Online banking | Enroll and log in | U.S. Bank (2024)

Online banking | Enroll and log in | U.S. Bank (1)

Bank at home or on the go with online banking.

Easy, convenient and secure. Take control of your money with the U.S.Bank Mobile App and online banking.

Get the app Sign up for online banking

Online banking makes it easy to manage your accounts.

Get the big picture.

View your spending patterns of all your internal and external accounts and set attainable goals.

More about linking external accounts

Go paperless.

Access your monthly statements, tax documents, letters and notices online or in the app.

More about paperless documents

Manage your cards.

Stay in command of your credit and debit cards with simple, do-it-yourself controls.

More about card controls

Stay in the know.

Get text or email notifications for the account activity that’s most important to you.

More about custom notifications

Keep tabs on your credit score.

Get your credit report, view your score1and learn tips on building great credit - free, anytime.

More about your free credit score

Save and spend smarter.

Get insights and offers based on your personal savings and spending habits.

More about personalized insights

Move money conveniently with online banking.

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Send, receive and request money.

Take the hassle out of sending,2 receiving and requesting3 money with all those you trust.4

Learn about Zelle®

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Meet Paze℠– a new way to pay.

There’s no need to memorize passwords or enter card information.

Learn about Paze

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Deposit checks through the mobile app.

Take a photo with your Smart Phone and upload it through the mobile app.

Learn about mobile check deposit

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Master monthly bills.

View, track and pay all your bills in one secure place with one password using the top-ranked U.S. Bank bill pay.

Learn about bill pay

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Transfer funds instantly.

Move your money between your U.S.Bank accounts or between your U.S.Bank accounts and the accounts you hold at other banks5

Learn about transferring funds

Secure online banking is our #1 priority.

Security center

Boost the security of your accounts in minutes by easily enabling security features.

Learn about the security center

Data privacy

Share your financial information only with those you choose.

Learn about account aggregation

Always-on security alerts

There’s no need to sign up to be notified about certain activities.7

Learn about account notifications and alerts

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Take online banking for a test drive.

Try our tutorials to get more familiar with online and mobile banking. Get hands-on experience with simulators. No account is required.

Step-by-step tutorials Interactive simulators

Grow your knowledge of online banking.

Visit Financial IQ to take advantage of resources designed to help you grow your financial and online banking savviness.

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Keep your money safe.

Learn how online and mobile banking keeps your money and information safe.

Learn more

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Automate your finances.

Get an in-depth understanding of three digital financial tools.

Learn more

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A new parent app?

Learn the many ways our app can help all parents.

Learn more

Frequently asked questions

It’s the act of conducting a wide range of financial transactions via the internet through your financial institution’s website. Rather than visiting a branch or ATM, online banking lets you manage your accounts through the internet.

It’s the act of conducting a wide range of financial transactions through a mobile app. Mobile apps are software that is built by financial institutions and offered to their customers. They are accessed through internet-enabled mobile devices (smart phones and tablets).

Both online and mobile banking allow bank customers to conduct a wide range of financial transactions without having to go to their bank or ATM. The major difference between the two is how the customer uses them.

Online banking: A user can conduct transactions via a desktop, tablet or smart phone as long as they have an internet connection.

Mobile banking: A user must download an app, which is software created by their financial institution. The app can only be accessed through a smart phone or tablet that is internet enabled. The U.S. Bank Mobile App offers all the features of online banking, plus additional ones.

You’ll need to complete a short one-time enrollment process.

For personal accounts: Gather your U.S. Bank card or account number and PIN along with your Social Security number. If you don’t have a PIN or need a new one, please contact 24-Hour Banking at  800-USBANKS (872-2657).

For business accounts: You’ll need an ATM or debit card. You can apply for these at a branch. Use your PIN to log in to mobile or online banking. Next, create a unique username and password to log in securely in the future. Then, just follow the instructions on the enrollment page.

Most account information is updated in real time as transactions are processed throughout the day. Mobile and online banking offers you the most current balance and transaction information available.

Yes. Your U.S. Bank checking, savings, money market and U.S.Bancorp Investments brokerage accounts are eligible to send and receive external transfers both through online banking and the mobile app.5

Learn more about transferring money

Via online banking: Use thelogin assistance tool. You’ll also find links to help with username and password retrieval in the Log In section at usbank.com.

