Nationwide Home Insurance Review 2024: Is It Right for You? - NerdWallet (2024)

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Nationwide Home Insurance Review 2024: Is It Right for You? - NerdWallet (1)

Nationwide

4.5

NerdWallet rating

For shoppers seeking a broad range of coverage options, Nationwide may fit the bill.

Coverage options

About average

Discounts

Great set of discounts

NAIC complaints

Close to expected

Nationwide Home Insurance Review 2024: Is It Right for You? - NerdWallet (2)

Nationwide

4.5

NerdWallet rating

For shoppers seeking a broad range of coverage options, Nationwide may fit the bill.

About Nationwide home insurance

4.5

NerdWallet rating

Nationwide homeowners insurance earned 4.5 out of 5 stars for overall performance. One of the 10 largest U.S. home insurers, Nationwide stands out for including coverage in its homeowners policies that would cost you extra elsewhere. Nationwide home insurance is available in most states and offers plenty of opportunities for discounts.

» MORE: The best homeowners insurance companies

Nationwide Home Insurance Review 2024: Is It Right for You? - NerdWallet (3)

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How we rate homeowners insurance companies

Our star ratings are based on consumer complaint data from the National Association of Insurance Commissioners; financial strength grades from AM Best; coverage and discounts available; and the overall consumer experience. See our criteria for evaluating home insurance companies.

Why you can trust NerdWallet

Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy in order to help you choose the financial products that work best for you. Here is a list of our partners, and here’s how we make money.

Where Nationwide stands out

Ways to save. Nationwide offers so many potential discounts that homeowners will likely qualify for at least one.

Number of coverage options. There are many ways to customize your policy with Nationwide, whether you’re looking for just the basics or a more comprehensive package.

Where Nationwide falls short

High rates. Nationwide’s average annual premium is higher than the national average, according to NerdWallet’s rate analysis.

Not available in Alaska, Hawaii, Louisiana or Oklahoma. Homeowners in these states will need to look for other insurers.

State availability

Nationwide sells homeowners insurance in Washington, D.C., and every state except Alaska, Hawaii, Louisiana and Oklahoma.

Availability may change at any time. Coverage may not be available to all homeowners in a given state.

Nationwide home insurance coverage

You can customize your homeowners policy with numerous add-ons, but below are the types of coverage that generally come standard:

Type of coverage

What it does

Dwelling

Pays to repair or rebuild the structure of your home.

Other structures

Covers damage to unattached structures such as sheds or fences.

Personal property

Pays to repair or replace personal belongings such as furniture or clothing.

Loss of use

Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.

Personal liability

Covers legal expenses and damages if you're responsible for injuries to other people or their property.

Medical payments

Covers injuries to guests in your home, regardless of fault.

For more details, see What Does Homeowners Insurance Cover?

A Nationwide homeowners policy includes the standard coverage you’d expect as well as insurance that other companies often charge extra for. For instance, you may be able to get ordinance or law coverage for no additional cost; this pays to bring your house up to building codes during rebuilding or repairs after a claim, up to your policy limits.

A Nationwide home insurance policy also covers losses up to $500 due to unauthorized credit or debit transactions, forged checks or counterfeit money. You can upgrade to $10,000 worth of coverage.

Depending on where you live and which policy you have, you may be able to add the following features:

Extended replacement cost coverage, which pays out above your dwelling coverage limit in case it costs more than expected to rebuild your home after a covered disaster.

Brand New Belongings, which pays enough to restore damaged belongings or replace them with new items. (A default homeowners policy covers older items for only their depreciated value.)

Better Roof Replacement, which pays to rebuild your roof with stronger materials if it’s damaged for a covered reason.

Identity theft coverage to monitor your personal data and help with resolution if your identity is stolen.

Additional valuables coverage for jewelry, art and other high-value belongings.

Water backup coverage for damage due to an overflowing sump pump or a backed-up drain.

Personal injury coverage, which covers lawsuits for issues like slander, libel and other personal offenses.

Service line coverage, which pays for damage, excavation costs, additional living costs and other expenses that arise from needing to repair or replace underground service lines like piping and wiring.

Other optional coverage types may be available.

» MORE: 9 ways to cut the cost of homeowners insurance

Nationwide home insurance rates

The average cost of Nationwide home insurance is $2,180 per year, according to a NerdWallet rate analysis. That's more expensive than the national average of $1,820 per year. It's also above the average rates of some of Nationwide's large national competitors.

Company

Average annual rate

State Farm

$1,500.

Allstate

$1,660.

Nationwide

$2,180.

