How to Negotiate with a Debt Collection Agency On Your Own (2024)

Do you have a bill that has been turned over to a collection agency? Of course, you’ll want to make things right as well as remove the negative effect on your credit score.

But what if you can’t afford to pay the bill in full? Why not try to negotiate with the debt collector

Here's the thing ...


The Debt Collection Agency likely bought the debt at asignificantdiscount. The debt collectors may be more willing to accept a deal.And presto! You are on the path to a clearer mind and a better credit score.

    How to Negotiate with a Debt Collection Agency

    If you decide to negotiate, make sure that you are prepared to follow through properly. Don’t try to shortcut by paying third parties to do it for you.

    Bankrate.com Chief Financial Analyst Greg McBride agrees, noting “Don’t fall for this idea that another company’s going to be able to resolve this for you if you just pay them some fee.” McBride suggests sticking with the creditor or collection agency that owns the debt since the current debt owner is the only one that can verify to the credit bureau that the debt has been paid.

    6 Steps to Prepare for Your Negotiation with the Debt Collection Agency: Infographic

    Negotiating with Debt Collection Agency Preparation Step #1: VERIFY THE DEBT

    Are you sure that the debt is even yours to pay? The debt collector is obligated to send you certain verifying information about the debt if you request a debt validation letter within 30 days of the first contact. Look over the information and learn more about the debt. Details may help in the negotiations.

    Negotiating with Debt Collection Agency Preparation Step #2: SET UP A BUDGET-BASED REPAYMENT PLAN

    Create an updated budget so you know how much you can realistically afford to pay to the collection agency each month. Give yourself some slack in this budget for contingencies, and start negotiations from this point. Be prepared to counter-offer with a value that contains higher monthly payments than your first offer but still stays within your affordability limits.

    Negotiating with Debt Collection Agency Preparation Step #3: PRACTICE YOUR NEGOTIATION

    Write down some talking points and practice what you will say aloud. Try to anticipate any curveballs that a collection agency might use to persuade, confuse, or bully you. By doing so, you will feel more prepared and comfortable during the actual negotiations.

    Negotiating with Debt Collection Agency Preparation Step #4: RECORD THE NEGOTIATION

    Recording the negotiation provides a reference to clarify any terms and head off any disputes over agreement terms. Make sure to let the collection agency know that you are recording the conversation.

    Negotiating with Debt Collection Agency Preparation Step #5: GET IT IN WRITING

    Get It in Writing – Insist on receiving a written copy of the agreement before sending any payments. Make sure that the written terms match the verbal agreement.

    Negotiating with Debt Collection Agency Preparation Step #6: AVOID PAY-FOR-DELETE

    Pay-for-delete refers to the practice of asking a collection agency to remove the credit delinquency from your report in exchange for paying off the loan balance. The intent is to raise your credit score rapidly. While it has worked for some, pay-for-delete should generally be a last resort.

    The credit bureau Experian estimates that only 10% of collection agencies will agree to a pay-for-delete deal. Pay-for-delete may not be illegal, but it is a shady practice at best – and you have to wonder whether the agency will follow through on their end of the bargain. If a collection agency were willing to ignore a signed deal with credit bureaus to provide complete and accurate information, why would they keep any signed agreement with you?

    You're Prepared! Now, Negotiate with Confidence

    Now that you are prepared, negotiate with confidence. McBride offers a final piece of advice: “Be sure that whatever you resolve, make sure that it gets noted as ‘paid in full’ on your credit report.” Don’t go through all the effort of negotiating a payment plan and seeing it through, only to get no credit (pun intended) for your efforts.

    Steps to Prepare for Your Negotiation with the Debt Collection Agency -- Editors Note

    As a follow on note – a lot of people get into debt because of their medical bills – its a huge problem in the United States. If something like that happened to you because of an accident, consider suing. Debt reduction101 likes www.schaferlaw.com for this. They’ve got excellent service and have a strong track record of doing well for their clients. They mostly do litigation work, so if you get hurt in an accident or have food poisoning and need money to pay your creditors, we recommend giving them a call.

