Green Dot Bank Review: An In-Depth Customer's Guide(2024) (2024)

by Arvind Mishra

Are you considering Green Dot Bank for your banking needs? It’s essential to make an informed decision, and this Green Dot Bank review aims to provide you with comprehensive insights, addressing questions and concerns you might have as a potential customer.

Green Dot Bank Review: An In-Depth Customer's Guide(2024) (1)

What is Green Dot Bank: Green Dot Bank, a subsidiary of Green Dot Corporation, has been offering financial services since 1999. It is well-suited for customers who prefer online banking and are looking for features like high-yield savings, cashback on purchases, and early paycheck access. With its unique offerings, Green Dot Bank continues to be a significant contender in the digital banking arena.

This review delves into the various aspects of Green Dot Bank, examining its offerings, advantages, drawbacks, and customer service experience.

Table of Contents

Table of Contents

Pros And Cons First Step of Green Dot Bank Review:

In the evolving landscape of digital banking, Green Dot Bank stands out as a notable player. However, opening an account comes with some drawbacks that should be understood beforehand. So, have a look at them.

Pros of Green Dot Bank

  1. Cash Back Rewards: If you’re an avid online shopper, the 2% cash back on specific online purchases will appeal to you.
  2. High-Yield Savings: Earn up to 2% APY on savings account balances under $10,000, a rate competitive with top online banks.
  3. Early Paycheck Access: With ASAP Direct Deposit, you might get your salary up to two days early, enhancing your cash flow.
  4. No Overdraft Fees: For balances under $200, there are no overdraft fees, which is great for avoiding unexpected charges.

Cons of Green Dot Bank

  1. ATM Fees: Using an out-of-network ATM incurs a $3 fee.
  2. No Joint Accounts: Currently, there are no options for joint or custodial accounts.
  3. Monthly Fee: A monthly fee of $7.95 applies unless you spend $1,000 monthly to waive it.

Customer Reviews and Ratings:

While Green Dot Bank offers several attractive features, it’s important to consider customer experiences. According to Trustpilot, Green Dot Bank has a lower rating, with some users reporting slow customer service. However, this should be weighed against the benefits the bank offers.

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Account Opening Process:

Opening an account with Green Dot Bank is a straightforward process, designed to be quick and user-friendly. Here’s a step-by-step guide to help you navigate through it:

1) Download the App or Visit the Website: To begin, download the Green Dot Bank mobile app from the App Store or Google Play Store, or visit Green Dot Bank’s website.

2) Complete the Application Form: Once you’re on the app or website, locate the account opening section and fill in the application form with the required personal and financial information.

3) Verify Your Identity: Green Dot Bank will require you to verify your identity for security purposes. This is a standard procedure in banking to comply with financial regulations.

4) Wait for Approval: After submitting, Green Dot Bank will review your application. This process is usually quick, and you’ll be notified once your account is approved.

Opening an account with Green Dot Bank is designed to be a seamless experience, ensuring you can quickly start managing your finances with them.

Who Is Green Dot Bank Best For?

Green Dotis best for people who do most of their banking online or through mobile access. It may be a good fit for those who want:

  • A competitive interest rate on savings.
  • Unlimited 2% cash-back rewards on most spending.
  • No minimum balance requirements.
  • Monthly fees that can be waived with direct deposits.
  • Cash deposits at retail stores.
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Special Features of Green Dot Bank:

  1. Platinum Visa Credit Card: This is a boon for those looking to build credit, as it requires no credit check.
  2. Convenient Account Opening: You can easily open an account online, through the app, or in-store.

Final Thoughts:

In this Green Dot Bank review, we’ve covered the key aspects you need to consider. While it offers several benefits like early paycheck access and competitive APY, be mindful of the cons, like potential ATM fees and the monthly charge. Assess your banking needs and habits to see if Green Dot Bank aligns with them. Remember, the right bank for you fits your financial lifestyle.

FAQ:

Is Green Dot Bank Owned by Walmart?

No, Green Dot Bank is owned by Green Dot Corporation, not Walmart. However, Walmart owns shares in Green Dot and is a retail distributor of some of its products, including the Go2bank Visa Debit Card. Green Dot and Walmart also partnered to launch the Walmart MoneyCard.

What Are Green Dot’s ATM Limits and Fees?

With the Green Dot Cash Back Visa Debit Card, you can make 4 withdrawals per month at in-network ATMs for free. Beyond that, you’ll be charged $3.00 per withdrawal (plus potential charges by the ATM owner).

