Banking / Open Banking / Share your CommBank data with accredited organisations
How it works in NetBank and the CommBank app
If you're an individual customer or sole trader,provide your consent on the website or app of the accredited organisation or provideryou want to share your CommBank data with first. You’ll then be taken securely to CommBank so you can easily set updatasharing. Here’s a snapshot of the steps:
If you're a business customer, you'll need toset up a data sharing delegate first in Netbank or CommBiz.
Enter the mobile number you’ve registered and we’ll send you a One Time Password. We may ask you for the last 4 digits of your NetBank ID to help us identify you.
Go to your notifications in the CommBank app or check your NetBank inbox and enter the password.
Choose the accounts you’d like to share. If a joint account is enabled for data sharing, you’ll be able to select it, otherwise you’ll need to enable it first (see below).
Review the details and confirm you'd like to share. We’ll take you securely back to the accredited organisation you started on.
Find out how it works in CommBiz
Setting up data sharing delegates
You can choose who can share data with accredited organisations and providers.They'll be able to share without further approval and you'll be able to stop them from sharing any time.
Learn how to set up a data sharing delegate:
Individual customers (and sole traders)
Business customers using NetBank
Business customers using CommBiz
Enabling a joint account for data sharing
Joint accounts are already set up for data sharing and you won’t need approval from other account holders to share with accredited organisations and providers (unless you or any other account holder disabled your account for data sharing).
You can change your data sharing preferences or stop sharing at any time. If you choose to disable your account, you and all other account holders will need to approve and re-enable it for data sharing.
Go to Settings, Manage data sharing,Open Banking data sharingthenJoint account sharing preferences. Choose the joint account you want to share and enable sharing
We’ll send your other joint account holder a message asking them to approve or decline your request
If they approve, your joint account will be enabled and you can select it from the list of accounts eligible for data sharing
Who can share data and what accounts are available?
To be eligible for data sharing, individuals or sole traders must:
be at least 18 years old andregistered for NetBank
To be eligible for data sharing, businesses must:
have a delegate who's at least 18 years old andregistered for NetBank
If you’re having trouble data sharing, call 13 2221.
If you’re eligible, you can now share some of your customer details, account information and transaction history for these CommBank accounts:
You can viewdetailsor stop sharing any time by going toSettings,Manage data sharingthen Open Banking data sharing.
To request your data sharing records under the Consumer Data Right, call 13 2221.
Your privacy and security
Sharing with accredited organisations and providers
Organisations accredited by the Australian Competition and Consumer Commission can collect and use your data with your consent. You can also consent to share your CommBank data with providers who will collect it from an accredited organisation. Accredited organisations must adhere to high security standards. CommBank is an accredited organisation.
We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.
Protecting your privacy
Data that leaves CommBank is no longer managed by us. See the accredited organisation’s Consumer Data Right Policy for details on how they manage your data. To learn more about how we handle your data,see our Privacy Policy.
Data sharing capabilities on their way
These are the data sharing capabilities we're working on that will be available for you soon.
Data
Expected availability
CBA and CommBiz – ’Get Metrics’ version 4 – data latency within some authorisation metric fieldsA data latency issue is affecting some fields within the authorisation metric, which are shared with the ACCC as part of the ‘Get Metrics’ version 4 administration endpoint.
To be confirmed – update to be provided when available.
CBA – Data sharing delegate indication rulesCustomers will also be able to stop data sharing set up by their delegates on an ADR basis. Currently customers can only stop data sharing for delegates on an individual consent basis.
To be confirmed – update to be provided when available.
To enable data sharing: Go to Settings, Manage data sharing, Open Banking data sharing then Joint account sharing preferences.Choose the joint account you want to share and enable sharing.
To enable data sharing: Go to Settings, Manage data sharing, Open Banking data sharing then Joint account sharing preferences.Choose the joint account you want to share and enable sharing.
You can view the authorities you've given over your accounts at any time in NetBank by selecting Settings > Account authorities. You can also remove account access from your third party authorities at any time in NetBank.
Maintaining current identification details helps us play an important role in detecting, deterring and disrupting financial crime. You'll see us refer to this as our 'Know Your Customer' (KYC) requirements under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.
Your bank account numbers should be kept private as much as possible. But that doesn't mean they can never be shared. There are some legitimate situations in which someone will require your banking details.
Be cautious of emails, messages, or phone calls asking for your banking details, especially if you did not initiate the contact. Refuse to share your bank account number via unsecured communication channels. Avoid sending account details through regular emails, social media platforms, or unencrypted messaging services.
Banks only release bank statements to the account holder, and your spouse cannot view them without your consent. In the case of joint accounts, both account holders have equal rights to access the account information and joint bank account statements.
No one can check your bank statement without your permission. Unless you give out your account number, banks do not release information regarding your bank statement to unknown third parties without your consent.
Monitor your credit reports and bank account activity
Regularly reviewing your credit reports and bank statements can help you catch fraudulent activity sooner. You can request a credit report from each of the three credit bureaus each week, so make it a habit to check in on your credit a few times a year.
CommBank will never send you an SMS to verify your identity and will never ask you to provide your passwords, NetCodes or tokens. If you get an unexpected call from CommBank you can ask us to use CallerCheck to verify it's us.
The information is needed to conduct normal bank business. For example, your bank can send personal information to outside firms that help market or deliver your bank's products that you may not already use. The information protects against fraud or unauthorized transactions, or responds to a court order.
Is it safe to share bank statements for verification? Yes, it is safe to submit your bank statement for verification. However, check the legitimacy of the financial institution to avoid any bank statement fraud.
Two-factor authentication requires a unique code from your phone in addition to your password. This second layer of defence prevents unauthorised access to your accounts. Turn on two-factor authentication for all your sensitive accounts, such as email.
Opening a joint bank account is fairly straightforward. You can either select the “joint account” option on an application or add a co-applicant after filling in one person's details. Each co-owner must provide a government-issued ID and some banks may require proof of address.
For stronger security and privacy, both you and your recipient should choose a provider that uses end-to-end encryption . This means emails are encrypted before they ever leave your device and can only be decrypted by your recipient.
The BSB and account details are shown at the top of the screen. Tap the Details icon. Tap Share account details. Tap your preferred way to share the details, such as SMS or email.
Introduction: My name is Trent Wehner, I am a talented, brainy, zealous, light, funny, gleaming, attractive person who loves writing and wants to share my knowledge and understanding with you.
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