Lufthansa Airlines Cancellation and Refund policy | +1–888–875–0388 (2024)

Lufthansa Airlines is a leading German airline with a strong international network. If you need to cancel your flight, Lufthansa’s cancellation policy offers flexibility that provides refund or future travel credit options. Please note that specific policy terms may vary depending on fare type and booking conditions.

What are the rules to consider before canceling the Lufthansa Airlines reservation?

Here are some general Lufthansa flight cancellation rules to consider:

Cancellation Policy: Check Lufthansa’s cancellation policy to see if there are any fees or restrictions on canceling your booking.
Deadline: Passengers must cancel the flight at least 3 hours before the scheduled departure.
Timing: If you cancel your reservation +1–888–875–0388 shortly before the departure date, you may incur higher charges or may not be able to receive a refund.
Cancellation charges: Check Lufthansa’s cancellation policy to determine if there are any charges associated with canceling your ticket. The costs for canceling Lufthansa flight tickets may vary depending on the type of ticket, the cancellation time and the destination.
Ticket type: The conditions for canceling a ticket may vary depending on the type of ticket purchased (e.g. economy class, business class, first class, etc.).
Destination: Some destinations may have different cancellation policies, so be sure to check if your destination has specific rules.
Refund policy: Check if you are eligible for a Lufthansa flight refund and what is the procedure for obtaining one. Some tickets may not be eligible for a refund.
Booking Source: If you made your booking through a travel agent or online booking site, be sure to check their cancellation policies as well.
Travel insurance: If you have taken out travel insurance, check whether your policy covers cancellations and what the conditions are.

How do I request a flight cancellation on a Lufthansa Airlines reservation?

To cancel a flight with Lufthansa, you can follow these methods -

Method 1: Lufthansa flight cancellation online

To request a flight cancellation on Lufthansa Airlines, you can follow these steps:

• Log in to your Lufthansa account on the airline’s official website.
• Find your flight reservation in the “My reservations” section.
• Select the “Cancel flight” option.
• Follow the onscreen instructions to confirm the cancellation.
• Review and confirm the cancellation policy and applicable fees.

Method 2: By phone

To request a flight cancellation on a Lufthansa Airlines reservation via customer service, you can follow these steps:

• Call Lufthansa Airlines Customer Service — You can reach Lufthansa Customer Service by dialing the number for your country. The customer service telephone number +1–888–875–0388 can be found on the Lufthansa website.
• Provide your reservation details — When connected with a customer service representative, provide your reservation details such as your name, reservation number, flight details and reason for cancellation.
• Request Cancellation — Inform the customer service representative that you wish to cancel your flight reservation and request that the process be initiated.
• Confirm cancellation charges — The customer service representative will inform you of any cancellation charges or penalties that may apply. If you accept the fee, the representative will process the cancellation of the Lufthansa flight.
• Obtain a confirmation number — Once the cancellation has been processed, you will receive a confirmation number and an email confirming the cancellation.

Method 4: At the airport

To request a flight cancellation on Lufthansa Airlines at the airport, follow these steps:

• Go to the Lufthansa Airlines counter or customer service.
• Inform the representative of your intention to cancel the flight.
• Provide your flight details and booking information to the representative.
• Follow the representative’s instructions for the cancellation process, which may include payment of applicable fees.
• Obtain confirmation of the Lufthansa refund from the representative.

Method 5: via social networks

To request a flight cancellation on a Lufthansa Airlines booking via social media, follow these steps:

• Visit the official Lufthansa Airlines social media account on platforms such as Facebook or Twitter.
• Send a direct message to the account with your request to cancel your flight reservation.
• Be sure to include your booking reference number and other relevant details such as your name and flight details.
• Wait for a response from the Lufthansa Airlines customer service team.
• They will help you with Lufthansa’s cancellation policy and provide further instructions.

What is Lufthansa Airlines refund policy?

When it comes to claiming a refund for your Lufthansa Airlines flight ticket, the following conditions apply -

• In accordance with Lufthansa’s refund policy, the flight cancellation refund will be applied to the unused amount of the ticket.
• The refund will be granted either to the traveler indicated on the ticket or to the person who made the payment for the reservation.
• If the flight does not operate within two weeks of the scheduled departure time, a refund from Lufthansa will be available.
• The value of the refund is equal to the fare paid less the 200 USD cancellation fee imposed by Lufthansa.
• If a refund request for a canceled Lufthansa flight is made more than six months after the expiration of the validity of the reservation, the airline will not grant the request.
• The Lufthansa flight contact number for canceled flights should be used to request any refunds in the event of voluntary cancellation.
• Lufthansa processed the refund to the original payment method in 7–10 business days.

In accordance with Lufthansa’s ticket cancellation refund policy, for non-refundable fares, the airline issues a travel credit for the unused portion of the flight ticket which remains valid for 7–10 working days.