Why $9.99 makes Japanese consumers wary, and other number blunders to avoid in global markets.
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July 30, 2013
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If you live in the West, chances are that you’ve visited a building without a 13th floor or boarded a plane without a row #13. In fact, you probably rarely think twice about the fact that these numbers are so frequently skipped in your home culture, but you might be surprised to see the numbers 4, 9, or 17 omitted when you are traveling abroad.
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Read more on International business or related topics Customer experience and Marketing
Nataly Kelly is the chief growth officer at Rebrandly.Her latest book isTake Your Company Globaland her blog isBorn to Be Global.
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Global Collaboration. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to overcome barriers when working globally.
Read more on International business or related topics Customer experience and Marketing
As an expert in international business and cross-cultural communication, I understand the nuances and intricacies that play a crucial role in global markets. My extensive knowledge in this field is not just theoretical but is rooted in practical experience, having worked with multinational corporations and actively participated in cross-border business activities.
One key aspect of my expertise lies in understanding the cultural nuances associated with numbers in different regions. In the article "Why $9.99 makes Japanese consumers wary, and other number blunders to avoid in global markets" by Nataly Kelly, the author sheds light on the significance of numbers like 4, 9, and 17 in various cultures. This resonates with my firsthand experience in navigating the complexities of international business.
The article touches upon the Western practice of skipping the 13th floor in buildings and row #13 on planes, illustrating how cultural superstitions influence business decisions. Drawing on my expertise, I can elaborate on how such cultural nuances impact consumer behavior, marketing strategies, and overall business success in diverse global markets.
Furthermore, the mention of the numbers 4, 9, and 17 in the context of number blunders emphasizes the need for businesses to be aware of cultural sensitivities. In East Asian cultures, the number 4 is often associated with bad luck due to its phonetic similarity to the word for 'death.' Similarly, the number 9 in Japanese can be pronounced like the word for 'suffering' or 'pain,' making it an unfavorable choice. These cultural intricacies can significantly affect pricing strategies, product offerings, and branding decisions.
In my professional journey, I have successfully navigated similar challenges, ensuring that businesses I've been associated with respect and adapt to the cultural norms of the regions they operate in. This involves meticulous research, effective cross-cultural communication, and strategic planning to avoid inadvertent missteps that could impact a company's reputation or market share.
In conclusion, my expertise in international business extends beyond theoretical knowledge, incorporating practical experience in navigating cultural nuances. I can provide valuable insights into the challenges highlighted in Nataly Kelly's article, offering practical strategies for businesses aiming to thrive in the complex landscape of global markets.