We offer FREE return labels on all eligible USA returns! See return policy below foreligibility requirements.
Important note: All Junobie, Ryan & Rose, The Binky Boxproducts + all Pacifiers and Teethers are FINAL SALE due to sanitaryreasons
RETURN POLICY:
We personally love all theproducts wedevelop for our own Little BaeBae brand and sell from other mamaowned brands and want you to love them too! Butif you're not satisfied with your purchase, you can return any approved item for a full refund or exchange it. We accept products in theoriginal packaging, unused and in resellable condition within 30 days of their arrival date.Any item deemed "used" will be ineligible for return. Once we receive and inspect your return--ifapprovedwe will then submit the refund back to your original paymentmethod.
**Toki Mats & FamoKids Mats: Returns are noteligible for free returns. Customermust pay return shipping for all playmats.
**For Tushbaby returns:If you send your TushBaby back without the original tags, we can’t accept your return for safety reasons.
Again please note: All Junobie, Ryan & Rose, The Binky Box + all Pacifiers and Teethers are FINAL SALE due to sanitaryreasons.
HAVE A RETURN OR EXCHANGE? Read return policy aboveforeligibilityrequirementsand then submit a returnrequest here:CLICK HERE
1. If you are eligible for a return, submit a return request by clicking the click here link above.*You'll need your LB order number & email on the order
2. Your request will then be approved or denied via email based on ourreturn policy.
3. If approved, you'll receive free return shipping label & shipping back instructions via email.
4. Once the returnisreceived at our warehouse, it will be inspected and accepted or denied. *Returns are only denied, if they go against our return policy and you decided to try and returnanyways.
5. If approved,refunds will be processed back to original payment method. *It can take up to 10 business days for refunds to show on your end depending on your bank.
LITTLE BAEBAE WARRANTY PROMISE FOR ALL PRODUCTS:
Here at Little BaeBae, westand behind ALL the different brands/products we sell and if your order arrives with a defect--we will happilydo a FREE warranty exchange! You just need to upload photos showing the defect within 5days from the arrival date andsubmit a claim at our return center (CLICK HERE) or email the pictures to info@littlebaebaestore.com. For extended warranties--see brandsindividualwarranties below.
EXTENDEDBRAND WARRANTIES:
Little BaeBae Branded Products Warranty - Six month warranty, which covers manufacturer defects. Ourwarranty does not cover normal wear and tear, misuse, or damages caused by the user.But we do stand behind our product 100% so if you have any issues or are not happy with it please contact us (info@littlebaebaestore.com) and we'll do what we can to make you a satisfied customer!
The Baby'sBrew Warranty -1 year factory warranty (this warranty is Non-Transferable). If issue can't be troubleshooted and resolved with our customer service--they will approve a warranty exchange and provide you with a FREE return label. Their team will then test the unit to determine if the item is defective and shipyou a new one if so.
Their warranty does not cover damage caused by accident, misuse, normal wear and tear, improper use, unauthorized maintenance ( ie: taking apart the device) neglect of proper cleaning maintenance, or failure to follow written instructions for use.If the unit is found defective--they will ship out new warmer to you next day.If no issue is found-- they requirea $5 re-shipping fee to ship the warmer back to youandsend recordings and/or images of the tested warmershowing that no issues were found.
IMPORTANT: They will not ship out the new items until they have tested the returned item. Also, theydon't cover warranty exchanges for purchases made outside of the united states.
TushbabyWarranty -1 year product warranty, which covers any manufacturer defects. All other productsinclude a 90-day warranty. Our warranty doesn’t cover normal wear and tear, misuse, or damages caused by the user.
Elkie & Co.Warranty - 90 days limited warranty on any bag that you
purchase. They take great pride in creating high quality products that are
functional as well as beautiful. Warranty includes hardware and/or
defects on item purchased. Proof of purchase is required for any
warranty claims, even if it is gifted. Warranty does not cover normal
wear/tear or stains due to proper or improper use. It also does not
include accidents. Warranty is also not valid on products won through
promotional giveaways. Please contact us for any warranty requests.
Nanobèbè Warranty -Once an item is removed from the packaging, the item must be handled through the manufacturer, according to federal law. Maintain your receipt and contact the manufacturer directly for warranty issues.
Famokids Warranty -One-Year Limited Warranty to Famokids play mats. If you believe you received a defective play mat, please email info@littlebaebaestore.com to request warranty replacement. Warranty requests are handled on an individual basis. We reserve the right to refuse warranty service to any customer who does not follow recommended product use and care or does not adhere to our warranty policy. Theydo not offer warranty forall international orders. It will be final sale.
GIFTS:
If youreceived a gift purchased from Little BaeBae--you're able to return approved items (see return policies below) for STORE CREDIT. Once the returned item is received, inspected and approved, a gift creditwill be emailed to you.
Little BaeBae has the right to deny any returns that do not follow the approved criteria. If you have any questions or concerns email us atinfo@littlebaebaestore.com