    How to Negotiate with a Debt Collection Agency On Your Own (2024)

    FAQs

    How to Negotiate with a Debt Collection Agency On Your Own? ›

    Debt settlement is best done directly by talking with your creditors yourself. You would typically offer the creditor a small lump payment.

    Can I negotiate debt settlement yourself? ›

    Debt settlement is best done directly by talking with your creditors yourself. You would typically offer the creditor a small lump payment.

    What percentage should I offer to settle debt? ›

    Some will agree to settle your debt for as little as a third of the total, while others will try to get as much as 80% of the debt paid. You may choose to start your negotiation by offering to pay a low percentage of the total debt — such as around 25% — and negotiate from there.

    What is the lowest a debt collector will settle for? ›

    In some cases, you may be able to settle for much less than that 48% average. Collectors holding old debts may be willing to settle for 20% or even less. The statute of limitations clock starts from the date the debt first became delinquent.

    Can you haggle with collection agencies? ›

    Negotiating with the debt collector is sometimes the least expensive way to resolve a debt. This is because neither side has invested in court costs or spent much effort trying to collect the debt. But it requires some planning and knowledge of how debt collectors work.

    Is it better to settle debt or not pay? ›

    Debt settlement can give you some short-term financial relief, but it can also hurt your credit score and make it more difficult to obtain financing in the future. Debt settlement companies will ask you to discontinue payment to your creditors while they negotiate on your behalf.

    How can I settle my debt without paying? ›

    Chapter 7 bankruptcy: This fairly quick legal process can wipe out your unsecured debts through what's called a “discharge.” Chapter 13 bankruptcy: Chapter 13 can also result in a discharge, but typically only after you complete a 3-5 year repayment plan.

    Can I pay my original creditor instead of collection agency? ›

    Generally, paying the original creditor rather than a debt collector is better. The creditor has more discretion and flexibility in negotiating payment terms with you. And because that company might see you as a former and possibly future customer, it might be more willing to offer you a deal.

    What happens after 7 years of not paying debt? ›

    The debt will likely fall off of your credit report after seven years. In some states, the statute of limitations could last longer, so make a note of the start date as soon as you can.

    What will most debt collectors settle for? ›

    Some want 75%–80% of what you owe. Others will take 50%, while others might settle for one-third or less.

    What happens if you never pay collections? ›

    If you don't pay, the collection agency can sue you to try to collect the debt. If successful, the court may grant them the authority to garnish your wages or bank account or place a lien on your property. You can defend yourself in a debt collection lawsuit or file bankruptcy to stop collection actions.

    How much should you offer to pay collections? ›

    While one agency may accept one-third of what you owe, another one may require 75% of your full debt amount. Before you suggest a lump-sum amount, determine the maximum amount you can afford and don't budge. Start with a low offer, such as 25% of the debt you owe, and work toward a middle ground.

    Is it worth paying a collection agency? ›

    It's typically better to pay the original creditor instead of paying a collection agency. Ideally, you'd reach out to the original creditor before your account is sent to collections. “Telling your lender you're having financial difficulty allows them to be sensitive to your situation,” Wood said.

    What is a reasonable full and final settlement offer? ›

    It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

    How to negotiate a settlement agreement? ›

    How to Negotiate the Best Deal on Your Settlement Agreement
    1. Prepare Well for the Settlement Agreement Negotiation. ...
    2. Decide which negotiation tactics to use. ...
    3. Ask for a Protected Conversation with your Employer. ...
    4. Don't ask for too much. ...
    5. Don't ask for too little. ...
    6. Find out how the settlement payments will be taxed.

    Does settling a debt hurt credit? ›

    Debt settlement typically has a negative impact on your credit score. The exact impact depends on factors like the current condition of your credit, the reporting practices of your creditors, the size of the debts being settled, and whether your other debts are in good standing.

    What percentage do debt collectors take? ›

    How does a debt collection agency make money? Collection agencies typically receive a commission percentage based on either the original invoice amount or the amount of money they collect — usually 25 to 50%. Commissions differ based on debt age, type, balance, and the number of times the account has been used.

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