Struggling to pay your bills? 'Really underclaimed' benefit to note (2024)

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The UK is more than four weeks into its lockdown - an emergency measure announced on March 23 which is intended to try to slow the spread of the virus. With Britons being urged to stay at home except for certain specified circ*mstances, many have felt the financial impact of the coronavirus(COVID-19) crisis.

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Earlier this month, it was revealed that around 1.4million households had claimed Universal Credit during the criris.

It's something which has been noticed by charities too, with Citizens Advice having seen record-breaking demand for advice on its website.

Last week, the charity said that over the past month, it had seen nine million pageviews, a 39 percent rise on the same period last year.

This includes 318,000 views on advice on what people should do if they can't pay their bills because of coronavirus.

Dame Gillian Guy, Chief Executive of Citizens Advice, said: “Last month we helped millions of people.

"Behind each enquiry was a family struggling to pay rent, someone self-employed who could no longer afford their bills, or a person attempting to claim benefits for the first time.

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Struggling to pay your bills? 'Really underclaimed' benefit to note (4)

Coronavirus: Some may find themselves struggling financially due to the crisis (Image: GETTY)

Struggling to pay your bills? 'Really underclaimed' benefit to note (5)

Coronavirus: Millions have been hit financially by the crisis (Image: GETTY)

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"These personal stories combine to paint a bigger picture of how lives have been interrupted by coronavirus.

“Not only will we continue to help as many people as we can with their individual problems, we’ll use that bigger picture to advocate for change to make sure no one is left behind.”

From rent and mortgage payments to Council Tax and energy bills, there are a whole host of outgoings which some may struggle to cover during the crisis.

The Citizens Advice website says: "It’s important you don’t ignore your bills.

"Speak to the organisation you owe money to - they might be able to help by letting you pay smaller amounts or take a break.

"It’s also worth checking with your bank or building society - they might be able to help you with your debts or let you delay loan or credit card repayments."

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Pointing out that some bills can cause more problems if they aren't paid, Citizens Advice warns people to look into what are "priority debts" to see which payments they need to deal with first.

It's something which welfare benefits expert at Turn2us, Anna Stevenson, also highlighted.

Speaking to Express.co.uk, she said: "First step would be to go through bank statements and check who you're paying money to and what you're paying it for.

"Whether it's actually something you need right now, and if it's something you need, whether you're able to cut costs on it.

"Now would probably be a good time to be looking at changing your energy supplier. If you haven't done for a while, you can almost always save money by changing energy supplier."

There may be forms of support to pursue in terms of water bills, too.

Struggling to pay your bills? 'Really underclaimed' benefit to note (8)

Coronavirus UK lockdown measures were announced on March 23 (Image: EXPRESS)

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"There's a little bit more help available because water companies have various schemes in place to help people on benefits," she said. "So, for water companies, there is very likely to be something available to help you with your bill.

"With other utilities, there's quite likely to be something but it's hard to say exactly what."

But with those who face difficulty in meeting all their bills in the coming months, what should they do?

"You always want to prioritise housing costs first," Ms Stevenson said.

"Unless you've been able to agree a mortgage holiday or agree with your landlord to pay reduced or to delay payments of rent, you need to prioritise those housing payments.

"They come first. Usually one would say prioritise Council Tax, but quite a lot of councils are actually agreeing to two-month payment holidays.

"So, have a check on your council's website and see what advice they're giving."

Ms Stevenson suggested billpayers take a close look at what their council has said about payments for those strugging in the crisis, first, adding: "Otherwise, Council Tax payments are the next priority after housing."

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    The welfare benefits expert also addressed the possibility of being able to claim the means-tested benefit Council Tax Reduction.

    "It's a benefit to help people with the cost of Council Tax," she said, adding: "You can check whether you're entitled to it using our calculator.

    "It's really really underclaimed. That's a good way of dealing with a Council Tax bill."

    Addressing options for those unsure about how they will pay for their bills, the welfare benefits expert said: "There is a lot of help out there, but you've got to ask for it. You've got to check what you're paying, who you're paying it to, and ask them for some help.

    "So, that first step is really getting the control on what you're paying, and who you're paying it to, which, can feel really scary - especially when you know that money coming in is rather less than money going out.

    "It's something that you really don't want to look at, but you need to take a deep breath, and get control of it because the longer you leave it, the worse it gets."

    Ms Stevenson added: "The benefits system isn't just Universal Credit.

    "So, it would be a good idea if people haven't to just run a benefit calculation and check whether there's any other benefits they ought to be entitled to."

