The Providers guide to EBT in North Carolina (2024)

How can I check my EBT balance online?

Download the Providers app to check your balance instantly. And while you’re there, explore opportunities to save and earn money.

The Providers guide to EBT in North Carolina (1)

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The Providers guide to EBT in North Carolina (2) The Providers guide to EBT in North Carolina (3)

The Providers guide to EBT in North Carolina (4)

What's the North Carolina EBT Card?

EBT = electronic benefits transfer.

EBT card = a card that looks and works like a debit or credit card but is loaded with food stamps and/or cash benefits. You can use it at stores that accept EBT.

You’ll get the North Carolina EBT Card once you’re approved for benefits.

North Carolina’s EBT customer service number is 1-888-622-7328.

How do I apply for food stamps?

The easiest way to apply for food stamps is online. If you’d rather apply in person, call your local office or the North Carolina SNAP hotline (1-800-662-7030) to find out how.

Learn if you’re eligible for food stamps.

How do I renew my food stamps?

You’ll have to renew your food stamps before your certification period (the amount of time you’ll get food stamps) ends. For most North Carolina households without elderly (60+) or disabled people, that period is 6 months. For most North Carolina households with elderly (60+) or disabled people, that period is 12 months.

You’ll get a letter in the mail when it’s time to reapply. To be safe, you could also put a note in your calendar or wherever you keep important reminders.

You can renew online in some counties, while others require that you fill out a paper form.To find out the easiest way to renew in your county, call your caseworker, local office, or the North Carolina SNAP hotline: 1-800-662-7030.

When will I get my food stamps?

North Carolina sends out benefits from the 3rd to the 21st of every month, based on the last digit of your Social Security Number (SSN). Check the full schedule to find out which day you’ll get your food stamps.

See the schedule

What household changes do I have to report and when?

Most households only have to report the following two changes twice a year (at the halfway point and when you recertify):

  • When someone moves in or out of your household.
  • Financial changes like income, rent, savings, or child support.

Most households need to report the following three changes no more than 10 days after they happen:

  • When your household income goes over the monthly income limit. This could be because someone starts making more money or someone with income moves in.
  • When an adult without a disability or a child (what the government calls an ABAWD) who was working or training 20 hours/week starts working or training less.
  • The receipt of substantial lottery or gambling winnings. If you are moving, you should report your new address ASAP to make sure you don’t miss any important letters.

You can report changes online in some counties, while others require that you fill out a paper form. To find out the easiest way to report changes in your county, call your caseworker, local office, or the North Carolina SNAP hotline: 1-800-662-7030.

How do I replace a lost or stolen EBT card?

If you can’t find your EBT card, call the North Carolina EBT hotline as soon as you can: 1-888-622-7328.

My benefits were stolen off my EBT card. What can I do?

Call the North Carolina EBT hotline number at 1-888-622-7328. Your state may require you to change your PIN, report your card stolen, and/or request a new card.

If your benefits were electronically stolen in or after October 2022 (e.g., through skimming or phishing), you may be eligible to apply for reimbursem*nt. Learn more about your state’s process.

Learn more about EBT Fraud

What can I buy with EBT?

You can use food stamps to buy groceries, snacks, and seeds or plants that will produce food.

You can’t use food stamps to buy alcohol, tobacco products, vitamins, live animals, prepared foods, or any non-food household items.

WIC food packages typically include cereal, juice, eggs, milk, peanut butter, dried and canned beans, tofu, fruits and vegetables, and whole-wheat bread. WIC packages also include canned fish and cheese for breastfeeding moms, and baby food for babies.

Learn more about WIC

Which stores and restaurants take EBT food stamps?

Download Providers to see nearby stores and farmer’s markets that take EBT. You don’t need an account to use the map.

The Providers guide to EBT in North Carolina (5)

Can I get any discounts with my EBT card?

Yes! Your EBT card can get you and your family discounted or free admission to museums, theme parks, zoos, aquariums, and more.

Can I get more food stamps if I’m pregnant or a new parent?

Once your child is born, your household size will increase. More household members = more benefits.

While you are pregnant, you can’t get more food stamps, but you can apply for Women, Infants, and Children (WIC) benefits.

WIC provides food and resources for pregnant women, new parents, and children up to 5 years old.

Learn more about WIC

My family can’t afford other basic needs besides food.

If you have a child who’s 18 or younger, you may qualify for cash assistance through the Temporary Assistance for Needy Families (TANF) program.

TANF provides monthly cash assistance to help families with children get by during tough times.

Am I eligible for other benefits?

Check out this benefit finder tool and find out.

