Healthcare Chatbot Market Trends, Size & Share (2024)

Healthcare Chatbot Market By Component (Software, Service), By Application (Symptoms check, Appointment scheduling and monitoring), By Deployment (Cloud-based Model, On-premise Model), By End-User (Healthcare providers, Healthcare payers), and Region (North America, Europe, Asia Pacific, Middle East and Africa, and South America), Global Forecast 2020 to 2030.

Apr 2024

  • Report Description
  • Table of Contents
  • Related Report

The global healthcare chatbot market research study offers a wide perspective on where the industry is heading to. This report presents a comprehensive overview of the healthcare chatbot market size, share and growth opportunities by product type, applications, key companies and key regions. The research is based on extensive primary interviews (in-house experts, industry leaders, and market players) and secondary research (a host of paid and unpaid databases), along with the analytical tools that have been used to build the forecast and the predictive models.

At a compound annual growth rate of 19.16%, the size of the worldwide Healthcare Chatbot market is projected to reach USD 943.64 Million in 2030.

Healthcare Chatbot Market Trends, Size & Share (1)

The report further includes a thorough analysis of the impact of the Porter’s five major forces to understand the overall attractiveness of the industry. The report also focuses on the key developments and investments made in the global healthcare chatbot market by the players, research organizations, and government bodies.

Further, the report includes an exhaustive analysis of the regional split into North America, Europe, Asia-Pacific and Rest-of-the-World. Each region details the individual push-and-pull forces in addition to the key players from that region. Some of the prominent players in the global healthcare chatbot market are Your.MD (UK), HealthTap, Inc. (US), Sensely, Inc. (US), Buoy Health, Inc. (US), Infermedica (Poland), Babylon Healthcare Service Limited (UK), Baidu, Inc. (China), Ada Digital Health Ltd. (Germany), PACT Care BV (Netherlands), Woebot Labs, Inc. (US), and GYANT.Com, Inc. (US).

Healthcare Chatbot Market Scope

MetricsDetails
Base Year2022
Historic Data2020-2021
Forecast Period2022-2030
Study Period2020-2030
Forecast UnitValue (USD)
Revenue forecast in 2030USD 943.64 Million
Growth RateCAGR of 19.16% during 2020-2030
Segment CoveredBy Component, Region.
Regions CoveredNorth America, Europe, Asia Pacific,South America, Middle East and Africa
Key Players Profiledour.MD, PACT Care BV, Woebot, Sensely, Inc., Ada Digital Health Ltd., HealthTap, Inc., Infermedica, Baidu, Inc., Buoy Health, Inc., Babylon Healthcare Service Limited, GYANT.Com, Inc., Microsoft.

Market Segmentation

By Component

  • Software
  • Services

By Deployment Model

  • On-premise Model
  • Cloud-based Model

By Application

  • Symptom Checking & Medication Assistance
  • Appointment Scheduling & Medical Guidance

By End User

  • Patients
  • Healthcare Providers
  • Insurance Companies
  • Other End Users

Regional Overview (USD Billion)

  • North America
  • Europe
    • UK
    • Germany
    • France
    • Rest of Europe
  • Asia Pacific
  • Middle East and Africa
  • South America
    • Brazil
    • Rest of South America

The report answers the following questions about the healthcare chatbot market:

  • What is the healthcare chatbot market size in terms of revenue from 2019-2025, and what is the expected growth rate during the forecast period 2019-2025?
  • What are the key trends and opportunities in the market pertaining to the global healthcare chatbot market?
  • What are the key solutions covered in the healthcare chatbot market?
  • How attractive is the market for different stakeholders present in the industry on the basis of the analysis of futuristic scenario of the global healthcare chatbot market?
  • What are the major driving forces that are expected to increase the demand for global healthcare chatbot market during the forecast period?
  • What are the major challenges inhibiting the growth of the global healthcare chatbot market?
  • What kind of new strategies are adopted by the existing market players to expand their market position in the industry?
  • What is the competitive strength of the key players in the global healthcare chatbot market on the basis of the analysis of their financial stability, product offerings, and regional presence?

Frequently Asked Questions (FAQ) :

What is the market value of Healthcare Chatbot Market in 2030?

The market value of Healthcare Chatbot Market in 2030 was USD 943.64 Million.

Which is base year calculated in the Healthcare Chatbot Market

The base year for the report is 2022 in Healthcare Chatbot Market

The global healthcare chatbot market research study offers a wide perspective on where the industry is heading to. This report presents a comprehensive overview of the healthcare chatbot market size, share and growth opportunities by product type, applications, key companies and key regions. The research is based on extensive primary interviews (in-house experts, industry leaders, and market players) and secondary research (a host of paid and unpaid databases), along with the analytical tools that have been used to build the forecast and the predictive models.

At a compound annual growth rate of 19.16%, the size of the worldwide Healthcare Chatbot market is projected to reach USD 943.64 Million in 2030.

