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Value for money
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Based on 36 travel insurance reviews as rated by the Mozo community.
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Recent QBE travel insurance customer reviews
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QBE Travel Insurance
Above average insurance for the average family.
Easy to organise. Straightforward language.
Amanda,Northern Territory,reviewed over 8 years ago
QBE Home Cover - Contents
QBE
I don't have any problems with my insurer.
Christine,Western Australia,reviewed over 8 years ago
QBE Travel Insurance
Very poor customer service - never again
I'm glad I didn't need to claim because I had to hassle several times before leaving just to get the insurance certificate. I had already paid of course so couldn't get out, but I was left unimpressed and hoping I didn't need to make a claim.
Value for money
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Peter,Australian Capital Territory,reviewed over 8 years ago
QBE Travel Insurance
Easy to deal with.
I did have a medical claim. The matter was completely resolved to my satisfaction.
David,Queensland,reviewed over 8 years ago
QBE Travel Insurance
Competitive pricing and discounts
The best. So fast, so simple and so much stress free!
Bryce,New South Wales,reviewed over 8 years ago
QBE Travel Insurance
Good service, constant contact
I found their service when I contacted them about a change in flightsExcellent.
Joanne,Queensland,reviewed almost 9 years ago
QBE Travel Insurance
Low premiums, great benefits, easy to access
Easy to access benefits.Cheap premiums for maximum cover.The best range of benefits I found on the market for travellers.Reminder email sent when your cover is due to expire in case you need to extend or renew.Easy to obtain a quote.Easy to apply.
Mindy,Victoria,reviewed almost 9 years ago
QBE Travel Insurance
Affordable premiums & easy online application
I have used Nomads for many years and it has been so quick and easy to apply. Affordable premiums.
Jillian,New South Wales,reviewed about 9 years ago
QBE Travel Insurance
Peace of mind when travelling
Thankfully I've never had to make a claim while overseas but I did have to make one while travelling in Australia as my hire car was involved in a carpark bingle, causing panel damage. The claims process was very smooth and, although initially out of pocket for the compulsory excess claims, I was quickly reimbursed once the claim had gone through. The claim was completed online and was processed promptly and efficiently. The staff I spoke to were friendly and knowledgeable. One small negative is that I have an existing medical condition that I need to declare when I travel overseas. I have no issues with doing this however as a frequent traveller, it would be beneficial if I was not required to do this for each trip. Other than this, I am very happy with the customer service provided at QBE.
Deanne,Western Australia,reviewed over 9 years ago
QBE Travel Insurance
Fast and efficient customer care
Great no hassle service with prompt responses to querying regarding my claim. I photographed the damage to my suitcase then simply purchased and replaced my badly damaged suitcase with a new one, purchased in Paris of course. Provided the receipts along with my claim on my return home and had a cheque within a couple of weeks. Great service!
Judi,South Australia,reviewed over 9 years ago
QBE Travel Insurance
Very easy to set up, competitive premium
Very easy to organise online, I was confident they would stand by their promises should the need arise after a friend was able to receive insurance payout following an illness while on holiday.
Carolyn,Western Australia,reviewed over 9 years ago
QBE Travel Insurance
Drama
DRAMA to make a small claim for a very small injury& still on going
Julie,Western Australia,reviewed over 9 years ago
QBE Travel Insurance
Woeful
I bought Travel Insurance for my parents when I booked a trip for them to Melbourne. They had to claim against it and deliberately gave them the run around with increasingly difficult and additional requirements for documentation beyond what was originally requested. I firmly believe that they were hoping that they would give up. I will never buy another QBE insurance product ever again nor recommend them to anyone!
Elisha,New South Wales,reviewed over 9 years ago
QBE Travel Insurance
Just what we wanted
Recommended by a travel agent we trust / competitive rate / easy paperwork / quick / adequate cover / just what we wanted.
Paul,New South Wales,reviewed over 9 years ago
QBE Travel Insurance
Reliable and good customer service
I was supposed to be volunteering in South Africa, when a month out I injured my foot badly enough that my doctor told me I couldn't go because of safety concerns and ongoing medical needs. QBE stepped in and refunded everything from my trip, including my flights, accommodation, and program fees.
Rebecca,Queensland,reviewed over 9 years ago
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