How Banks Make Money And Why It's Shifting In 2021 | Nucoro (2024)

How Banks Make Money And Why It's Shifting In 2021 | Nucoro (1)

Nikolai Hack is Head of Strategy & Partnerships at Nucoro where one key aspect of his role is to keep a close eye on the developments within financial services. His recent focus has been to examine the market shift in realising the opportunity for financial institutions in moving savers into investors. In this blog, Nikolai explains the macro factors driving this change.

For the majority of our lives, the answer to the question “how does a bank make money seemed to be an obvious no brainer. Accordingly, the definition of Commercial Banking on investopedia.com couldn’t be clearer:

Commercial banks make money by providing and earning interest from loans [...]. Customer deposits provide banks with the capital to make these loans.

Traditionally, money earned in the form of interest from loans often accounts for up to 65% of a banks’ revenue model. However, to anyone who has been paying attention to central bank activity and monetary policy across the world, this definition poses a somewhat puzzling picture.

The shifting state of the economy

Central bank interest rates have been in a decade long freefall and are now at unprecedented historical lows. While the Bank of England and the Fed are still holding rates just barely north of nil, in the Euro area, Switzerland and Japan, banks are already being charged to deposit money at their central bank.

The consequences for consumers and debtors generally are severe. On the one hand, in the Eurozone most notably, it has become the norm to find 10-year and longer term mortgages for less than 1% interest. Soaring real estate prices and an over-indebtedness of private households are the result. On the other hand, the annual yield even on fixed term deposits rarely goes over that same 1% threshold anymore. With saving being so unattractive, ever more money finds its way into other asset classes like sky high stocks and riskier bonds.

But what about banks: how do banks make money?

Here, the macro shifts have definitely also left their mark. Not only has it become increasingly harder to generate margins from core products but a global pandemic has now added insult to injury. With a lot of business activity still on hold in many countries, there is significantly less need for FX and corporate banking services. At the same time, the costs for compliance and regulatory affairs continue their trend of an increasingly steeper upwards trajectory. To put it bluntly, the honest answer to the question “how do banks make money” is by now probably: It’s complicated...

While these developments present the industry with very challenging conditions, there are strategies to deal with them. This will be especially relevant as there is no reason to believe that interest rates will go up anytime soon. If anything, in times of expansive government debt financing of central banks, it is more likely that they will go negative even further.

Key strategy banks must adopt to future-proof their bank operating model

For banks, a key aspect of the necessary transformation is to diversify away from the core products that they have traditionally focussed on: deposits and loans (accounting for up to 35% and 65% respectively). This is important for two reasons. Primarily of course to increase the income streams from alternative activities and unlock additional revenue, but more importantly to reduce the weight of a bloated, yet revenue dormant balance sheet. More deposits and loans mean more regulatory capital. In consequence this results in a reduced return on equity if the achievable margins don’t increase at the same rate.

The benefits of launching an investment proposition

Not surprisingly, of all the options of diversification, we believe that launching an investment proposition achieves the most objectives at the same time. By offering investing, through a robo proposition, self-service trading or in the form of advisory services, otherwise idle funds are shifted off the balance sheet into custodial investment and cash accounts. At the same time as the capital base is decreased, the activities related to asset management allow for a range of fee models. From traditional structures of annual charges to subscription-like flat fees, the additionally generated income significantly boosts the cost income ratio and return on equity. Especially important will be the guidance that is necessary to get clients from their existing savings to the new investment offerings, as only 8 out of the top 30 European Banks currently succeed at this. Holistic experiences that break down the barriers between the two can help to increase adoption and open up opportunities for cross and upsells later (think about the next step from investing to pensions or protection). Importantly, consumers are demonstrating the need to be supported by their banks. With more than a third of UK citizens vowing to manage their money more wisely in the future and 40% of millennials stating their interest in robo-advice.

Regardless of the path that a bank choses, zero or negative interest rates are here to stay and have to be accounted for in the retail banking strategy. And if done right, the question “how does my bank make money” might just be a little more straightforward to answer in the future.


How Banks Make Money And Why It's Shifting In 2021 | Nucoro (2)


We recently ran a webinar 'The rise of the digital retail investor'where our panel of financial experts had an interesting discussion around the opportunity to convert savers into investors. If you'd like to listen, you can access the recording here.

How Banks Make Money And Why It's Shifting In 2021 | Nucoro (2024)

FAQs

How Banks Make Money And Why It's Shifting In 2021 | Nucoro? ›

Commercial banks make money by providing and earning interest from loans [...]. Customer deposits provide banks with the capital to make these loans. Traditionally, money earned in the form of interest from loans often accounts for up to 65% of a banks' revenue model.

