Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (2024)

Unlock Insights: Explore the Canadian Travel Insurance Market this 2023 with comprehensive data driven insights

    Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (13)

    What Is This Report About?

    Canada Consumers’ Travel Insurance Needs is a continuation of study from our 2022 Travel Insurance Outlook in the Canada market on 500 travellers to understand how their sentiments towards travel insurance have changed with the return of travel.

    Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (14)

    Section 1

    Purchase Influencing Factors

    Uncover the factors that drive Canadian travelers to purchase travel insurance, and learn their preferred travel insurance companies, key purchase factors, and rewards that influence their decisions. In addition, we delve into the top challenges and concerns that Canada travelers face when purchasing travel insurance policies. Gain insights into how your brand stacks up against the competition and discover ways to stand out in the travel insurance landscape.

    1. Canadian travelers’ willingness to purchase travel insurance
    2. Top travel hardships feared by Canadian travelers post pandemic
    3. Preferred travel insurance brands ranked by the Canadians
    4. Key purchase factors for direct insurance purchase by Canadian travelers
    5. Rewards/gifts that motivate Canadian travelers to purchase travel insurance
    6. Preferred insurance providers by Canadian travelers
    7. Top challenges and concerns that the Canadians face when purchasing travel insurance policy

    Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (15)

    Extract of survey results on Canadian travelers preferred travel insurance brand

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    Section 2

    Preferred Product Benefits And Services

    Gain insights into the travel insurance coverage options that matter most to Canadians, and the areas that they believe insurers can improve upon. With this information, you can tailor your offerings to meet the specific needs and preferences of your target audience, setting your brand apart in a highly competitive market.

    1. Top coverages that the Canadians prioritize when considering a travel insurance plan
    2. Top prioritized insurance services preferred in travel insurance plans by Canadian travelers
    3. Feedback areas for travel insurers service improvements from Canadian travelers

    Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (16)

    Extract of survey results on services on Canada top valued benefit in a travel insurance plan

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    Section 3

    Travel Players As A Distribution Channel

    Unlock key insights into B2B2C travel insurance partnerships in the travel ecosystem. Discover the top travel players that serve as effective channels for distributing embedded travel insurance, and gain a better understanding of how to grow your B2B2C partnerships and maximize distribution channels.

    1. Likelihood to purchase embedded travel insurance in booking path from travel distributors
    2. Reasons for purchasing embedded travel insurance
    3. Extra benefits favoured by Canadian travelers when purchasing travel insurance from travel players
    4. Main factors for purchasing from travel players
    5. Top non travel insurance products that travelers are willing to purchase from travel service providers

    Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (17)

    Extract of Likelihood to purchase embedded travel insurance in booking path from travel distributors

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    Section 4

    Claims & Assistance Expectations

    Explore actionable strategies for enhancing customer satisfaction and optimizing your claims and assistance services. This section provides essential information on preferred payment options, time frames for receiving payments, and key considerations for seeking assistance, along with specific recommendations for improving the claims experience. Utilize these insights to optimize your claims management system and provide your customers with the best possible experience.

    1. Expected time frame for claim process and payment
    2. Preferred claim payout options of travelers
    3. Traveler satisfaction of past claims experiences
    4. Top prioritized factors by Canadian travelers for a good claims experience
    5. Travelers’ ideal claims experience with travel insurers
    6. Suggestions for improving claims experience by travelers
    7. Top prioritized claim assistance considerations by Canadian travelers for a good assistance experience

    Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (18)

    Extract of Suggestions for improving claims experience by travelers

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    Bonus

    Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (19)

    B2C Global Insurers Website Benchmark (Canadian Insurers)

    Get a comprehensive overview of the website performance metrics of Travel Insurance B2C Players

    Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (20)

    Covid Inclusion Of Insurers in Canada

    Learn about the latest trends and benchmarks in COVID-19 inclusion and pricing strategies among the top insurers in the market

    Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (21)

    Benchmark of airlines & OTAs travel insurance partnerships in Canada

    Gain an exclusive insight into the travel insurance partnership benchmark of major airlines and OTAs in Canada

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      FULL REPORT

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      Purchase Influencing Factors

      Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (22)

      Preferred Product Benefits And Services

      Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (23)

      Travel Players As A Distribution Channel

      Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (24)

      Claims & Assistance Expectations

      Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (25)

      Bonus:

      • B2C top global insurers website benchmark (Canada Insurers)
      • COVID inclusion benchmark of top insurers in Canada
      • Benchmark of airlines & OTAs travel insurance partnerships in the Canada

      PROMO: 30% discount for first 10 purchases, apply CA30TI at checkout

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          Understanding the Canada market: Consumers’ Travel Insurance Needs - Ancileo (2024)

          FAQs

          Is travel insurance needed for travel within Canada? ›

          The fact is provincial health insurance plans will only cover some medical expenses. Therefore, you should always protect yourself by purchasing medical insurance when travelling within Canada.

