Five robots outshone humans at Swiss bank and replaced seven employees (2024)

Five robots have replaced seven employees at a Swiss bank in order to speed up workflow, according to a new report.

The robots were able to do the same work as a human employee but could work 24/7 without a break, making them overall more effective.

The pilot project at St. Galler Kantonalbank (SGKB) went so well the bank has decided to take on more robots at the end of this month.

Last year a report found that as many as 800 million workers could be replaced by machines in just 13 years.

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Five robots have replaced seven employees at a Swiss bank in order to speed up workflow. The pilot project at St. Galler Kantonalbank (SGKB) went so well the bank has decided to take on more robots at the end of this month (stock image)

The test was carried out last year when SGKB took over the private banking business of W.M Warburg Bank AG.

The two banks have different IT systems so the robots were used to transfer customer data from M.M Warburg to SGKB's IT system.

The robots transferred data from an Office Excel file.

'This happened the same way as if it was done manually by an employee: the robot took the data from a field of the Excel file and transferred it to the corresponding field in the system of the bank', Adrian Kunz General Secretariat of SGKB told MailOnline.

'The robots did not replace existing jobs', he said.

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'We've seen that's technically feasible and now we're exploring whether other applications are worthwhile, and I'm very optimistic about that', Felix Buschor, member of theSGKB management board, said in an interview withBloomberg.

'The assessment of the potential is in full swing.'

Managers at the bank say the robots are causing some employees to worry about their jobs.

'However, as we have always compensated efficiency gains through natural fluctuation and because we paid close attention to enabling our employees to develop new technologies, the acceptance is high,' said Mr Buschor.

SGKB is not the only one examining the use of new technologies.

Managing director of Nuremberg-based IT consultant Roboyo GmbH said the question of automation is currently a 'huge topic' in financial services.

Managing director of Nuremberg-based IT consultant Roboyo GmbH said the question of automation is currently a 'huge topic' in financial services (stock image)

He said his company is working with banks, insurers and leasing companies who want to save time and money.

A study by GFT Technologies SE in 2017 found that technologies and artificial intelligence could revolutionise the financial sector.

Researchers carried out a survey of 285 professionals from retail banks in eight countries.

They found 94 per cent of participants said artificial intelligence directly added value to their company.

A report from November last year found hundreds of millions of jobs in a variety of sectors are at risk.

Jobs most likely to be taken include fast-food workers and machine-operators, while gardeners, plumbers and childcare workers are the least likely to be replaced by bots, according to the report.

The report, called 'Jobs lost, jobs gained: Workforce transitions in a time of automation', was created by management consultancy firm, McKinsey.

It assesses the number and type of jobs that could be lost to automation over the next 13 years.

The report said: 'The results reveal a rich mosaic of potential shifts in occupations in the years ahead, with important implications for workforce skills and wages.

'Our key finding is that while there may be enough work to maintain full employment to 2030 under most scenarios, the transitions will be very challenging - matching or even exceeding the scale of shifts out of agriculture and manufacturing we have seen in the past.'

The report suggests that in about 60 per cent of jobs, at least one third of activities could be automated.

It said: 'We estimate that between 400 million and 800 million individuals could be displaced by automation and need to find new jobs by 2030 around the world.'

And while the report suggests that new jobs will be available, it highlights that people may need to learn new skills to get them.

WHEN WILL ROBOT FARMERS BE A REALITY?

Leading agricultural minds are working on developing robots to increase the efficiency of plant harvesting.

Harper Adams University in Shropshire are developing a robot thatdon't harvest crops until they are perfect, eradicating wonky and inedible vegetable.

Farmers currently harvest fields all at once, in a practice known as slaughter harvesting.

But this method leads to up to 60 per cent of the crop being wasted, because it is either wonky or inedible.

Engineers are working on machines that can autonomously plant seeds, weed, water and spray without a farmer.

The robots can also be programmed to only pick crops where they are perfectly ripe.

Developer of the autonomous veg pickers, Professor Simon Blackmore, said: 'I am trying to develop a completely new agricultural mechanisation system based on small smart machines.

'We are developing laser weeding, droplet application where only 100 per cent of the chemical goes onto the target leaf, selective harvesting where we can grade the product at the point of harvest.'

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Five robots outshone humans at Swiss bank and replaced seven employees (2024)

FAQs

What would happen if robots replaced human workers? ›

While it is true that robots can handle tasks more efficiently and consistently than humans, it is important to consider the broader impacts of this shift. One potential concern is job loss. As robots take on more tasks, some jobs may become obsolete.

