Important FAQs about Notary E&O insurance (2024)

How do I obtain a copy of my e and o insurance policy

Hi Jack. Please contact our Customer Care team at 1-800-876-6827 or Services@nationalnotary.org and they should be able to assist you.

E & O Insurance: Does a E&O blanket policy (for 2 notaries in our office) stating the company as the insured, cover the 2 notaries if they notarize something outside the office? Or does the E & O blanket policy need to list the notaries names as the insured? Thank you. Terea

Hello. Just to confirm, are you writing us from California? Our group E&O policy form for California would cover the employer and 2 Notaries for errors and omissions committed or alleged to have been committed while performing notarial services for the employer, provided the Notaries are employees, not independent contractors.

Where can I get a policy at ? I am self employed

Hello. E&O policies are available through the NNA at www.nationalnotary.org/insurance or by calling our Customer Care team at 1-800-876-6827.

Was was just served. I'm being sued. I did the notary in 2013. I am no longer a notary or work for the bank where I did the notary. How do I find out if I'm covered? What steps should I take? I only have 30 days to respond.

Hello. If you have questions regarding errors and omissions insurance policy coverage, you should contact your insurance provider. If you purchased an E&O policy through the NNA, please contact our Customer Care team at 1-800-876-6827 or Services@NationalNotary.org for assistance.

I didn't know that E&O insurances and notary bonds were different by the notary covering you and not the notary. I've been thinking about getting my brother a notary bond since he always gets in trouble and I think it'd be better to pay for one of those in case he goes to jail again and needs a lawyer. Thank you for explaining how they work, I'll make sure I remember.

Is it possible to have only a single blanket E&O insurance coverage for Notary, Process Server, and Immigration Consultant?

Hello. That would depend on the policies offered by the insurance provider. For information on policies available from the NNA, please see here: www.nationalnotary.org/insurance.

I've heard that, as with other professional liability insurances, the insurer WILL NOT cover the professional IF THEY HAVE BROKEN THE LAW in the performance of the service. Shouldn't the NNA let us know that if it is a possibility?

In California, If you have a $25,000 E&O insurance as a notary and then become a loan signing agent, does the same E&O apply or do you need a separate policy ? Thanks

It is only one E&O policy but the E&O policy only covers the notary acts done in connection with the loan signing… you should investigate about general insurance for your business with a licensed insurance agent.

I want to become a mortgage signing agent. What training do I need,andwhere do I get it?

Hello. Please see here for more information: https://www.nationalnotary.org/notary-bulletin/blog/2019/01/difference-mobile-notary-signing-agent

Hi. Does your E&O Insurance cover Notary Signing Agents or just a Notary Public?

Hello. Please see the section "What does E&O cover?" above. Also, please watch for an upcoming in-depth feature on E&O coverage scheduled to be published in the Notary Bulletin in November 2020.

I am commissioned in both New York and New Jersey. Does the E&O insurance covers both State where I will be working or I need to buy separate policy?

Hello. You would need to contact your insurance broker to ask if your policy covers your commissions in both states or not.

Can a general notary get insurance?

Hello. Yes, an E&O policy provides coverage against potential liability in the event of an unintentional error on a notarization. For more information, please see here: www.nationalnotary.org/insurance.

If you don't work for a company, how does a notary obtain E&O insurance?

Hello. You would need to contact an insurance company or insurance broker that offers Notary E&O policies. Information about policies offered through the NNA is available here: www.nationalnotary.org/insurance.

I have a process serving company I am the sole propertier and serve my own jobs in michigan. I am thinking of becomming a notary and would like to know how to price out E&O insurance. do you sell it? thank you in advance.

Hello. Yes, you can find information about available E&O policies through the NNA here: https://www.nationalnotary.org/michigan/insurance

I purchased a policy for 25k and it is still valid until next year. If I purchase an additional policy for 75k would I be covered up to 100k combined? I recently earned contract with a title company that requires a 100k E&O Policy.

