Opinion: Lowering credit card late fees was long overdue | CNN (2024)

Opinion: Lowering credit card late fees was long overdue | CNN (1)

The CFPB announced thatit will close a loophole that costs Americans more than $14 billion per year in late fees on their credit cards.

Editor’s Note: Ed Mierzwinskiis senior director, federal consumerprograms, US PIRG, a non-profit consumer group.The views expressed in this commentary are his. View moreopinionat CNN.

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Cookie Monstermay be upset about “shrinkflation”— companies’ practice of reducing the amount or size of a product, like cookies, for instance, without also reducing the price — but the voracious Muppet should be thrilled abouta new federal rulethat will ensure that tens of millions of Americans have more money (that they could, conceivably, buy baked goods with).

The Consumer Financial Protection Bureau (CFPB)announced Tuesdaythatit will close a loophole that costs Americans more than $14 billion per year in late fees on their credit cards.

My consumer group, the US Public Interest Research Group (US PIRG), was involved in the creation of theCredit Card Accountability Responsibility and Disclosure Act of 2009(CARD Act), and nearly15 years agoI was in the White House Rose Garden as then-President Barack Obama signed it into law. Congress designed the bill to protect consumers from banks’ and other credit card issuers’ predatory practices.

One key part of the legislation intended to only allow banks to charge late fees to recoup associated costs. However, when the FederalReserve Board, which, at the time, was responsible forcredit card regulation, created an ancillary rule in 2010, italsoincluded an “immunity provision” that allowed credit card companies to charge up to $25-$35 without having to justify it. Those amounts have risen to $30-$41 to accountfor inflation,even as digital efficiencies have lowered banks’ costs.

TheCARD Actrulerequires that such fees be “reasonable and proportional” to the costs of handling late payments.It’s fair for banks to cover their costs when late fees cause them extra work. However, the CFPBfound that many issuers hiked their late fees in lockstep each year without evidence of increased costs. Now, the CFPB estimatesthat the largest credit card companies are generating income from late fees that are approximatelyfive times the processing costs.

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It’s not fair for companies to take advantage of consumers who have no options to fight back.In our increasingly cashless modern lives, credit cards are necessary. Sometimes people know their payments are late,but sometimes, given the variable reliability ofUS mail and various banking apps and websites, the payments of even those with the best intentions can trigger an automatic late fee. Then, unlike with “junk fees” added onto hotel bills or concert tickets, consumers can’t stop the transaction or choose another bank at that moment to avoid the fee.

Thankfully, this new rule builds on the CFPB’s nearly 13 years ofgetting results for consumers.It could save Americans $10 billion total a year. The average late penalty is currently about $32. However, the new rule sets a maximum fee of$8 and ends the automatic inflation adjustments to that amount for card issuers with 1 million or more open accounts.

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This improved rule still has one main loophole: Larger card issuers that can prove they incur higher collection costs will be able to charge more than $8 to cover those costs. So what’s keeping credit card companies from violating the spirit of the rule?The CFPB saysthe rule is designed for credit card issuers to benefit more from on-time payment, rather than relying on late fees.

The new rule wasn’t even out half a day before theUS Chamber of Commerce announcedit would sue the CFPB. But the CFPB has built its reputation by representing consumers against powerful business special interests.

Credit card companies have been caught with their hands in the cookie jar. Now, the CFPB is making sure they get their just desserts — and American consumers from Main Street to Sesame Street won’t have to fork over unfair late fees.

Opinion: Lowering credit card late fees was long overdue | CNN (2024)

FAQs

Did Biden reduce credit card late fees? ›

President Joe Biden on Tuesday touted his administration's latest effort to slash credit card late fees in a move that's estimated to collectively save families $10 billion every year. The Consumer Financial Protection Bureau finalized a rule Tuesday that will cut the typical credit card late fee to $8 from $32.

Is credit card late fees being cracked down? ›

CFPB Bans Excessive Credit Card Late Fees, Lowers Typical Fee from $32 to $8. WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) finalized a rule today to cut excessive credit card late fees by closing a loophole exploited by large card issuers.

