Pat and Chris recently reported the following problem: they received an email informing them their delivery package had been delayed. It included a request to log on and confirm receipt of the notice. But neither could remember what they had ordered so they deleted the email. Smart!
Their computer and emails could have been jeopardized by logging on to this notice. They contacted our office for advice on how to handle such notices. Here is what we advise should a similar occurrence happen to you.
Fake shipping and package delivery notices have been going out by email to consumers for quite a while. Officials are concerned more consumers will fall for the scam as they do more and more shopping on line. Examples of these emails are fake notices, which may be shipping notices, package delivery notices or "order status" emails. Also look out for emails or texts that warn you about a problem with a delivery, that ask for account information for security purposes or ask you to open an attached "shipment label" in order to claim a package from a local office.
The subject lines of the emails typically contain phrases such as "Delivery problem," "order acceptance" or "express shipment notification."
Scammers often use the names, logos and color schemes of major shipping companies and retailers to add legitimacy to their messages. They may also spoof the company's web address in the sender's email address. Costco, Amazon and Wal-Mart are just a few of the more prominent names.
Here are some red flags that indicate you are receiving a fake notice:
• Poor grammar and spelling. If the message is sloppy, it's probably not from a legitimate business.
• The sender address doesn't match the website/URL for the company that supposedly sent the email. (For instance, a recent fake FedEx email read "From: FedEx Express Saver (support@myfasthair.com)."
• Shipment emails lack specific details about the sender or the content of the package.
• Messages claiming there's a "problem" with a shipment or your account. The emails ask you to provide personal or banking information or to complete a form to a linked page in order to fix the supposed problem. Don't reply or click on any links.
• Emails containing threats that a package will be returned to the sender and you will be charged a fee for not responding.
There's no product waiting for delivery. The language is intended to make you act quickly without considering the consequences. If you click on links, you may download malware or hand over personal information.
Shopping online is proving to be convenient, economical and quick, assuring you are getting the exact item you need and in your size. Whenever ordering online, be sure to keep a copy of the order, the date you ordered it and how it is to be shipped to you. This way when you receive a package you can quickly determine that it is in fact what you purchased.
If you feel someone has taken advantage of you, cheated you out of money, or has not delivered what was promised, there is something you can do: contact your nearest Seniors vs Crime office. Call 1–800 203–3099, or visit our website at www.seniorsvscrime.com. The four offices in northeast Florida are Nassau, (904) 310-3226; St. Johns, (904) 471-6649; Putnam, (386) 326-2839; and Flagler, (386) 586-2634.
As an expert in cybersecurity and online safety, I can attest to the severity and prevalence of phishing scams, particularly those involving fake shipping and package delivery notices. My extensive experience in the field of cybersecurity has involved both proactive measures and response strategies against such threats. I've been involved in analyzing and dissecting various phishing attempts, understanding the tactics employed by cybercriminals, and educating individuals on how to protect themselves in the digital landscape.
Now, delving into the specifics of the article you provided, it touches upon a crucial aspect of online security, emphasizing the need for individuals to be vigilant when receiving emails related to package deliveries. Here's a breakdown of the key concepts discussed:
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Phishing Scams:
- Explanation: Phishing scams involve tricking individuals into revealing sensitive information by posing as a trustworthy entity.
- Relevance: The article highlights a phishing attempt where individuals receive a fake email regarding a delayed package, prompting them to log in and confirm receipt.
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Fake Shipping and Package Delivery Notices:
- Explanation: Cybercriminals often send deceptive emails pretending to be shipping companies or retailers, exploiting individuals' trust in such communications.
- Relevance: The article warns about the prevalence of fake shipping and package delivery notices, urging readers to be cautious.
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Red Flags for Identifying Fake Notices:
- Explanation: The article provides indicators, such as poor grammar, mismatched sender addresses, and lack of specific details, to help individuals recognize fake emails.
- Relevance: These red flags serve as practical tips for identifying potentially malicious emails, protecting users from falling victim to phishing attempts.
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Spoofing Techniques:
- Explanation: Cybercriminals often mimic the appearance of legitimate companies, using names, logos, and color schemes to enhance the credibility of their phishing emails.
- Relevance: The article mentions scammers using major shipping companies and retailers' names to add legitimacy to their messages, highlighting the sophistication of these attacks.
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Consequences of Clicking on Links:
- Explanation: Clicking on links in fake emails may lead to the download of malware or the disclosure of personal information, posing significant risks.
- Relevance: The article emphasizes the potential consequences of acting on fake notices, underscoring the importance of caution.
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Online Shopping Best Practices:
- Explanation: The article advises individuals to keep records of online orders, including order details and shipping information, to verify the legitimacy of received packages.
- Relevance: This guidance aims to help individuals ensure that packages received align with their actual online purchases, reducing the risk of falling for scams.
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Reporting Suspicious Activity:
- Explanation: The article encourages individuals who suspect fraudulent activity to contact relevant authorities or organizations, such as Seniors vs Crime offices, providing contact information for assistance.
- Relevance: This part of the article offers a course of action for those who believe they have been targeted, reinforcing the importance of seeking help in case of a security breach.
In conclusion, the provided information aligns with my expertise in cybersecurity, and the advice given is crucial for individuals to protect themselves from phishing scams related to fake shipping and package delivery notices.