Hello Kiana. To help us answer your question, can you please tell us if you purchased your E&O policy through the NNA?

Being asked by insurance agent if I need "valuable paper coverage"?

How long does it take to receive my E&O insurance? I updated the needed information and have not received any other information.

Hello. Please contact our Customer Care team at services@nationalnotary.org to request assistance.

Would like to know where to download proof of my E&O insurance so I can upload it to my companies

Hello. Our Customer Care team has just emailed you a link that should give you access to download proof of your policy.

I completed my CA notary & loan signing courses, was issued a commission number, bought my E&O 100K & 15K bond and seal through the school I went to. My Certificates of Oath for the County Clerks office were rejected because the notary did not complete his part correctly. I started the process over and just received new commission number. I know I need new seal, but do I need to repurchase E&O & bond with new commission number??? I do not see my old commission number on my bond or E&O certificates. Thank you, Tina

Hello Tina. If you applied for your commission through the NNA, please contact our Customer Care team at services@nationalnotary.org and they should be able to assist you.

Do I need a separate E and O insurance policy for every state I notarized in? Currently I notarize in Iowa and Minnesota.

Hello. E&O insurance is not a requirement for Notaries. Coverage would depend on the policy you choose to purchase.

Would like to know where to download proof of my E&O insurance so I can upload it to my companies

Hi Lisa, thank you for reaching out. A copy of your E&O insurance has just been sent to your email address.

And there is a huge difference between a notary public E&O policy and a NOTARY SIGNING AGENT E&O POLICY. Which would be great to include in an article about notary insurance.If you are just doing general notary work and no loan signings, you can disregard. But if you plan to do loan signings, read your current E&O policies, folks. If it says notary public at the top, it's a notary public policy. If it says SIGNING AGENT, it's a notary signing agent policy. Contact your insurance provider. Make sure you are covered before you accept any loan assignment.

Thank you Carmen. If you'd like additional information on this topic, we also discuss this in the following article: https://www.nationalnotary.org/notary-bulletin/blog/2020/11/what-notary-errors-omissions-insurance-will-and-wont-cover

I have certified nna NSA but I could not work as notary I signed up with all platforms and did not get any assignments I dont know what shoul I do maybe I have to increase my E&O.any recommendation?

I am a new notary with a $7500 surety bond and $15k e&o insurance. I just passed my enotary exam in Arkansas. I am supposed to have a $25k e&o insurance. Can I have 2 of them or do I need to update my current one?

You cannot have two E&O insurance policies at one time, so you would have to increase the amount of coverage on your current policy.

If I currently have 1 year E&O insurance, and I decided to change the 1 year to 4 years can I do that ?

Yes, if you contact our Customer Care team at services@nationalnotary.org, they can assist you. Depending on how much time is left on your policy, they can assist you in determining your options for a new policy.

I have an E&O policy through the NNA and purchased it before I started my LLC. Now that i have my LLC do I need to change the info on my policy to be covered correctly?

Hello. Please contact our Customer Care team at services@nationalnotary.org so one of our representatives can look up the details of your policy and assist you.

If I had 10,000.00 in E&O insurance can I do an additional 15 through a different company or is there away to increase my current?

To increase your current E&O coverage, it is best that you contact your current E&O insurance provider as they may be able to upgrade your current policy. If your current provider does not offer a higher coverage , please contact our customer service at 1-800-876-6827 to see your available options.

Hello, I work for a company that purchases the Bond and E&O insurance package through Valley Sierra for their staff who become notaries that perform them only at work. If we have an employee that leaves our company but wishes to maintain their Notary Commission, would they need to then purchase their own Bond and/or E&O? Thank you!

Hello. To help us answer your question, can you please tell us what state the Notary is commissioned in?

When I become a notary signing agent which requires 25k insurance, do I need e and o insurance for the initial notary also?

Hi Kim. Errors and Omissions Insurance safeguards you against mistakes that can happen with a standard Notary, to notarial acts found within the loan signing process. It is not required by law but the NNA highly recommends it.