Walmart Worker Shows How Store Is Rearranged and It's Not What You Expect (2024)

By Kate Fowler

Internet Culture & Trends Reporter

A Walmart employee has given social media a behind-the-scenes glimpse at what it takes to rearrange the aisles, and customers have been left shocked.

Tammy Turley gained over 7 million views on a TikTok video showing her Walmart branch's workforce pushing the aisles along on wheels, complete with items still sat upon the shelves.

"POV: You finally figured out where everything is in the grocery store," she wrote on-screen. One clip even showed a worker transporting a whole shelf full of jars and bottled goods, guided by another worker.

Rearranging items is reportedly a common tactic used by companies to ensure customers spend as much time as possible in stores, and ultimately find more products to buy.

After arriving at a shop they frequent often, only to find every item in a whole new location, a customer is forced to walk down more aisles in order to find their products. The hope here is that while doing so, customers will stop and find other products to buy, which they hadn't planned on purchasing before.

This tactic is one of the many used by stores to keep customers in the store. Brain-scan experiments by Paul Mulins at Bangor University in the UK found that after around 40 minutes, most customers tend to begin emotionally shopping rather than rationally shopping, making them more likely to purchase objects they didn't intend to.

Turley confirmed that the main objective of moving the shelves was to clean the floors, which previously had marks left on from the units, with rectangles darker than the rest. "We only move them for these beautiful floors," she said in a recent video, showing the newly cleaned flooring.

Another video showed workers moving the shelves, as another shouted out instructions, leading viewers to compare the scene to a football team.

"Not me thinking they individually rearranged all the items," commented one user.

"I don't know how I thought they rearranged stores but this was not it," wrote a TikTok viewer.

"Y'all are the reason my mother shouted at me when i couldn't 'find' the towels as a kid, when i knew where they were before" added another.

One customer noted that, "Now I'm going to think twice when getting mad at a worker when they say they don't know where something is."

"After an argument about an item my husband couldn't find he said, '"well the whole aisle didn't just get up and move' - yes sir, yes it did," joked another.

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Walmart Worker Shows How Store Is Rearranged and It's Not What You Expect (2024)

FAQs

Why is Walmart rearranging their stores? ›

Our new and remodeled stores will reflect Walmart's Store of the Future concept, featuring improved layouts, expanded product selections and innovative technology to help our associates better support our customers and make shopping more convenient and enjoyable.

What changes are coming to Walmart in 2024? ›

Big Changes Are Coming To Walmart In 2024
  • Get ready to see more in-store ads. ...
  • You can expect to find more parcel stations. ...
  • Buy now, pay later is now possible at self-checkout lanes. ...
  • Drone delivery is now an option in the Dallas-Fort Worth area. ...
  • Managers' base pay and annual bonus program will be updated.
Feb 23, 2024

What does it really cost when Walmart comes to town? ›

What does a 'Walmart economy' mean? An analysis conducted by Puget Sound Sage in 2012, a nonprofit public policy organization that looks at regional economic issues, asserts that each new Walmart store decreases the local community's economic output over 20 years by an estimated $13 million.

Who owns Walmart now? ›

The Walton family owns about 45% of Walmart's outstanding shares through the trust and their main investment vehicle, Walton Enterprises, data compiled by Bloomberg show. Alice, Jim and Rob Walton have a combined fortune of $274 billion, according to the Bloomberg Billionaires Index.

Why is Walmart removing self-checkouts? ›

Walmart is scaling back on its self-checkout machines at two stores, as more retail giants are reducing the self-service option at their stores, citing an effort to combat theft.

Why is Walmart reorganizing? ›

The decision was based on several factors, including feedback from associates and customers, shopping patterns and business needs in this area. We believe the change will improve the in-store shopping experience and give our associates the chance to provide more personalized and efficient service.

What store is removing self-checkout? ›

Safeway is yanking self-checkout machines from select Bay Area stores, aiming to choke off the rampant theft plaguing its aisles. A Safeway spokesperson confirmed the discontinuation of the self-service option, citing a significant uptick in shoplifting incidents.

What is the new Walmart effect? ›

The new Wal-Mart effect occurs when a mix of social, economic, and legal factors induces a firm to impose on its suppliers private environmental or other requirements that are traditionally the subject of government regulation.

Why is Walmart changing their name? ›

While Wal-Mart Stores as a corporate legal name is rarely used in public-facing materials or in stores themselves, CEO Doug McMillon said in a statement that he felt the name change was needed to be “consistent with the idea that you can shop us however you like as a customer.”

How much does one Walmart location make a day? ›

On average, a U.S. Walmart store pulls in $1.1 billion annually, which translates to roughly $3 million in sales every single day.

How much do you have to spend to get free delivery from Walmart? ›

Members save on groceries with $0 delivery fees + so much more. *$35 order min. Restrictions apply.

Who is the billionaire owner of Walmart? ›

Meet Lukas Walton, the fiercely private heir to the Walmart empire who is the richest person in Illinois. Lukas Walton is the grandson of Sam Walton, the American businessman who created the Walmart empire. After his father died in a plane crash in 2015, Lukas reportedly inherited a third of his fortune.

How much of Walmart does China own? ›

However, when it comes to the ownership of Walmart stores in America, there is no evidence to suggest that China holds any ownership stake. Walmart, a multinational retail corporation, was founded by Sam Walton in 1962 and is still largely controlled by the Walton family.

Does Warren Buffett own Walmart? ›

World's third richest person Warren Buffet's Berkshire Hathaway has sold its last Walmart shares, ending a relationship of over 20 years. The world's largest retailer was once among Berkshire's five biggest equity holdings as recently as 2014, valued at over $5 billion.

Why does Walmart keep moving stuff around? ›

Rearranging items is reportedly a common tactic used by companies to ensure customers spend as much time as possible in stores, and ultimately find more products to buy.

Why is Walmart closing multiple locations? ›

Walmart is shuttering 9 US locations in 2024. See the list. Walmart has announced closures for nine locations across five states in 2024 so far. The company cited financial underperformance as the reason for the decisions.

Why do they rearrange the grocery store? ›

In contrast, a store with a fresh layout forces you to spend scan the shelves more thoroughly — making it more likely that a new product or item will catch your eye. This strategy helps grocery stores achieve their goal of increasing the number of items included in each transaction, giving their slim margins a boost.

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