Will humans be replaced by machines and or AI at work? ›

It is unlikely that AI will completely replace the human workforce. AI is good at automating tasks that are repetitive, predictable, and rule-based. However, humans are still better at tasks that require creativity, empathy, and social intelligence. That said, AI is likely to have a significant impact on the workforce.

What will happen when AI takes all the jobs? ›

The Impact on Jobs

The rise of AI will have a significant impact on the job market. Many jobs that are currently done by humans will become automated, leading to job displacement and unemployment. According to a report by McKinsey, up to 800 million jobs could be lost to automation by 2030.

How many jobs will AI replace by 2050? ›

By 2050, economist Dr Carl Frey and Michael Osborne, a professor of machine learning, both at the University of Oxford, predict that at least 40 per cent of current jobs will be lost to automation, while management consultancy firm McKinsey puts the figure at 50 per cent. There are exceptions.

Which jobs will not be replaced by AI? ›

119 Jobs That AI Won't Replace
  • Health care and well-being.
  • Creative and artistic fields.
  • Skilled trades and construction.
  • Academia, education, and training.
  • Service and personal care.
  • Business management and legal fields.
  • Sports, fitness, and recreation.
  • Environment, agriculture, and conservation.
Jan 16, 2024

Will robots replace us humans? ›

There are certainly areas where AI has the potential to outperform humans, particularly in tasks that require processing vast amounts of data or solving complex problems in a short time. However, this does not necessarily mean that AI will replace humans entirely or pose an existential threat.

Can AI take over the world? ›

The short answer to this fear is: No, AI will not take over the world, at least not as it is depicted in the movies.

How long until AI takes over? ›

The consensus among many experts is that a number of professions will be totally automated in the next five to 10 years. Below are a few roles that are at risk of being taken over by AI in the near future.

Will I lose my job to AI? ›

Research from Goldman Sachs indicates that AI could partially automate two-thirds of all jobs. [2] In fact, this same research suggests that technological revolutions often create more jobs than they destroy.

Which jobs are in danger due to AI? ›

The Most Vulnerable and Impacted Professions

Roles focused on data analysis, bookkeeping, basic financial reporting and repetitive administrative tasks are highly susceptible to automation. Jobs involving rote processes, scheduling and basic customer service are increasingly handled by AI.

What jobs will be gone by 2030? ›

6 Jobs That May Disappear by 2030
  • Taxi Drivers. Jobs such as taxi drivers rely on the ability to drive and pay attention to their surroundings. ...
  • Cashiers. ...
  • Truck Drivers. ...
  • Teachers. ...
  • Travel Agents. ...
  • Data Entry Clerks.

What jobs will AI replace first? ›

AI Is Replacing Jobs Done By Human Workers
  • 1- Data Entry Clerk. With AI's ability to process and analyze vast amounts of data, the need for manual data entry is diminishing. ...
  • 2- Telemarketer. ...
  • 3- Factory Worker. ...
  • 4- Cashier. ...
  • 5- Driver. ...
  • 6- Travel Agent. ...
  • 7- Bank Teller.

Is AI good or bad? ›

Conclusion: AI is neither inherently good nor bad. It is a tool that can be used for both beneficial and harmful purposes, depending on how it is developed and used. It is important to approach AI with caution and responsibility, ensuring that it is developed and used in an ethical and transparent manner.

Will lawyers be replaced by AI? ›

Hence, AI is highly unlikely to replace human lawyers. Dependence on Technology: Overreliance on AI tools may lead to skill atrophy among legal professionals. AI should be seen as a sidekick in law firms, improving operational efficiency but never taking the wheel from seasoned pros.

What would be three impacts of replacing human workers with robots? ›

While there may be a negative effect on some labor segments, robots and automation increase productivity, lower production costs, and can create new jobs in the tech sector. Increasing use of robots leads to increased productivity, which can lead to an increase in gross domestic product.

What are the benefits of replacing human workers with robots? ›

One of the most significant benefits of automation is increased productivity. Automation can handle repetitive, time-consuming tasks with greater efficiency and accuracy than humans. According to a study by the McKinsey Global Institute, automation technologies could increase global productivity by up to 1.4% annually.

Why shouldn't robots replace human workers? ›

Robots can't offer solutions to problems out of their scope, while humans can find a creative way to do it. Robots can do anything, true, but they are limited when it comes to dealing with people. As people are capable of recognising emotions, robots can't offer that kind of capability. They don't know boundaries.

Why should robots replace human workers? ›

Robots are more precise than humans; they don't tremble or shake as human hands. Robots have smaller and versatile moving parts which help them in performing tasks with more accuracy than humans. Stronger and faster. There is no doubt that robots can be designed to be significantly stronger and faster than humans.

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