Why is the banking industry changing? ›

The most prevalent trend in the financial services industry today is the shift to digital, specifically mobile and online banking (more on each of those in a bit). In today's era of unprecedented convenience and speed, consumers don't want to have to trek to a physical bank branch to handle their transactions.

How does the bank make money? ›

Commercial banks make money by providing and earning interest from loans such as mortgages, auto loans, business loans, and personal loans. Customer deposits provide banks with the capital to make these loans.

How do banks actually create money in a modern economy? ›

Banks create money when they lend the rest of the money depositors give them. This money can be used to purchase goods and services and can find its way back into the banking system as a deposit in another bank, which then can lend a fraction of it.

Why do banks go down? ›

Banks can fail for many reasons, but generally they fall into a few broad categories: a run on deposits (which leaves the bank without the cash to pay everyone who wants to withdraw their money); too many bad loans or assets that fall precipitously in value (both of which erode the bank's capital reserves); or a ...

Why are banks becoming obsolete? ›

Today's consumers demand faster transaction times, lower fees, individualized attention, and more transparency when it comes to their finances. Many traditional banks have failed to meet these expectations due to outdated technology or outmoded policies that cannot keep up with customer demands.

What is the biggest challenge in the banking industry? ›

Regulatory Changes

One of the biggest challenges facing the banking industry is regulatory changes. Banks must comply with various regulations, from anti-money laundering (AML) to data protection laws. Keeping up with these changes can be a time-consuming and costly process, which can impact the profitability of banks.

What stops banks from creating money? ›

Required reserves are to give the Federal Reserve control over the amount of lending or deposits that banks can create. In other words, required reserves help the Fed control credit and money creation. Banks cannot loan beyond their excess reserves.

How do banks make the most money? ›

They earn interest on the securities they hold. They earn fees for customer services, such as checking accounts, financial counseling, loan servicing and the sales of other financial products (e.g., insurance and mutual funds).

How do banks make and lose money? ›

If interest rates rise, banks tend to earn more interest income, but when rates fall, banks are at risk as interest income declines. Credit risk reflects the potential that a borrower will default on a loan or lease, causing the bank to lose potential interest earned and the principal loaned to the borrower.

Do banks lend more money than they have? ›

Thanks to the U.S. fractional reserve banking system, commercial banks can lend out much of their cash deposits, keeping only a fraction as reserves.

What are the three theories of banking? ›

The credit creation model enlightens the role of money creation in loans disbursem*nt and accounting operations; the financial reserve theory explains how the banking system creates money collectively, whereas in the financial intermediation theory, banks being the intermediaries, function as a medium to collect ...

Can banks individually create money? ›

According to the fractional reserve theory of banking, individual banks are mere financial intermediaries that cannot create money, but collectively they end up creating money through systemic interaction.

Which US banks are in trouble? ›

Additional Resources
Bank NameBankCityCityClosing DateClosing
Signature BankNew YorkMarch 12, 2023
Silicon Valley BankSanta ClaraMarch 10, 2023
Almena State BankAlmenaOctober 23, 2020
First City Bank of FloridaFort Walton BeachOctober 16, 2020
56 more rows
Apr 26, 2024

Which banks are collapsing in 2024? ›

Republic First Bank failed on April 26, 2024. Citizens Bank of Sac City, Iowa, failed on November 3, 2023. Heartland Tri-State Bank failed on July 28, 2023. First Republic Bank failed on April 28, 2023.

Why are banks failing all of a sudden? ›

It stemmed from the bank's risky mortgage lending practices. Even more recently were the failures of Silicon Valley Bank and Signature Bank in 2023. These niche banks with large amounts of uninsured deposits have led federal regulators to look at additional regulatory practices to help keep financial systems stable.

What is the future of the banking industry? ›

The banking sector is poised to grow at a rapid pace by digitising financial services dissemination, further formalising credit to micro, small and medium enterprises (MSMEs), adopting innovative digital operating models, adapting to the continuously evolving landscape, benefiting from the adoption of emerging ...

Why are banks rebranding? ›

Bank Rebranding at a Glance:

Consumers are different now, and brands need to be able to adapt. Brands bring great value to organizations, and maintaining brand strength is just good business. Archetypal mapping is really the “gold standard” for defining a brand's personality.

Why is there a US banking crisis? ›

Risky times. Heightened interest rates have already led to the most stringent credit standards and weakest loan demand from consumers and businesses in a long time in the US. Meanwhile, banks are dealing with other major challenges such as the plunge in demand for office space as a result of home working.

Is the banking industry being disrupted? ›

New digital financial technologies have the potential to shake up banking. Fintech services offer potential benefits to consumers and have made inroads into online lending and payment services. But the sector remains small and does not yet pose an existential threat to banks.

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