Negotiating a Debt Collection Settlement - dummies (2024)

A debt collector may agree to let you pay less than the total amount you owe on a debt. Although settling a debt shows up as negative information in your credit report, negotiating a settlement indicates that you took responsibility for paying as much as you could on the debt. Your credit report will show that the settled debt is not outstanding anymore.

Here's how to approach negotiation on debt settlement with a debt collector:

  • Determine what you can afford to pay. Review your budget. Do not offer more than you can afford. When you know how much you can afford, begin your negotiations by offering less.

    When you negotiate with a debt collector do not provide bank account numbers, your place of employment, or references.

  • Ask the debt collector to remove all negative information from your credit records related to the settled debt that has been added to your records since the debt was turned over to him. (The debt collector cannot remove any negative information about your debt that was added to your credit files when the debt was still with the creditor.) Then check your credit histories to make sure that the negative information has been removed.

  • Put the deal in writing. Get the details of the agreement in writing before you give the collector any money. It's also a good idea to hire a consumer law attorney to review the agreement. At a minimum, your agreement should clearly state:

    • How much you have agreed to pay.

    • Whether you will pay the settlement amount in a lump sum or over time.

    • When the lump sum or payments are due.

    • How you will make the payment(s), such as via an electronic bank transfer or with a cashier's check. Avoid giving a debt collector a personal check.

    • That the debt collector agrees to report to the credit bureaus that your debt has been "paid in full" as soon as the settlement amount is received.

    • Any concessions that the debt collector has agreed to make.

    • Conditions that breach the agreement and the consequences of the breach.

    • Do not sign the agreement until it reflects everything you agreed to and unless you understand everything in it. After you sign the agreement, make a copy for yourself and file it in a safe place.

      If the debt collector won't put your agreement in writing, prepare an agreement yourself; sign it; and send it to the debt collector via certified mail, return receipt requested.

    When you encounter a debt collector who refuses to negotiate, contact the creditor who turned your debt over to the debt collector. Find out if the creditor may be willing to work out an agreeable compromise.

If you don't feel confident negotiating a debt settlement agreement, hire a consumer law attorney to do it for you, especially if the debt you owe is substantial. The mention of bankruptcy may motivate a debt collector to settle your unsecured debt for less than what you owe.

In the end, debt settlement may cause you to owe more in federal income taxes because the amount that you don't pay is reported to the IRS as income. However, depending on the state of your finances when you settle the debt, the IRS may decide that you are insolvent so you won't owe any federal taxes.

About This Article

This article is from the book:

  • Managing Debt For Dummies ,

About the book authors:

John Ventura: John is a best-selling author and a nationally boardcertified bankruptcy attorney. He is also an adjunct professor at the University of Houston Law School and the director of the Texas Consumer Complaint Center at the Law School.
As a young boy, John dreamed of becoming a Catholic priest so he could help everyday people, and he spent his high school years in a Catholic seminary. After graduating, however, John decided to achieve his dream by combining journalism with the law. Therefore, he earned an undergraduate degree in journalism and a law degree from the University of Houston Law School. Later, he and a partner established a law firm in Texas, building it into one of the most successful consumer bankruptcy firms in the state. He subsequently began a successful consumer law firm in South Texas.
Today, as Director of the Texas Consumer Complaint Center, he supervises law students as they help consumers with their legal problems. He is also a regular speaker at law conferences around the country and serves on the Bankruptcy Council for the Texas Bar Association.
John is the author of 13 books on consumer and small business legal matters, including Law For Dummies, 2nd edition; The Everyday Law Kit For Dummies; Divorce For Dummies, 2nd edition; and Good Advice for a Bad Economy (Berkeley Books). John has been interviewed about consumer money matters by numerous national media including CNN, NBC, NPR, Bloomberg Television & Radio, The Wall Street Journal, USA Today, Newsweek, Kiplinger’s Personal Finance, Money, Inc. Martha Stewart’s Living, Bottomline, Entrepreneur, Bankrate.com, CBSMarketWatch.com, and MSNMoney.com. In addition, his comments and advice have appeared in major newspapers around the country, and he has been a frequent guest on local radio programs.

Mary Reed: Mary Reed is a personal finance writer who has coauthored or ghostwritten numerous books on topics related to consumer money matters and legal rights. The books she has coauthored with John Ventura include The Everyday Law Kit for Dummies, Divorce For Dummies, and Good Advice for a Bad Economy (Berkeley Books). Mary has also written for the magazines Good Housekeeping, Home Office Computing, and Small Business Computing, and she has ghostwritten numerous articles that have appeared in national and local publications.
Mary is also the owner of Mary Reed Public Relations (MR•PR), an Austin, Texas-based firm that provides public relations services to a wide variety of clients, including authors, publishers, attorneys, financial planners, healthcare professionals, retailers, hotels, restaurants, and nonprofits.
Prior to starting her public relations business and writing career 20 years ago, she was vice president of marketing for a national market research firm, marketing director for a women’s healthcare organization, and public relations manager for Texas Monthly, a national award-winning magazine. She received her MBA from Boston University and her BA from Trinity University in Washington, DC.
In her free time, Mary serves on the board of a community development corporation in her neighborhood. She also enjoys long morning bike rides, road trips with her husband, gardening, working her way through the stack of books by her bed, taking care of her six cats, and spending time with her family and many friends.