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    Struggling to pay your bills? 'Really underclaimed' benefit to note (2024)

    FAQs

    What happens if you just can't pay your bills? ›

    Your financial crunch may be temporary, but your credit record is enduring...and overdue bills can haunt you for years to come. No matter how tempting, trying to ignore a mounting pile of bills is the worst thing you could do. You'll end up with late fees, interest charges...and a ruined credit rating.

    What to do when you have debt you can't pay? ›

    Consider consulting with a debt-relief lawyer to get more information if you need help deciding which course of action is best. Again, if you have a lot of debts you can't pay, you might also want to consider filing for bankruptcy. In that situation, you'll want to talk to a bankruptcy lawyer.

    What happens if you claim financial hardship? ›

    When you give a hardship notice (for the first time in any three-month period) the lender must stop further enforcement or legal action until it responds. This requirement does not apply if the creditor has a court judgment . Your creditor can ask you for more information. The information must be relevant.

    What to do if I'm struggling for money? ›

    Coping with financial worries
    1. Stay active. Keep seeing your friends, keep your CV up to date, and try to keep paying the bills. ...
    2. Get advice. If you're going into debt, get advice on how to prioritise your debts. ...
    3. Do not drink too much alcohol. ...
    4. Do not give up your daily routine.

    What to do when you are overwhelmed with bills? ›

    Take steps to reduce your debt. Consider consolidating high-interest debts, negotiating with creditors, or seeking debt relief programs. Seek professional advice: If you're feeling overwhelmed, seek advice from a financial advisor. They can help you create a plan to get your finances back on track.

    How to get out of debt when you are broke? ›

    How to get out of debt when you have no money
    1. Step 1: Stop taking on new debt. ...
    2. Step 2: Determine how much you owe. ...
    3. Step 3: Create a budget. ...
    4. Step 4: Pay off the smallest debts first. ...
    5. Step 5: Start tackling larger debts. ...
    6. Step 6: Look for ways to earn extra money. ...
    7. Step 7: Boost your credit scores.
    Dec 5, 2023

    What happens after 7 years of not paying debt? ›

    The debt will likely fall off of your credit report after seven years. In some states, the statute of limitations could last longer, so make a note of the start date as soon as you can.

    Is national debt relief legit? ›

    National Debt Relief is a legitimate company providing debt relief services. The company was founded in 2009 and is a member of the American Association for Debt Resolution (AADR). It's certified by the International Association of Professional Debt Arbitrators (IAPDA), and is accredited by the BBB.

    What is a hardship for debt? ›

    Demonstrate a genuine financial hardship: This may include job loss, reduced income, medical expenses or other unexpected financial emergencies. Provide documentation: Cardholders will need to submit proof of their financial hardship, such as pay stubs, medical bills or unemployment documents.

    Does the government offer debt relief? ›

    While there are no government debt relief grants, there is free money to pay other bills, which should lead to paying off debt because it frees up funds. The biggest grant the government offers may be housing vouchers for those who qualify. The local housing authority pays the landlord directly.

    What to say to creditors when you can't pay? ›

    Explain your current situation. Tell them your family income is reduced and you are not able to keep up with your payments. Frankly discuss your future income prospects so you and your creditors can figure out solutions to the problem.

    What qualifies for hardship? ›

    Reasons for a 401(k) Hardship Withdrawal

    Burial or funeral costs. Costs related to purchasing a principal residence. College tuition and education fees for the next 12 months. Expenses required to avoid a foreclosure or eviction.

    What to do if you can't pay your bills? ›

    If you owe money and you're struggling to pay

    You should speak to the organisations you owe money to – they might let you pay smaller amounts or take a break from payments. Don't ignore bills or letters about money you owe. You can find out how to start dealing with your debts.

    How do you prove you are in financial hardship? ›

    Provide supporting documents along with your hardship letter to help prove the legitimacy of your claim. Depending on your situation, you might submit documents such as an unemployment notice, medical bills, military orders or a divorce decree.

    What can I do if I can't afford my bills? ›

    If you owe money and you're struggling to pay

    You should speak to the organisations you owe money to – they might let you pay smaller amounts or take a break from payments. Don't ignore bills or letters about money you owe. You can find out how to start dealing with your debts.

    How to pay bills when money is tight? ›

    How to triage your bills
    1. Take care of basic needs first. Housing and electricity are essential to your health and safety. ...
    2. Next, take care of bills that help you keep your job. ...
    3. Then think about your credit cards: These shouldn't be your highest-priority bills to pay when you're up against a wall.
    Jun 6, 2023

    What if I can't afford to live? ›

    Ask for help. Loved ones might be willing to help, and community support can be a literal lifesaver. Consider joining online community groups in your neighborhood or city or searching for mutual aid groups that provide financial assistance for things like housing and food. Modify living arrangements.

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