The IRS Is Piloting a Free Tax Filing Program — But There’s a Catch (2024)

A few, actually.

Many of us have come to dread filing our yearly taxes. Not only is it complex, but if you choose to hire an expert to help you navigate the process, it can also be expensive. Luckily, a new government service could make this process easier — and it won’t cost a dime.

The Internal Revenue Service is preparing to launch a free tax piloting program called “Direct File” in 12 states, including Texas and New York. With tax season upon us, it couldn’t come at a better time.

But the free service has already gotten some pushback from Republicans and rival competing services in the private market, including TurboTax maker Intuit. Wondering if you can use it? Here’s a breakdown of whether you qualify and where it’s available.

What is the IRS’s Direct File?

Direct File is a free tax program that was first developed last year by the IRS. While the agency has long toyed with the idea of running its own filing system, $80 million from the Inflation Reduction Act could soon make it a reality for several hundred thousand taxpayers across the country.

Then again, this tool isn’t a first of its kind: The agency previously partnered with eight private companies to create a tax filing program called Free File, which similarly allows people to prepare and e-file their federal income tax returns at no cost. But, according to NPR, only 2 percent of eligible Americans actually use it. That could have to do with the fact that it’s only available to taxpayers who earn $79,000 or less.

How does Direct File work?

You won’t need any fancy software or hard-to-use tech tools to use this complimentary service. Direct File can be accessed in both English and Spanish via smartphone, laptop, and tablet.

Before getting started, you’ll need to first set up an account and verify your identity by using Id.Me, which is a digital identity platform. Once you have that setup, the program will guide taxpayers through the filing process by posing a series of questions about their income and any applicable taxes.

If you moved to a different state or you have a more complex tax situation, the IRS will offer a live chat that connects taxpayers with a representative who can answer basic questions about how to use the service and tax law.

The main caveat is that Direct File only handles federal tax returns — not state ones. But taxpayers in states like Arizona and California who are required to file a state return will be directed to their respective filing systems.

Who can use Direct File?

Direct File will only be initially open to federal and state workers in some states.According to CNN, it could become available to those in the private sector as soon as mid-March.(Tax Day is Monday, April 15.)

Since nothing comes easy, of course, there are some additional eligibility limitations. For instance, some of these employees might not be able to use the program if they make other types of income, such as from a side gig. Taxpayers who choose to itemize their deductions rather than taking the standard deduction also won’t be able to participate. But unlike Free File, there’s no income threshold needed to qualify.

For now, the IRS said it’s limiting the use of the software to work through any initial kinks in the system but added that it plans to gradually roll out the program to more people. “To ensure a good experience for taxpayers, the pilot will launch in phases,” said top U.S. Treasury official Laurel Blatchford.

Where will Direct File be available?

For now, the pilot will only be available to those in select states. These include people who lived in the following states last year: Arizona, California, Florida, Massachusetts, Nevada, New Hampshire, New York, South Dakota, Tennessee, Texas, Washington, and Wyoming.

Why’s it getting pushback

Though the IRS has said its e-file system will be free to taxpayers and easy to use, TurboTax maker Intuit maintained that the tool “is a solution in search of a problem.”

“A government-run tax preparation system is nothing more than a redundant filing system,” the company said in a statement. “Contrary to the study’s assertion,‌ it is a solution that will unnecessarily cost the American taxpayer billions of dollars for something that already exists free of charge.” (In May 2022, Intuit agreed to pay $141 million in restitution in a multistate settlement “for deceiving millions of low-income Americans into paying for tax services that should have been free,” according to New York Attorney General Letitia James’ office.)

Republicans aren’t a fan of Direct File either. The program is part of the $80 million from the Inflation Reduction Act, which conservatives want to cut. Democrats already agreed to rescind $20 billion of the funds last year in an effort to address the debt ceiling.

Luckily, the Biden administration has already stated that this won’t fundamentally prevent the IRS from making some much-needed improvements to its archaic system. In addition to a direct e-file system, this includes digitizing all of its documents, improving its phone service, and giving taxpayers a more detailed outline of when they can expect their tax refunds.

The IRS Is Piloting a Free Tax Filing Program — But There’s a Catch (2024)

FAQs

Is IRS free file program easy to use? ›

The system is only set up to process relatively simple returns. If you make more than $79,000, the IRS still provides fillable forms to let you file your federal taxes online, although there is no step-by-step guidance.