This information was compiled by Providers from publicly available government websites. Please check in with your local office if you have questions.

The Providers guide to EBT in North Carolina (2024)

FAQs

What disqualifies you from getting food stamps in North Carolina? ›

You must be a North Carolina resident and a U.S. citizen or have certain legal status. Undocumented immigrants are not eligible. You must have a Social Security number or have applied for one. People convicted of certain drug-related felonies may not be eligible.

What bills count for food stamps in NC? ›

When you apply for food stamps take the following:
  • Receipts of rent or mortgage payments.
  • Utility bills.
  • Medical expenses, doctor, hospital, medicine (over the counter and prescription medicines), transportation costs to and from the doctor, etc.
  • Child support payments.

What is the income limit for food stamps in North Carolina in 2024? ›

SNAP/FNS income limits effective October 1, 2023-September 30, 2024
Number of People in HouseholdMaximum Gross Income (200%)*Maximum Benefit Amount**
2$3,288$535
3$4,144$766
4$5,000$973
5$5,858$1,155
5 more rows

How is NC SNAP benefits calculated? ›

The amount of benefits each household receives is based on several eligibility factors such as number of people in the household, total income, and allowable deductions. Most households do not receive the maximum benefit amount. How did COVID-19 change FNS benefits?

What is the maximum income to qualify for food stamps in North Carolina? ›

Who is eligible for North Carolina Food Stamp Program?
Household Size*Maximum Income Level (Per Year)
1$30,120
2$40,880
3$51,640
4$62,400
4 more rows

How much do you get for one person on SNAP? ›

It was formerly known as the Food Stamp Program. The average SNAP benefit for a single person in 2023 is $195 per month, with a maximum of $281. The average benefit for a family of four is $684, with a maximum of $939, according to the Center on Budget and Policy Priorities (CBPP).

Do you have to pay back food stamps in NC? ›

If you do not agree to pay the amount of overpayment, DSS could sue you for the amount owed. If this happens, you can call our office for further assistance. To pay an overpayment, you can agree to pay the amount in monthly installments. Usually, DSS will ask you to pay off the overpayment in one year.

How long does it take to get approved for food stamps in NC? ›

Once we receive your application, it can take up to 30 days to receive your Electronic Benefits Transfer (EBT) card, which is how you'll receive your benefit payments. The application requires documents and information about your household that you may need to gather.

Is Pebt over in NC? ›

While P-EBT ends this summer, the FNS program is still available to North Carolina families. Families with children under 5 may be eligible for the WIC program and can learn more at www.ncdhhs.gov/ncwic. For more information on P-EBT, frequently asked questions or additional updates, visit www.ncdhhs.gov/PEBT.

What is the maximum income to qualify for Medicaid in NC? ›

An adult ages 19-64 may be eligible if the family income is $2,351/month or less. An adult ages 65+ may be eligible for full Medicaid if the family income is $1,704/month or less, and for other programs if the family income is $2,300/month or less. Additional requirements apply.

Do NC SNAP benefits expire? ›

Any SNAP benefits in your SNAP Electronic Benefit Transfer (EBT) account at the end of the month will be carried over into the next month. However, if you do not use your SNAP benefits at all for 9 months, then they will be permanently removed from your account.

Can you get cash from an EBT card in NC? ›

Generally speaking, the EBT cards are used to distribute welfare cash benefits function like any other debit card. They can be used at any retail establishment that accepts debit cards and can withdraw cash.

What time does EBT deposit in NC? ›

Electronic Benefit Transfer
If your SSN ends in:Your benefits will be available after 6 a.m. on the:
13rd day of every month
25th day of every month
37th day of every month
49th day of every month
6 more rows

What is TANF in NC? ›

North Carolina 's Temporary Assistance for Needy Families (TANF) program, called Work First, is based on the premise that parents have a responsibility to support themselves and their children. Through Work First, parents can get short-term training and other services to help them become employed and self-sufficient .

Can you get food stamps in NC with a drug felony? ›

If a subsequent conviction of a Class H or I controlled substance felony occurs during the six-month disqualification period, the individual is ineligible to receive FNS benefits until six months has elapsed from the most recent conviction.

Can you get food stamps in NC without a job? ›

Supplemental Nutrition Assistance Program (SNAP)

All adults ages 16 to 59 who are not otherwise exempt must comply with a general work requirement to receive SNAP benefits: they must register to work, accept a job if offered, and not quit a job without good cause.

How long can you be on food stamps in NC? ›

If you are an ABAWD between the ages of 18 through 52 and you do not comply with the work requirements or meet an exemption, your food stamp benefits may end after you received them for 3 months.

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