          Should you get travel insurance for Canada? ›

          Travel insurance can help cover unexpected health care costs while traveling to Canada, along with unexpected trip cancellations. Whether you're mountain biking in Quebec or enjoying winter sports in Alberta, adventure activities are popular on Canadian vacations.

          How big is the travel insurance market in Canada? ›

          Australia and Canada Travel Insurance Market Statistics - 2032. The Australia and Canada travel insurance market was valued at $1,444.91 million in 2022, and is projected to reach $12,341.78 million by 2032, registering a CAGR of 24.0% from 2023 to 2032.

          Why is travel insurance to Canada so expensive? ›

          Lack of a Regulatory Body for Healthcare

          Unlike India and other European countries, the countries such as the US and Canada do not have a nationally regulated medical body. They do not have a government hospital in each city. Thus, private hospitalisation, consultation, and care procedures in US and Canada are costly.

          Do I need travel insurance to enter Canada? ›

          You don't have to have travel insurance for Canada but it's a good idea to make sure you're covered if you fall ill or have an accident when travelling there.

          What insurance do I need to enter Canada? ›

          Visitors traveling to Canada and to any country outside of their home country should have visitors health insurance. Most domestic policies will only cover you in your home country and have little to no coverage once you are traveling abroad. To learn more, visit Visitors Insurance and you can request a quote.

          Does Canada accept US Medicare? ›

          Healthcare services received beyond U.S. borders are not covered. Medicare may cover inpatient hospital costs, ambulance services or dialysis for the following circ*mstances: You are in the U.S. when emergency treatment is needed and the closest hospital is in a foreign country (e.g., Canada or Mexico).

          Can you use American insurance in Canada? ›

          If you are traveling to Canada by car, whether in your vehicle or a rental car, your U.S. insurance will usually protect you with the same coverages and limits that you have at home. Car insurance in Canada for visitors from the U.S. is governed by reciprocal laws between the two countries.

          What happens if an American gets sick in Canada? ›

          If during your visit to Canada you get sick or injured, the Canadian government won't pay for any hospitalization or emergency medical services for visitors. Also, if you don't have proper medical insurance coverage, you will be liable to pay for any medical service out of your own pocket.

          How much does travel insurance for Canada cost? ›

          The cost of travel insurance Canada is around 5% of the trip cost , even for a cruise and easily provides value worth more than its cost.

          What is the number one insurance company in Canada? ›

          Key Takeaways. Manulife Financial is the largest insurance provider in Canada and offers a broad range of financial services. Great-West Lifeco, Inc., the second-largest insurer, operates as a holding company for six subsidiaries.

          What is Canadian travel insurance? ›

          Travel insurance can cover injuries or illnesses while you're traveling in Canada, as your domestic health insurance may not travel with you across the border. The best travel insurance for Canada will also cover costs associated with trip cancellation, delay and interruption.

          Why is Canada so expensive to travel? ›

          Simply put, it's more costly for airlines to operate in Canada than other countries, and those costs get passed down to consumers. Canada's major airports are owned by the federal government and controlled by not-for-profit local airport authorities whose main sources of revenue are fees.

          How much is enough travel insurance? ›

          How much travel medical insurance do you need? Squaremouth, a travel insurance comparison site, recommends buying at least $50,000 in emergency medical coverage for international travel. For travelers going on a cruise or to a remote destination, the site recommends at least $100,000 in coverage.

          Can you fly to Canada without insurance? ›

          There isn't a requirement to carry travel insurance as a tourist. Unless unusual circ*mstances are involved, customs officials won't turn you back at the border for not having proof of coverage. However, the Government of Canada recommends buying medical insurance for a Canadian trip.

          Is travel insurance necessary for domestic flights? ›

          Do you need travel insurance for domestic trips? You don't necessarily need to purchase a travel insurance plan for a trip within the U.S., especially if your health insurance plan already offers out-of-state or out-of-network coverage.

          Does my car insurance cover travel in Canada? ›

          An American car insurance policy works the same way in Canada as it does in the U.S. Your comprehensive car insurance coverage and auto collision coverage, for example, still apply to damage to your vehicle if you're in an accident while driving in Canada.

          What is the average cost of travel insurance in Canada? ›

          The Breakdown: The Average Travel Insurance Cost Based on Coverage Type
          Coverage TypeAverage Cost (CAD)
          Basic (Trip Cancellation & Interruption)50-100
          Comprehensive (Including Medical Expenses)120-250
          Medical Only70-150
          CFAR (Cancel for Any Reason) Add-onAdditional 40-60% on Base Premium
          Mar 7, 2024

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