Healthcare Chatbot Market Trends, Size & Share (2)

The report further includes a thorough analysis of the impact of the Porter’s five major forces to understand the overall attractiveness of the industry. The report also focuses on the key developments and investments made in the global healthcare chatbot market by the players, research organizations, and government bodies.

Further, the report includes an exhaustive analysis of the regional split into North America, Europe, Asia-Pacific and Rest-of-the-World. Each region details the individual push-and-pull forces in addition to the key players from that region. Some of the prominent players in the global healthcare chatbot market are Your.MD (UK), HealthTap, Inc. (US), Sensely, Inc. (US), Buoy Health, Inc. (US), Infermedica (Poland), Babylon Healthcare Service Limited (UK), Baidu, Inc. (China), Ada Digital Health Ltd. (Germany), PACT Care BV (Netherlands), Woebot Labs, Inc. (US), and GYANT.Com, Inc. (US).

Healthcare Chatbot Market Scope

MetricsDetails
Base Year2022
Historic Data2020-2021
Forecast Period2022-2030
Study Period2020-2030
Forecast UnitValue (USD)
Revenue forecast in 2030USD 943.64 Million
Growth RateCAGR of 19.16% during 2020-2030
Segment CoveredBy Component, Region.
Regions CoveredNorth America, Europe, Asia Pacific,South America, Middle East and Africa
Key Players Profiledour.MD, PACT Care BV, Woebot, Sensely, Inc., Ada Digital Health Ltd., HealthTap, Inc., Infermedica, Baidu, Inc., Buoy Health, Inc., Babylon Healthcare Service Limited, GYANT.Com, Inc., Microsoft.

Market Segmentation

By Component

  • Software
  • Services

By Deployment Model

  • On-premise Model
  • Cloud-based Model

By Application

  • Symptom Checking & Medication Assistance
  • Appointment Scheduling & Medical Guidance

By End User

  • Patients
  • Healthcare Providers
  • Insurance Companies
  • Other End Users

Regional Overview (USD Billion)

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • Rest of Asia-Pacific
  • Middle East and Africa
    • UAE
    • South Africa
    • Rest of Middle East and Africa
  • South America
    • Brazil
    • Rest of South America

The report answers the following questions about the healthcare chatbot market:

  • What is the healthcare chatbot market size in terms of revenue from 2019-2025, and what is the expected growth rate during the forecast period 2019-2025?
  • What are the key trends and opportunities in the market pertaining to the global healthcare chatbot market?
  • What are the key solutions covered in the healthcare chatbot market?
  • How attractive is the market for different stakeholders present in the industry on the basis of the analysis of futuristic scenario of the global healthcare chatbot market?
  • What are the major driving forces that are expected to increase the demand for global healthcare chatbot market during the forecast period?
  • What are the major challenges inhibiting the growth of the global healthcare chatbot market?
  • What kind of new strategies are adopted by the existing market players to expand their market position in the industry?
  • What is the competitive strength of the key players in the global healthcare chatbot market on the basis of the analysis of their financial stability, product offerings, and regional presence?

1. Introduction
o Introduction
o Market Definition and Scope
o Units, Currency, Conversions, and Years Considered
o Key Stakeholders
o Key Questions Answered
2. Research Methodology
o Introduction
o Data Capture Sources
o Market Size Estimation
o Market Forecast
o Data Triangulation
o Assumptions and Limitations
3. Market Outlook
o Introduction
o Market Dynamics
• Drivers
• Restraints
• Opportunities
• Challenges
o Porter’s Five Forces Analysis
o PEST Analysis
4. Competitive Landscape
o Company Ranking
o Market Share Analysis
o Strategic Initiatives
• Mergers & Acquisitions
• New Product Launch
• Others
5. By Component 2019-2030 (USD Million)
• Software
• Service
• Others
6. Regional Overview, 2019-2030 (USD Million)
North America
• US
• Canada
Europe
• Germany
• France
• UK
• Rest of Europe
Asia Pacific
• China
• India
• Japan
• Rest of Asia Pacific
South America
• Mexico
• Brazil
• Rest of South America
Middle East and South Africa
7. Company Profiles
• our.MD
• PACT Care BV
• Woebot
• Sensely, Inc.
• Ada Digital Health Ltd.
• HealthTap, Inc.
• Infermedica
• Baidu, Inc.
• Buoy Health, Inc.
• Babylon Healthcare Service Limited
• GYANT.Com, Inc.
• Microsoft.
8. Appendix
o Primary Research Approach
• Primary Interview Participants
• Primary Interview Summary
o Questionnaire
o Related Reports
• Published
• Upcoming

Healthcare Chatbot Market Trends, Size & Share (2024)

FAQs

Healthcare Chatbot Market Trends, Size & Share? ›

The global healthcare chatbots market size was estimated at USD 787.1 million in 2022 and is expected to reach USD 972.5 million in 2023.

How big is the healthcare chatbots market? ›

The global healthcare chatbots market was valued at US$ 200.9 Mn in 2022 and is forecast to reach a value of US$ 593.5 Mn by 2030 at a CAGR of 14.5% between 2023 and 2030.