Will credit card companies forgive late fees? ›

The stronger your on-time payment history is, the more likely your credit card company will waive the late fee. Lenders will be less flexible with cardholders with a history of missing monthly payments. Credit card companies won't make a habit of waiving late fees, and you shouldn't expect them to do so more than once.

How to ask a credit card company to forgive a late payment? ›

A goodwill letter is a formal letter to a creditor or lender, such as a bank or credit card company, to request forgiveness for a late payment or other negative item on your credit report. In the letter, you typically: Explain the circ*mstances that led to the late payment or issue.

What is a typical late fee for a late invoice? ›

Late fees usually range from 1% to 2% monthly interest rate, so staying near that range is the most reasonable approach.

Are credit card late fees being reduced? ›

On March 5, 2024, the Consumer Financial Protection Bureau (Bureau) announced the final rule governing late fees for consumer credit card payments, likely cutting the average fee from $32 to just $8.

What is the CFPB decision on late fees? ›

On March 5, 2024, the Consumer Financial Protection Bureau (“CFPB”) issued its final credit card late fee rule (the “Final Rule”), which, amongst other things, significantly reduces the late fee safe harbor cap for issuers other than “smaller card issuers” from the currently permitted $30 (and $41 for repeat violations ...

Can you ask a credit card company to remove a late fee? ›

Unfortunately, an actual late payment is nearly impossible to remove from your credit report even if you were able to convince your card issuer to waive any fees you may have been charged.

What is the new law for credit card fees? ›

Under the new regulations, credit card issuers, including Bank of America, Capital One, Citibank and JPMorgan Chase, cannot charge more than $8 for a late payment unless they can explicitly point to data showing they must impose higher fees to make up for losses.

How to get a late fee waived? ›

Contact Your Credit Card Issuer

There are many scenarios where the late payment is understandable, and your credit card issuer may be willing to work with you. Apologize for the late fee, and explain why it happened. Make sure to highlight your history as a good customer and ask if they'll be willing to waive the fee.

What is the #1 reason that people give for paying their credit card bill late? ›

Question of the Day: What is #1 reason that people give for paying their credit card bill late? Answer: They forgot! Questions: Why do you think that so many people forget to pay their credit card bill?

How to write a letter to waive late fee? ›

I truly believe that it doesn't reflect my creditworthiness and commitment to repaying my debts. It would help me immensely if you could give me a second chance and make a goodwill adjustment to remove the late [payment/payments] on [date/dates]. Thank you for your consideration, and I hope you'll approve my request.

What is a 609 letter to remove late payments? ›

Section 609 gives consumers the right to request information related to debts listed on their credit reports. Examples of information that you may want to dispute include: Accounts opened due to identity theft. Late payments that were paid on time.

Do goodwill deletion letters work? ›

But you can lessen the blow of a missed payment by writing a goodwill adjustment letter. There are no guarantees that your lender will be willing to change the way it reports your credit activity, but writing a late payment removal letter is well worth your time.

Will credit card companies remove old late payments? ›

Late payments can't be removed from a credit report unless they were reported in error. So if a late payment is correctly reported, no one can remove it from a credit report.

Will a credit card company remove a late fee? ›

If you pay late, credit card issuers may be willing to waive the late fee and reverse the penalty interest as a courtesy if you call in and request it.

What law reduces credit card late fees to $25? ›

But in 2010, the Federal Reserve Board of Governors voted to include a provision in the CARD Act that allowed banks to charge no more than $25 for the first late payment and $35 for subsequent late payments, with both of those figures being adjusted for inflation each year.

What is the CFPB proposed rule for credit card late fees? ›

It will help consumers keep more of their money, and hold credit card companies to the original intent of the CARD Act. The rule requires large card companies to either charge a maximum late fee of $8, or justify a higher amount by demonstrating that they need to charge more to cover their actual collection costs.

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