Stocks app Robinhood goes down again, and people are not happy (2024)

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Not great!

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Stocks app Robinhood goes down again, and people are not happy (1)

A Robinhood Markets logo is displayed on a smartphone.Credit: RAFAEL HENRIQUE / SOPA Images / LightRocket via GettY IMAGES

On Tuesday, for the second straight day, stocks app Robinhood was experiencing severe downtime, angering millions of users who weren't able to take advantage of a rebounding stock market.

On Monday, the app was down for a total of 17 hours while stocks made a huge rebound, the Dow rallying nearly 1,300 points and the S&P 500 gaining 500 points. It was a huge recovery following last week's stocks nosedive caused by widening coronavirus fears.

Stuff hit the fan all over again Tuesday morning, with the company again reporting outages just as the Federal Reserve announced they were cutting interest rates by half a percent, causing another spike in stock values.

That stocks dropped again on Tuesday after the initial spike underscored the missed opportunity for many Robinhood users.

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TL;DR, a lot of Robinhood users got screwed out of making big money on stocks because the app didn't work.

And they are PISSED.

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There's even a Twitter account that purports to be angling for a class-action lawsuit against the company for the crashes.

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In a statement to users sent out early Tuesday morning, Robinhood said of the outage, "On Monday, March 2, at 9:33 AM ET, we had instability in a part of our infrastructure that allows our systems to communicate with each other. This resulted in outages across many of our services, preventing customers from using our app, website, and help center."

No personal data was affected, according to the company, and, they assure you, "your funds are safe."

One more twist: that class action Twitter account? It claims the error came because Robinhood didn't properly code their program to account for the extra day of leap year, causing the code to fetch data from the wrong day.

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We've reached out to Robinhood for further comment and confirmation of the error.

Stocks app Robinhood goes down again, and people are not happy (2)

Marcus Gilmer

Marcus Gilmer is Mashable's Assistant Real-Times News Editor on the West Coast, reporting on breaking news from his location in San Francisco. An Alabama native, Marcus earned his BA from Birmingham-Southern College and his MFA in Communications from the University of New Orleans. Marcus has previously worked for Chicagoist, The A.V. Club, the Chicago Sun-Times and the San Francisco Chronicle.

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Stocks app Robinhood goes down again, and people are not happy (33)

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Stocks app Robinhood goes down again, and people are not happy (2024)

FAQs

Why don't people like the Robinhood app? ›

Robinhood is a good platform for active trading and provides commission-free trades on all investments. But it's lacking in some areas, such as the number of accounts it offers and the fact it doesn't let you invest in certain popular asset classes such as bonds and mutual funds.

Why is Robinhood down so much? ›

Key Takeaways. Robinhood shares tumbled as the online brokerage missed analysts' estimates and warned about current quarter revenue.

Why don t investors like Robinhood? ›

For instance, Robinhood is a very sleek and minimal application, and investor tools are rudimentary compared with those of other major brokerages like Charles Schwab and E*Trade. This can lead to hasty and uninformed decision-making, especially for novice investors.

What is the Robinhood app scandal? ›

Robinhood was accused of concealing how its business relied heavily on "payment for order flow," with the Menlo Park, California-based company collecting "unusually high" fees from outside broker-dealers who processed customer trades.

What's the best trading platform? ›

Best Online Brokerage Accounts and Trading Platforms of 2024
  • Best Overall: Fidelity.
  • Best for Low Costs: Fidelity.
  • Best for Beginners: Charles Schwab.
  • Best for Advanced Traders: Interactive Brokers.
  • Best for ETFs: Fidelity.
  • Best for Options Trading: tastytrade.
  • Best for International Trading: Interactive Brokers.

Who should I use instead of Robinhood? ›

Quick Look at the Best Robinhood Alternatives:
  • Best for Global Traders: Interactive Brokers.
  • Best for Intermediate Traders: Webull.
  • Best for Futures Trading: TradeStation.
  • Best for Traders of All Levels: Moomoo.
  • Best for Trade Ideas: Public.com.
Feb 16, 2024

Will Robinhood stock ever recover? ›

The company's growth rates are stabilizing on a sequential basis as it reins in its spending. The stock could recover quickly as retail investors rotate back into the market.

Is Robinhood losing users? ›

Shares of Robinhood fell Wednesday after the retail brokerage reported a drop in trading volumes in the last quarter and said it's looking to expand growth in Europe. Robinhood also reported fewer monthly active users, which fell 16% to 10.3 million in the third quarter from the same period last year.

Is Robinhood losing money? ›

Robinhood's cost cuts are also bearing fruit. The company slashed jobs throughout 2022 and 2023 in the wake of its shrinking user base, and although it still lost money in 2023 as a whole, it did deliver two profitable quarters (Q2 and Q4).

Why does Robinhood have a bad reputation? ›

Some critics do say that Robinhood makes investing too easy. This might encourage investors to spend money without doing sufficient research, which in itself can be risky.

Should I worry about my money in Robinhood? ›

Your securities and cash are protected by SIPC

Robinhood Financial LLC and Robinhood Securities, LLC are both members of SIPC, which protects securities for customers of its members up to $500,000 (including $250,000 for claims for cash) for each investing account, including IRAs.

Why was Robinhood under fire? ›

In addition, prior to March 2021, there were deficiencies at Robinhood in its review and approval process for options and margin accounts, weaknesses in the firm's monitoring and reporting tools, and insufficient customer service and escalation protocols that in some cases left Robinhood users unable to process trades ...

Why was Robinhood outlawed and by whom? ›

Robin Hood probably became an outlaw by killing a deer on a wager. Then he had slain one of the king's foresters who threatened his life. A price was set on Robin's head, and he went into hiding. Soon there gathered about him other bold men who had been outlawed or deprived of their inheritances.

Who is behind Robinhood app? ›

Vlad Tenev

In 2013, Mr. Tenev co-founded Robinhood with Mr. Bhatt to democratize finance.

Is Robinhood good or bad? ›

Robin Hood was a hero in his time. While many believe he was a thief and a villain to the law, others feel he was a hero to the poor. Some people might say that Robin Hood stole from the government, and stealing is a crime, no matter what your cause is.

Why do people love Robinhood? ›

People might prefer Robinhood over other free investing apps like Stash and Acorns for reasons such as its user-friendly interface, commission-free trades, a wide range of tradable assets, and the ability to buy fractional shares.

What happens if you go negative on Robinhood? ›

We'll generally decline transactions that make you go negative if you don't have enough available cash, including any available margin credit, to cover it. We don't charge you anything for getting declined for insufficient funds.

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