Farmers

$2,190.

USAA*

$1,775.

*USAA homeowners insurance is available only to active-duty military members, veterans and their families.

The sample rates above are for 40-year-old homeowners with good credit, a $1,000 deductible, $300,000 in dwelling coverage and $300,000 in liability insurance. Your rates will be different.

» MORE: What is the average cost of homeowners insurance?

Discounts

Nationwide offers a variety of ways to save on your homeowners insurance depending on where you live, including discounts for:

  • Bundling homeowners and auto insurance with Nationwide.

  • Purchasing your home within the past 12 months.

  • Remaining claims-free.

  • Having a newer roof made out of qualifying materials.

  • Installing smoke detectors, fire alarms, burglar alarms or other protective devices.

  • Having been continuously insured by another carrier.

  • Living in a gated community.

  • Having select smart-home technology.

Homeowners may also receive a renovation credit for updating plumbing, heating, cooling or electrical systems.

Nationwide Home Insurance Review 2024: Is It Right for You? - NerdWallet (4)

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Consumer complaints

Nationwide had close to the expected number of complaints to state regulators relative to its size for home insurance, according to three years’ worth of data from the National Association of Insurance Commissioners.

Consumer experience

Website: It’s easy to manage your homeowners policy on the Nationwide website, where you can pay bills, file and track claims, set up automatic payments and enroll in paperless billing. The site’s learning center features articles on a variety of home insurance topics.

App: On Nationwide’s mobile app, available for iOS and Android, you can view policy documents, file and track a claim, pay bills and enroll in autopay.

Claims: You can file a Nationwide home insurance claim online, on the Nationwide mobile app or by calling 800-421-3535. Nationwide will assign an adjuster who will help you through the process from there. For advice, see how to file a home insurance claim.

Customer service: You can reach out to your local agent or call 877-669-6877 for help. Customer service staff is available weekdays between 8 a.m. and 9 p.m. and weekends between 9 a.m. and 7 p.m. ET. After hours, you can get proof of insurance and pay your bill over the phone. You can also schedule a callback. Plus, there's a chatbot on the Nationwide site that can answer basic questions.

Nationwide vs. competitors

Nationwide vs. Allstate home insurance

The biggest difference between Nationwide and Allstate home insurance is the average cost. Allstate’s policies cost less than the national average, while Nationwide’s cost more, according to NerdWallet’s rate analysis. However, your rates may vary depending on where you live and how much coverage you need.

Aside from their rates, Nationwide and Allstate have a lot in common. They’re among the biggest insurance companies in the country, with long lists of coverage options and discounts that you may be eligible for. They have websites and apps where you can pay bills, file claims and manage your policy, but they also have local agents available for more personal service.

Check out our Allstate home insurance review to learn more.

Nationwide vs. Geico home insurance

The main difference between Nationwide and Geico home insurance is that Nationwide sells its own policies while Geico offers policies from third parties. The coverage and discounts you get from Geico will depend on which insurer it pairs you with, and if you need to file a claim, you’ll need to file with the third-party company.

You can get online quotes from Nationwide and Geico, and either company may offer you a bundling discount if you buy auto and home insurance. Both companies are well-established insurers serving homeowners across the U.S.

Get more details in our Geico home insurance review.

Current Product

NerdWallet rating

4.5/5

NerdWallet rating

4.0/5

Complaints to NAIC

Close to expected

Complaints to NAIC

More than expected

Complaints to NAIC

No data

Coverage

About average

Coverage

About average

Coverage

No data

Discounts

Great set of discounts

Discounts

Great set of discounts

Discounts

No data

Bottom line

For shoppers seeking a broad range of coverage options, Nationwide may fit the bill.

Bottom line

Widely available across the U.S. with lots of ways to customize your policy, but receives more complaints than expected.

Bottom line

Best for Geico car insurance customers looking to bundle their auto and homeowners policies.

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The bottom line

If you’re looking for a highly customizable homeowners insurance policy from a well-established national carrier, Nationwide’s policies are worth considering.

Frequently asked questions

Does Nationwide home insurance cover mobile phones?

Yes, cell phones are covered for theft and certain types of damage up to the personal property limit on your policy. Note that a home insurance deductible applies to this coverage, so if your phone is stolen but it’s worth less than your deductible, filing a claim probably doesn’t make sense.

What other types of insurance does Nationwide offer?

Nationwide sells several types of coverage, from flood to umbrella insurance. You can read our Nationwide auto insurance review, Nationwide renters insurance review and Nationwide life insurance review for more information on those policy options.

