Writing Insurance Claim Letter for Flood Damage (with Sample) (2024)

Use this sample insurance claim letter as a template for your formal claim letter.
Last updated on December 1, 2023

Rising waters and flood damage can cost tens of thousands of dollars to repair. Most homeowner, who has insurance, will want to make a claim. While all insurance companies don’t have flood coverage, usually a separate policy is purchased in areas where flood waters are a risk. While some insurance companies can take a claim over the phone, an insurance claim letter is always the best way to go.

Sure you can call, but a letter can say much more and include valuable pictures. This letter needs to contain specific information about the incident, and when it occurred. All this is valuable and necessary to a claim.

Formal Letter

Since this is a formal letter, make sure it is appropriately set up. A block style format should be observed. The name and address of the claimant, followed by the date and then the name and address of the insurance company should always be on the left hand side.

​​A subject line would also be appropriate in this type of correspondence. Unless you know someone personally at the insurance company, you will probably need to address it with a general "To Whom It May Concern," or a “Dear Sir/Madam.”

First Paragraph

​Start the first paragraph by telling them why you are writing. As a matter of fact, make sure this is in the first sentence. You want to make sure your needs are specified loud and clear. You need to be very specific in your writing and make sure to not leave out any details.

If the carpet in the basem*nt is ruined, say so. Specify the date the incident happened and the event that triggered it. Are there other homes in the area directly affected? Make sure to put as much info as you can in the first paragraph.

Insurance Claim Letter for Flood Damage (Free Sample)

Free Insurance Claim Letter for Flood Damage (Sample)

Background Information

Giving background information is always helpful to an adjuster. Did you call in an extraction company? Many people call in extraction services before they call the insurance company. These companies can remove the water and do their best to save furniture and carpet.

Make sure to specify any methods used to try to save the items. Don't leave out problems with drywall, electric and other critical items. These are of the utmost importance. Just because you got the water out of an item, doesn't mean the problems will stop. Oftentimes, mold will set into areas that have had severe water damage.

Tone of the Letter

​Make sure the tone of the letter is friendly. Give information that is necessary to the claim, like account numbers, who the policy’s name is under etc. Also state what you believe your policy limits are, if known. Encourage the company to clear the matter up quickly.

​Give them an invitation to call or contact you as soon as possible. This letter, along with picture evidence, is a great way to get the ball rolling on your claim. The sooner you contact the insurance company, the sooner you can have your damages repaired. End your letter with a formal conclusion and contact information.

​Sample Insurance Claim Letter
Cherie Lindsay
4027 Beach Bank Rd.
Columbus, Ohio 43207

DATE

Statewide Insurance Company
1100 Willow Way
Columbus, Ohio 43223
Subject: Flood Insurance Coverage

To Whom It May Concern;

I am writing to report flood damage that occurred to my home on DATE. During the overnight hours, a fierce storm swept through our area. These torrential downpours flooded our basem*nt and ruined our carpeting, drywall and some of our furniture.

​There were many homes affected in our area. We called in a professional extraction company to try to save as much of our stuff as we could, however they were not successful due to the amount of damage.

Some of the electrical outlets and switches are not working in this affected area. Since the costs of these repairs are significant, we need to make a claim against our policy. Our policy number is 459FGT903K. It is my understanding we have $10,000 in flood insurance with a $500 deductible.

I want to clear this matter up quickly. Please contact me at the earliest convenience to set up a time for an adjuster to come out and view the damaged areas. I can be reached anytime on my cell phone at, 614-209-8790. I look forward to hearing from you soon.

Sincerely,

Cherie Lindsay

By Andre Bradley

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Writing Insurance Claim Letter for Flood Damage (with Sample) (2024)

FAQs

How do I write a letter to the insurance company for damage claim? ›

I am writing to file a claim under my policy, number [Your Policy Number], due to goods damaged during [mention the cause: transportation, burglary, fire, etc.], which occurred on [Date of Incident]. As per the terms of my policy, I am entitled to claim for the damages sustained to my property.