This article can be found in the category:

  • Debt ,
Negotiating a Debt Collection Settlement  - dummies (2024)

FAQs

What to say when negotiating a debt settlement? ›

Tell the Truth and Keep a Consistent Story

Make a list of the reasons you've fallen behind in payments. Debt often results from hardships such as job loss, divorce, medical bills. Put them down on paper to use as a reference when you're negotiating a debt settlement with a creditor.

What is a reasonable offer to settle a debt? ›

Some of these factors include the time since your last payment, the total amount owed, whether your account is with the original creditor or a collections agency, and how much you can afford to pay. Typically, you should offer 60% or less of your debt amount to kick off negotiations.

What percentage should I offer to settle debt with a collection agency? ›

What Percentage Should You Offer to Settle Debt? Consider starting debt settlement negotiations by offering to pay a lump sum of 25% or 30% of your outstanding balance in exchange for debt forgiveness. However, expect the creditor to counter with a request for a greater amount.

What is a decent offer to a collection company to settle for less? ›

Offer a Lump-Sum Settlement

Some want 75%–80% of what you owe. Others will take 50%, while others might settle for one-third or less. If you can afford it, proposing a lump-sum settlement is generally the best option—and the one most collectors will readily agree to.

How do you negotiate a successful settlement? ›

Identify, gather and produce the most important information early. Settlement negotiations are most effective at the proverbial sweet spot, when each side has the information it believes it needs to make a judgment about settlement but before discovery expenses allow the sunk costs mentality to take hold.

What is the 11 word phrase to stop debt collectors? ›

If you are struggling with debt and debt collectors, Farmer & Morris Law, PLLC can help. As soon as you use the 11-word phrase “please cease and desist all calls and contact with me immediately” to stop the harassment, call us for a free consultation about what you can do to resolve your debt problems for good.

Can I negotiate debt settlement yourself? ›

You can hire a debt settlement company who will negotiate with your creditor for a fee, or you can cut out the middleman and do it yourself. Debt settlement is commonly used when the borrower can no longer afford the high interest on credit card debt, coupled with the amount owed.

What are the cons of debt settlement? ›

Disadvantages of Debt Settlement
  • Debt Settlement Fees. Many debt settlement providers charge high fees, sometimes $500-$3,000, or more. ...
  • Debt Settlement Impact on Credit Score. ...
  • Holding Funds. ...
  • Debt Settlement Tax Implications. ...
  • Creditors Could Refuse to Negotiate Your Debt. ...
  • You May End Up with More Debt Than You Started.

Can I write to creditors and offer accept 50% settlement? ›

Not all creditors will be willing to accept reduced settlement offers. They're more likely to agree this if it would otherwise take you a long time to repay them. Firstly you need to work out how much to offer your creditors and then send your offer to them in writing.

How to get debt collectors to settle for less? ›

6 Steps for Negotiating With Debt Collection Agencies
  1. Learn About the Debt. By law, collection agencies must provide evidence that the debt is your. ...
  2. Understand What You Can Afford To Offer. ...
  3. Speak to the Debt Collector. ...
  4. Make Sure All Agreements Are in Writing. ...
  5. Make Your Payments. ...
  6. Negotiate Improvement to Your Credit Reports.
Aug 10, 2023

What will most debt collectors settle for? ›

The American Fair Credit Counsel reports the average settlement amount is 48% of the balance. Again, start low, knowing the debt collector will start high. With the evidence of your budget at your elbow, be prepared to describe the reasons you're unable to be squeezed for anything close the full amount.

Is it smart to settle with a debt collector? ›

Is it better to settle debt or pay in full? Paying debt in full is almost always the better option when possible. Research debt payment strategies — debt consolidation could be a good option — and consider getting financial counseling.

Is it bad to settle a debt with a collection agency? ›

Debt settlement can eliminate outstanding obligations, but it can negatively impact your credit score. Stronger credit scores may be more significantly impacted by a debt settlement. The best type of debt to settle is a single large obligation that is one to three years past due.

How do you negotiate with collection agencies and win? ›

If you're thinking about negotiating a settlement or repayment agreement with a debt collector, consider the following three steps:
  1. Confirm that you owe the debt. ...
  2. Calculate a realistic repayment plan. ...
  3. 3. Make a repayment proposal to the debt collector.
Aug 2, 2023

Can I negotiate with a debt collector after being served? ›

Yes, you can settle a debt after being served with a lawsuit by a creditor.

What is a reasonable full and final settlement offer? ›

If you come into a lump sum and are interested in using that money to make a debt settlement offer, you will first have to work out how much money to offer. Ultimately, a 'reasonable' amount to offer as a full and final settlement is whatever your creditors are willing to accept.

What should a debt settlement letter say? ›

Your debt settlement proposal letter must be formal and clearly state your intentions, as well as what you expect from your creditors. You should also include all the key information your creditor will need to locate your account on their system, which includes: Your full name used on the account. Your full address.

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