What is travel insurance? | Allianz Global Assistance (2024)

Before purchasing travel insurance, it’s helpful to equip yourself with some basic knowledge about travel insurance, including what it is, the main types of coverage available, and the circ*mstances under which it can be critical for you and your family.

What is travel insurance?

At its essence, travel insurance provides protection against unforeseen events that can occurbeforeorduring your trip, ranging from minor mishaps to major misfortunes.

Are you a Canadian resident or a visitor to Canada?

Depending on available plans, travel insurance options are usually first divided into two categories for:

  • Canadian residents planning a trip abroad (whether travelling outside their home province or internationally).
  • International visitors coming to Canada.

Coverage for one trip vs. multiple trips

Travel insurance products offered to Canadian residents are typically available for two types of travellers:

  • Travellers who are planning on taking an upcoming trip, and are looking to be covered for that specific trip only.
  • Travellers who take frequent trips, and are looking to be covered for as many trips as they wish to take within a one year period. These plans for frequent travellers are often referred to as “Annual” or "Multi-trip" insurance plans.

Main categories of travel insurance benefits

  • Medical Benefits–If you become unexpectedly sick or injured during your trip and require emergency medical treatment, these benefits will cover eligible medical costs for hospitalization and more, along with providing emergency assistance services.
  • Trip Cancellation and Interruption Benefits –In caseyou need to cancel your holiday before you leavedue to a Covered Reason, Trip Cancellation benefits will help you recover the cost of booking expenses such as flights and accommodations which you paid for in advance.

Typically, customers looking to be covered for one trip will be able to select from either aMedical Plan, aCancellation Plan, or a plan that combines all benefits from both plans into one convenient package (available as theMedical + Cancellation Planon this site).

What does travel insurance cover?

While Medical and Trip Cancellation and Interruption are the two foundational categories of travel insurance, policies will often have additional supplementary benefits that can help further reduce financial and emotional stress when the unexpected interrupts your travel plans.

As an example, theCancellation Planoffered by Allianz Global Assistance also includes benefits for Trip Interruption and Delay, Lost or Stolen Baggage, Baggage Delay, Flight Accident and more.

However, like any insurance product, such as auto insurance or property insurance, there are specific terms and conditions that outline when and how reimbursem*nts are made – as well as situations that are not covered.

Additionally, the features and benefits of travel insurance can vary broadly depending on the provider offering the product, and the type of policy that’s selected. As a result, it’s important to educate yourself on the nuances of travel insurance to determine the best option for your unique needs.

To continue on your path to travel insurance enlightenment,dummy learn more about what is and isn’t covered by travel insurance.

Where can I get travel insurance?

Given the importance of travel insurance, there is no shortage of ways to find coverage. Depending on your budget, coverage needs and what’s most convenient for you, you can choose topurchase travel insurance online, by phone or in person from your travel agent, broker or bank. You can also purchase insurance directly online or by phone from a travel insurance provider such as Allianz Global Assistance.

Some Canadians may also have travel insurance through their employer benefits program or as part of benefits included on a credit card. In these instances, it’s important to never assume what level of coverage is included. We highly recommend contacting your employee or credit card benefits provider before travelling to review the types of benefits included, any special terms and conditions (i.e. whether your trip costs need to be paid on your credit card to be eligible for coverage) as well as the dollar limits for each benefit to ensure they’re adequate.

Regardless of how you choose to purchase travel insurance, always be sure to review your policy in detail before travelling in order to understand what is and isn’t covered. If any aspects of your coverage are unclear, contact your travel insurance provider to have your coverage explained andyour questions answered.

To help you in the decision process, get familiar with some key things to consider whenchoosing a travel insurance plan.

What is travel insurance? | Allianz Global Assistance (2024)

FAQs

What does Allianz Global Assistance do? ›

Allianz Global Assistance is a world leader in the travel insurance and assistance industry because we really do help people—anytime, anywhere. As a principal provider of travel insurance, corporate assistance, and concierge services, we can help our customers find solutions to any travel-related problem.

Is Allianz Global Assistance legit? ›

We at the MarketWatch Guides team awarded Allianz Travel Insurance 4.1 out of 5 stars based on our provider review methodology. Named our pick for concierge services, Allianz offers 24/7 travel assistance through a multilingual team, which can help policyholders with travel and coverage issues while abroad.

How to get a refund from Allianz Global Assistance? ›

For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.

What is not covered by Allianz travel insurance? ›

Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.)

Will Allianz refund my tickets? ›

It can reimburse up to 100% of your ticket costs if you can't attend your event due to a covered illness, injury, traffic accident, and more.

Is Allianz Travel Insurance legit? ›

Allianz Travel can be a solid choice if you're looking to purchase travel insurance. However, it's always a wise idea to compare multiple options to ensure you're getting a good deal. For instance, AXA Assistance USA travel insurance is also a good provider.

What type of insurance is Allianz Global Assistance? ›

Travel Insurance - Affordable Plans Starting at $27. Allianz Global Assistance.

Does Allianz Global Assistance cover cancellation? ›

Allianz Travel Insurance plans can reimburse you for lost trip expenses if you must cancel your trip for one of the covered reasons named in your plan.

How to use Allianz Global Assistance? ›

Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts. Then, choose how you want to receive payment for an approved claim.

How long does it take Allianz to pay out? ›

Upon receipt of the completed claim form packet and certified death certificate, the Allianz Claims department will evaluate your claim within 10 business days (or within applicable state requirements). Depending on the option selected, payment will be sent to the beneficiary.

Does Allianz cover missed flights? ›

If you have travel insurance, you may be able to claim for the costs of rescheduling - as long as you meet the qualification criteria. If your flight was delayed or cancelled, there's a good chance your travel insurer will cover* the costs of reaching your final destination.

What is a covered reason to cancel a trip? ›

The most common covered reason is unforeseen illness, injury, or death of the traveler, a traveling companion, or a non-traveling family member. Other common covered reasons include terrorism, inclement weather, or a natural disaster, among others.

Does Allianz Travel Insurance include medical? ›

Allianz Travel Insurance plans can cover most existing medical conditions if you insure the full cost of your trip within 14 days of paying your first trip deposit and if you're medically able to travel when you do so.

What is a covered reason for trip cancellation? ›

Here are some examples: The unexpected death, sickness or injury of you, a travelling companion, or a family member. You need to attend the birth of a family member's child. Travel carrier cannot get you to your destination due to a natural disaster or severe weather.

How long does it take for Allianz to pay a claim? ›

Upon receipt of the required documents, we will process your claim within 10 business days or within the applicable state requirements.

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