What is the new IRS question that must be answered? ›

Everyone who files Forms 1040, 1040-SR, 1040-NR, 1041, 1065, 1120 and 1120-S must check one box answering either "Yes" or "No" to the digital asset question. The question must be answered by all taxpayers, not just by those who engaged in a transaction involving digital assets in 2023.

How does the IRS catch tax cheats? ›

Various investigative techniques are used to obtain evidence, including interviews of third party witnesses, conducting surveillance, executing search warrants, forensically examining evidence, subpoenaing bank records, and reviewing financial data.

What states are in the IRS pilot program? ›

Pilot states include:
  • Arizona.
  • California.
  • Florida.
  • Massachusetts.
  • Nevada.
  • New Hampshire.
  • New York.
  • South Dakota.
Mar 15, 2024

What is the best free online tax filing service? ›

Best free tax software, compared
Free tax softwareFree state returnChild Tax Credit
H&R Block Free OnlineYesYes
TurboTax Free EditionYesYes
TaxAct FreeNoYes
TaxSlayer Simply FreeYesNo
2 more rows
Apr 15, 2024

What companies are part of the IRS free file? ›

The following companies are members of the Free File Alliance and offer free tax services in partnership with the IRS:
  • 1040NOW Corp.
  • ezTaxReturn.com.
  • Drake.
  • FileYourTaxes.
  • OnLine Taxes.
  • TaxACT.
  • TaxHawk. TaxSlayer.

What is the number one most requested form from the IRS? ›

Form 1040 is used by U.S. taxpayers to file an annual income tax return.

Where can I get answers to IRS questions? ›

Call the IRS toll free at 800-829-1040 or make an appointment to visit an IRS taxpayer assistance center (TAC).

How do I get IRS to answer? ›

You can call 1-800-829-1040 to get answers to your federal tax questions 24 hours a day. Tax forms and instructions for current and prior years are available by calling 1-800-829-3676. You can also order free publications on a wide variety of tax topics.

What three things will the IRS never do? ›

Three Things the IRS Will Never Do
  • The IRS Will Never Cold Call You About Debt. Their policy is to always mail you a bill first. ...
  • The IRS Will Never Demand Immediate Payment. ...
  • The IRS Will Never Threaten You.
Aug 29, 2019

What is the IRS 6 year rule? ›

6 years - If you don't report income that you should have reported, and it's more than 25% of the gross income shown on the return, or it's attributable to foreign financial assets and is more than $5,000, the time to assess tax is 6 years from the date you filed the return.

Does the IRS catch every mistake? ›

Does the IRS Check Every Tax Return? The IRS does not check every tax return; in fact, it does not check the majority of them; however, the IRS implements methods that track certain factors that would result in a further examination or audit by them.

What states are IRS free files? ›

The IRS Direct File pilot states include Arizona, California, Florida, Massachusetts, Nevada, New Hampshire, New York, South Dakota, Tennessee, Texas, Washington and Wyoming. Alaska was originally included but is no longer part of the pilot.

Who is eligible for an IRS free file? ›

Taxpayers, including active-duty military, with an adjusted gross income (AGI) of $79,000 or less in 2023 can likely find an offer from an IRS Free File provider that matches their needs. Some providers also offer free state tax return preparation.

Is free tax USA legit? ›

FreeTaxUSA comes in at No. 5 in our rating and is a great choice if you're on a tight budget when it comes to tax software. Read our review to see if it's right for you.

Is FreeTaxUSA a good tax program? ›

FreeTaxUSA is a no-brainer for taxpayers with simple returns who don't need to file a state return. Similarly, it's a great choice if you have multiple 1099 forms, unemployment income or dependents.

What are the limitations for IRS free files? ›

Getting started with IRS Free File

The IRS Free File income limit for tax year 2022 is $73,000 for families and individuals. Each provider sets their own eligibility requirements, based on age, state residency and income, and offers are available in both English and Spanish.

How does IRS Free File fillable forms work? ›

No matter your income level, you can use Free File Fillable Forms for your federal tax return. These are identical to IRS paper forms, so this option is like the old “pencil and calculator” method of filing. However, the fillable forms don't come with any additional guidance.

Can first time filers use IRS Free File? ›

Taxpayers using IRS Free File for the first time will need a few things before starting: Their Social Security number. Their wage and income information. This is usually found on forms from their employer, such as Form W-2 and Form 1099.

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