experian, TransUnion and Equifax — removed all unpaid medical debt that had an initial balance below $500 from credit reports. Any new medical collections under $500 also won't appear on credit reports as well. If your medical debt is over $500, you still have time.

How do you help a patient with financial problems? ›

9 ways to help patients when they can't afford care
  1. Have the money conversation.
  2. Get creative with your scheduling.
  3. Offer a payment plan.
  4. Create a sliding fee scale.
  5. Accept what they can offer.
  6. See them pro bono.
  7. Refer them or help them find assistance.
  8. Barter.
Jul 26, 2023

What options are available for patients who are unable to pay for medical treatment? ›

If so, free care or a sliding fee scale is made available to patients who meet the criteria of a means test. Within the community, there may be safety net providers such as federally qualified health centers, board of health clinics, public hospitals, or private physicians who may provide charity services.

What are some steps or techniques you can use to reduce medical bills or negotiate lower prices? ›

How to Negotiate Medical Bills
  • Ask for a detailed bill. ...
  • Make it clear that the current amount represents a hardship. ...
  • Ask about available discounts. ...
  • Express a willingness to pay to your best ability. ...
  • Be persistent (and polite) ...
  • Appeal insurance denials. ...
  • Suggested script for negotiating your medical debt.
Jun 28, 2023

How do you help patients understand their claims and bills? ›

Be Forward, Transparent, and Proactive

Let patients know the costs for visits and procedures in advance, inform them of their financial responsibility, and tell them their options for payment. Don't shy away from discussing billing with your patient. They actually prefer that you be open and transparent with them.

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