Via the mobile app: TapLogin helpon the login screen.

Via online banking: SelectMy ProfileunderCustomer Servicein the main menu at usbank.com, then look forPasswordin theLogin Preferencessection.

Via the mobile app: Open the main menu and tap your name at the top of the list. This will bring you to theMy profilescreen, where you can change your username, password or security questions.

Via online banking: Log in to usbank.com and selectMy AlertsunderCustomer Servicein the main menu. Open theAccount Alertstab and chooseAdd alertsat the right side of the page. Then select the account alerts that will best help you manage your accounts.

Via the mobile app: Log in to the app and open the main menu. TapNotifications and then selectAccountsto begin choosing the alerts you want.

Learn more about account alerts

You can select from a wide variety of alerts to stay informed of account activity that is important to you, Some common ones by account type include:

For checking and savings accounts:

  • Negative balances
  • Balances that fall below a dollar amount you choose
  • Deposits or withdrawals that exceed a specified dollar amount
  • Overdrafts and overdraft protection transfers (checking only)
  • Availability of new statements and other online documents

For credit cards:

  • Balances and transactions that exceed a dollar amount you choose
  • Available credit that falls below a specified dollar amount
  • Payments and credits posted to your account
  • Payments due or overdue
  • AutoPay payments scheduled or processed
  • Transactions with higher fraud risk, such as ATM cash withdrawals, international transactions, gas station purchases, and purchases made without a card present
  • Declined transactions

For ATM/debit cards:

  • ATM cash withdrawals
  • Transactions that exceed a dollar amount you choose
  • International transactions
  • Gas station purchases
  • Purchases made without a card present
  • Declined transactions

The most important thing you can do is keep your login credentials confidential. Logging out of your account when you are finished using digital services is also important. It is also important to never send money to those you do not know and trust. Visit Financial IQ to see a large selection of articles and videos related to protecting yourself again fraud.

Visit Financial IQ

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Footnote

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Disclosures

  1. Free credit score access, Alerts and Score Simulator through TransUnion’s CreditView Dashboard are available to U.S.Bank online and mobile banking customers only. Alerts require a TransUnion database match. It is possible that some enrolled members may not qualify for alert functionality. The free VantageScore® credit score from TransUnion® is for educational purposes only and is not used by U.S.Bank to make credit decisions.

  2. Must have a bank account in the U.S. to use Zelle®. Terms and conditions apply.

  3. Payment requests to persons not already enrolled with Zelle® must be sent to an email address.

  4. To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience.

  5. Eligibility requirements and restrictions apply. Please see the Digital Services Agreementfor more information.

  6. Zero fraud liability – U.S. Bank provides zero fraud liability for unauthorized transactions. Cardholder must notify U.S. Bank promptly of any unauthorized use. Certain conditions and limitations may apply. See the Electronic Fund Transferssection inYour Deposit Account Agreement(PDF)for details.

  7. For text alerts, standard messaging charges apply through your mobile carrier and message frequency depends on account settings. Please be advised that these alerts may not be sent immediately.

Start of disclosure content

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Paze and the Paze related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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Deposit products are offered by U.S. Bank National Association. Member FDIC.

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Online banking | Enroll and log in | U.S. Bank (2024)

FAQs

Why isn't it letting me log into my online banking? ›

Make sure you have cleared temporary internet files and cookies and your browser has extensions and add-ons disabled. If needed, also try restarting your device and router, and try a wired connection.

Why won't US Bank let me log in? ›

Use login assistance to reset your password or security questions and answers. If you've tried login assistance already and have been locked out, you can try again later or contact customer service at 877-202-0043.

Why isn't my US bank app working? ›

Clear the cache and cookies on your mobile device. Close the app, then reopen it. Check your device to see if the app has a pending update. Uninstall, then reinstall it from your app store.

What is my personal ID for US Bank? ›

To find your username:

Select Get login help below the Log In button. Select I don't know my username listed under Username/Personal ID. Choose your Phone or Email to verify your account and select Continue. Verify the last 4 digits of your Social Security number, then select Continue.

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