Does Nationwide insure mobile homes?

No. If you’re looking for other options, see NerdWallet’s guide to mobile home insurance.

Does Nationwide home insurance cover water leaks?

It depends. Homeowners insurance is designed to cover sudden, accidental losses, not wear and tear or maintenance. So if a pipe suddenly bursts, sending water all over your basem*nt, your homeowners policy would likely cover any resulting damage. But if a drain has been leaking slowly for weeks and you didn’t discover it until mold started growing, that damage would be considered a maintenance issue and would not be covered.

Nationwide Home Insurance Review 2024: Is It Right for You? - NerdWallet (2024)

FAQs

Which homeowners insurance company has the highest customer satisfaction? ›

Amica: Best for consumer satisfaction. Andover Companies: Best coverage. Chubb: Best for high-value homes. Country Financial: Best for using an agent.

Which homeowners insurance has the most complaints? ›

Ratio for Complaint Years 2022, 2021, and 2020
2022 RankCompany Name2022 Approx. Exposure Count
1Garrison Property and Casualty Insurance Company115,066
2American National Prop & Cas Co82,749
3Safeco Insurance Company of Illinois58,402
48 more rows

Is Nationwide good at paying claims? ›

Is Nationwide Good About Paying Claims? According to the J.D. Power 2022 U.S. Auto Claims Satisfaction Study, Nationwide received an overall customer satisfaction index rating of 868. This result is based on a 1,000-point scale.

How often should you review your homeowners policy? ›

It's a good idea to review your insurance coverage at least once a year to ensure that your family and belongings are appropriately protected.

Which insurance company has the fewest complaints? ›

Why it's the best: American Family received far fewer customer complaints for auto insurance than similar-size companies and received the fewest complaints out of the insurers on our 2024 best companies list. The company spotlights its Facebook customer reviews on its main website.

Which home insurance has the best customer satisfaction? ›

Best insurer for customer experience

RAC, RAA*, RACV, Apia, Youi, Suncorp, GIO and NRMA customers also rated above the average result for all insurers. AAMI and Budget Direct rated close to the average for all insurers. Allianz, Coles and Woolworths* rated below average.

Who is the number one home insurance company in America? ›

State Farm is the largest home and auto insurance company in North America, capturing 17.79 percent of the home market and 18.31 percent of auto.

Is home insurance going up in 2024? ›

While an intense hurricane season has the potential to cause premium increases next year, Insurify predicts Americans will see a more modest premium increase of 6% in 2024, putting the average annual homeowners insurance rate at $2,522 by the end of the year.

Who is the most trusted insurance company? ›

Safeco, Travelers and USAA are three of the best auto insurance companies for personalized coverage and perks. State Farm and Liberty Mutual offer advantages to drivers who want to work with a local agent or bundle coverage. Comparing rates and reading reviews can help you identify the best auto insurer for your needs.

Does Nationwide have a good reputation? ›

We rate Nationwide car insurance a 9.1 out of 10.0 for its comprehensive car insurance coverage, widespread availability and positive consumer reviews in 2024. The score “9.1” was aggregated from the company's performance across five critical areas: cost, coverage, reputation, availability and customer experience.

What rank is Nationwide Insurance? ›

Nationwide is No. 3 overall in our rating of the best car insurance companies. It is in the top half of our ratings for customer service, claims handling, and customer loyalty.

What insurance is better than Nationwide? ›

State Farm and Nationwide are two of the most well-known auto insurance companies on the market today. While both are reputable insurers, we ranked State Farm first overall in our 2022 study of the best car insurance companies.

Should you shop around for homeowners insurance? ›

We encourage you to shop for home insurance once a year to make sure you're getting the best coverage and price. By pulling at least three comparable quotes as part of the shopping process, you can be confident you're getting the best deal available on the coverage you need.

How long should you keep old homeowners insurance policies? ›

How long to keep homeowners insurance policies. Homeowners policies typically renew annually, so keep all your documentation for at least a year until your new policy starts. Renters insurance periods vary, usually from as little as a few months up to a year.

How often do people change home insurance? ›

How often should I change homeowners insurance companies? It's recommended to review and reassess your homeowners insurance policy every one to two years, especially if there's been an increase in your premium or any changes in your policy or personal circ*mstances that could affect your rates.

Which company has highest customer satisfaction? ›

The top scores for customer satisfaction among the Management Top 250
CompanyCustomer-Satisfaction Score
1Merck72.9
2Genpact72.2
3Intel72
4Eli Lilly71.5
6 more rows
Feb 21, 2024

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