How to write a water damage claim? ›

Necessary documentation for water damage claims
  1. Photograph damage and move personal property to a dry area.
  2. Make a list of damaged items. Include their purchase date, value and any receipts.
  3. Inventory the items you remove and organize them by what can be salvaged and what needs to be discarded.

Why would a water damage claim be denied? ›

Homeowners insurance will generally not cover “seepage” or damage that occurs gradually over a long period of time – think a slow water drip from the pipes inside your walls. If the reason for your damage is not sudden and accidental, then your water damage claim may be denied.

How do you write an effective claim letter? ›

Draft the Letter
  1. Identify the purpose of the letter.
  2. Gather all relevant information and documents to support your claim.
  3. Address the letter to the appropriate recipient.
  4. Begin the letter with a professional salutation and a clear, concise statement of the purpose of the letter.

How to write a damage claim letter? ›

Your letter needs to include all of the important facts, but unnecessary details and dramatic elaborations will only distract from your position. Your letter should include a concise factual summary of the accident, an overview of your damages, your settlement demand, and not much more. Review the facts.

What not to say to a home insurance adjuster? ›

Admitting Fault, Even Partial Fault.

Avoid any language that could be construed as apologetic or blameful.

How do you explain water damage? ›

Water damage describes various possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, mold growth, bacteria growth, rusting of steel, swelling of composite woods, de-laminating of materials such as plywood, short-circuiting of ...

How to make a successful water leak insurance claim? ›

Document the damage with photos, videos, and written descriptions. Contact the insurance company as soon as possible to report the claim. Provide the insurance company with all necessary documentation and information. Work with a reputable water damage restoration company to assess and repair the damage.

What is an example of a claim settlement letter? ›

Sample of a Cash Settlement Letter. Dear (name of adjuster), Pursuant to the telephone conversation we had on (date), please allow this letter to confirm we have agreed to settle my claim that is referenced above. The claim is settled in full for the amount of (your agreed settlement amount).

What is a sample letter requesting compensation for damages? ›

I am writing to request compensation for [state the reason for compensation]. The incident occurred on [date] and has caused me [state how you were affected]. I have incurred [state the amount of money you spent, if applicable], and I would appreciate your assistance in reimbursing me for these expenses.

What not to say in a demand letter? ›

In drafting a demand letter, there are a number of different mistakes that you need to take care to avoid. First and foremost, you should never use any nasty, abusive, or threatening language in this document. A demand letter should always be polite.

How does insurance work for water damage? ›

Typically, if the water damage is sudden and accidental, it would be covered. This includes situations like a sudden pipe burst or an appliance overflow. Rain-related water damage might also be covered.

What is a water damage deductible? ›

If the water damage is covered by your insurance policy, you'll be responsible for paying a deductible, which is the amount you'll pay out of pocket. Keep in mind, water damage from certain types of events, like tsunamis, floods, sewer backups and leaks from swimming pools are typically not covered.

Does water damage come under accidental damage? ›

Accidental damage is the term that many insurers use to explain sudden, unforeseen events that result in the damage of your gadget. This can range from dropping your mobile phone down the toilet, to unexpectedly spilling a glass of water on your laptop – we've all been there.

What do you say when making an insurance claim? ›

Give your name, address, policy number, and the date and time of your loss. Make sure to tell your insurance agent where you can be reached, especially if you are unable to stay in your home. Follow up the call with a letter detailing the problem. Keep a copy of the letter.

How to write a pain and suffering letter? ›

In your letter, feel free to describe each step in your path of recovery. Carefully and thoughtfully relate all pain and suffering you experienced as a result of the injury. When adding up your damages, make sure you list all hard costs and general damages.

How do I request a claim from an insurance company? ›

Contact and inform your insurance agent or insurance company regarding the accident and seek advice on what forms or documents are required to support the claim.

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