What is the market size of the chatbots? ›

According to DataHorizzon Research, The chatbot market size was valued at USD 4.6 Billion in 2022 and is expected to reach USD 32.4 Billion by 2032 at a CAGR of 21.6%. The global report on the chatbot market comprehensively analyzes the latest trends and market conditions.

What is the future of chatbot in healthcare? ›

Machine learning applications are beginning to transform patient care as we know it. Although still in its early stages, chatbots will not only improve care delivery, but they will also lead to significant healthcare cost savings and improved patient care outcomes in the near future.

How effective are chatbots in healthcare? ›

In healthcare, chatbots serve as efficient triage tools. By quickly assessing symptoms and medical history, they can prioritize patient cases and guide them to the appropriate level of care.

What is the market size of healthcare AI? ›

The global artificial intelligence in the healthcare market was valued at USD 16.3 billion in 2022 and is expected to grow at a CAGR of 40.2% to reach USD 173.55 billion by 2029.

How big is the US healthcare tech market? ›

The Healthcare IT Market Size Soaring to USD 707.7 Billion by 2032 at an Impressive 17.5% CAGR
MarketHealthcare IT Market
Healthcare IT Market Size 2022USD 142.3 Billion
Healthcare IT Market Forecast 2032USD 707.7 Billion
Healthcare IT Market CAGR During 2023 - 203217.5%
Analysis Period2020 - 2032
6 more rows
Oct 23, 2023

What are the statistics of chatbots? ›

Chatbot Adoption Stats:

In 2022, 88% of users engaged in at least one conversation with a chatbot. Only 9% of consumers oppose companies using bots. 40% of millennials engage with digital assistants daily. On average, users pose 4 inquiries to chatbots within one chat session.

What is the future of the chatbot industry? ›

The advancement in chatbot architecture and design is leading to a future where interactive AI will be the norm for customer service. Many major tech companies are already working on developing advanced chatbots and machine learning technology, which shows their dedication to improving user experiences.

How fast is a chatbot growing? ›

In 2023, the chatbot market is projected to grow over $994 million. This is a huge growth, indicating an annual gain of around $200 million. With its current compound annual growth rate (CAGR) of about 22%, we can expect this number to reach 3 billion dollars by the end of this decade.

What are the 3 basic types of medical chatbots? ›

What are the 3 basic types of medical chatbots?
  • Informative: Offer standard advice and detailed information about a topic.
  • Conversational: Analyze the conversation with a holistic approach and provide more complex and personal answers.
  • Prescriptive: Provide qualified treatment recommendations based on patient data.
Mar 15, 2024

Where are chatbots used in healthcare? ›

Healthcare chatbots are intelligent assistants used by medical centers and medical professionals to help patients get assistance faster. They can help with FAQs, appointment booking, reminders, and other repetitive questions or queries that often overload medical offices.

What does the future of AI in healthcare look like? ›

Diagnosis and Disease Detection

AI-driven algorithms can analyze medical images such as X-rays, MRIs, and CT scans to accurately diagnose conditions like cancer, fractures, and cardiovascular diseases. Machine learning models identify patterns and anomalies in medical data, aiding in early disease detection.

How is ChatGPT used in healthcare? ›

ChatGPT can assist with patient enquiries, note writing, decision-making, trial enrolment, data management, decision support, research support, and patient education.

Will chatbots replace doctors? ›

A better description of the role of AI in healthcare in the future might be: "AI won't replace the doctors, but those doctors will be replaced who don't use Artificial Intelligence," as Dr Sangeeta Reddy, director at India's Apollo, has put it.

Could chatbots be used ethically in healthcare? ›

Due to the limitations and potential incompleteness of healthcare chatbots, they cannot provide a detailed assessment of a patient's condition. Especially in emergency health situations, they may harm patients as they may not know the full details of the personal factors associated with the patient.

How big is the healthcare CRM market? ›

The global healthcare CRM market size was estimated at USD 14.3 billion in 2021 and is expected to reach USD 16.0 billion in 2022.

How big is the US virtual care market? ›

The U.S. virtual care market size was estimated at USD 4.2 billion in 2021 and is expected to reach USD 5.4 billion in 2022. What is the U.S. virtual care market growth? b. The U.S. virtual care market is expected to grow at a compound annual growth rate of 30.75% from 2022 to 2030 to reach USD 46.3 billion by 2030.

How big is the augmented reality in healthcare market? ›

The global AR and VR in healthcare market was valued at USD 1,600 million in 2022 and is estimated to reach around USD 22,200 million by 2030, growing at a CAGR of 26.88% from 2022 to 2030.

How big is the healthcare analytics market? ›

The global healthcare analytics market in terms of revenue was estimated to be worth $21.1 billion in 2021 and is poised to reach $27.4 billion in 2022 and $85.9 billion by 2027, growing at a CAGR of 25.7% from 2022 to 2027.

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