Does Green Dot Have a Physical Bank Location?

Green Dot has no brick-and-mortar branches. Its service is focused on online and mobile accounts and the use of ATMs for withdrawals.

What Is Green Dot Corporation?

It’s afintechand bank holding company that creates financial tools for individual customers and corporate partners such as Apple, Amazon, CVS Pharmacy, and Walmart. It functions on cloud-based technology and has 67 million accounts. Green Dot Bank is a subsidiary.

Green Dot Bank Review: An In-Depth Customer's Guide(2024) (2024)

FAQs

Can I trust Green Dot Bank? ›

Yes. Green Dot is an online bank, and its deposit accounts are Federal Deposit Insurance Corp. (FDIC)-insured.

What is the lawsuit against Green Dot? ›

Past Green Dot lawsuits include failing to refund unauthorized transactions, charge disputes, unreasonable blocks or holds (including tax refund holds and social security SSI holds), hidden fees, excessive charges, deposit issues, account errors, service issues, downtime, balance errors, duplicate charges, and/or ...

What bank is behind Green Dot? ›

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.

Who owns Green Dot Bank? ›

Does Green Dot need your social security number? ›

Federal law requires us to obtain, verify and record your name, address, date of birth, Social Security number when you register a Green Dot card. We may also ask to see your driver's license or other identifying documents. If a valid Social Security number is not provided, a personalized card will not be issued.

Does the IRS use Green Dot Bank? ›

With this option, when the IRS funds the refund, the refund is sent to the third-party bank. The third-party bank pays the fees for using the tax program and deducts their processing fee. The remaining refund is then sent to the Green Dot card as selected during the e-file process.

What is the Green Dot Bank scandal? ›

Specifically, con artists trick victims into sending the PIN numbers located on the back of Green Dot “MoneyPak” cards. This is the equivalent of wiring money or sending cash – it is untraceable, and you can't get your money back!

What is the complaint against Green Dot Bank? ›

According to BBB files Green Dot Corporation has a pattern of complaints concerning service issues and customer service issues. Specifically, consumers allege that their accounts are being locked and therefore not being granted access to their account or funds for extended periods of time.

Is Green Dot owned by Walmart? ›

Just out of the limelight, however, is the other party to the MoneyCard: Green Dot is a hybrid, both a fintech as well as a bank holding company by virtue of its owning Green Dot Bank, acquired and renamed in 2011. Walmart, which owns some special class shares in Green Dot, is Green Dot's largest retail distributor.

Which country is Green Dot Bank located? ›

The Green Dot Corporation is an American financial technology and bank holding company headquartered in Austin, Texas. It is the world's largest prepaid debit card company by market capitalization.

How big is Green Dot Bank? ›

Founded in 1999 and headquartered in Austin, TX, Green Dot has served more than 33 million customers directly, and now operates primarily as a “branchless bank” with more than 90,000 retail distribution locations nationwide.

Does the Green Dot have Zelle? ›

Green Dot prepaid debit cards are not linked to bank accounts, so they cannot be used with Zelle. However, Green Dot does offer its own money transfer service called Green Dot Send Money. Green Dot Send Money allows Green Dot cardholders to send money to other Green Dot cardholders instantly.

Who regulates Green Dot Bank? ›

As a BHC, Green Dot Corporation is subject to the requirements of the BHC Act as well as supervision, regulation and examination by the Federal Reserve, which serves as the primary federal banking regulator of our consolidated organization.

Is Green Dot a federal bank? ›

The Bank is a State Chartered member bank with its primary regulator as the Federal Reserve Bank of San Francisco.

How many users does Green Dot have? ›

Founded in 1999, Green Dot has served more than 33 million customers directly and many millions more through its partners.

Is Green Dot FDIC approved? ›

Green Dot cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

Can you withdraw money from a Green Dot? ›

You may only make withdrawals from ATMs in the U.S. due to fraud or security concerns. Log in to see your Account Agreement for ATM withdrawal limits. Log in to your account using the Green Dot app or on GreenDot.com to find an ATM location near you.

What does Green Dot Bank do with your personal information? ›

To protect your personal information from unauthorized access and use, Green Dot Bank uses security measures that comply with federal law. These measures include technical, physical, and administrative safeguards designed to protect the confidentiality, integrity, and availability of your personal information.

Is Green Dot a third party bank? ›

“Card” the non- personalized card that you may receive when you sign up and the personalized card that you may receive in the mail. “Green Dot” means Green Dot Corporation, the third party that administers the Card program on behalf of the Bank.

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