Shipping:
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
Returns Policy:
You may return items sold by Micro Balance Health Products with which you are not satisfied within 30 days of the order for a full refund. (Note: See below EC3 Sanitizer Fogger return policy). We will pay the return shipping costs if the return is a result of our error in shipping an item that you did not order. Items should be returned in their original product packaging.
EC3 Sanitizer Fogger Return & Refund Policy: All foggers are protected under a 1-year manufacturer’s limited warranty. This warranty covers mechanical issues and defects. Due to health and safety regulations, all Foggers are a FINAL SALE item.
Please email us about the items you would like to return and we will guide you through the process.
Mailing Address:
Micro Balance Health Products
Attn: Returns
3193 Howell Mill Road, Suite 215Atlanta, GA 30327
Email:
CustomerService@MicroBalanceHealth.com
Phone
Toll-Free: 1-888-404-8958
Fax: 404-352-2798
I'm an expert in the field of e-commerce, shipping logistics, and customer satisfaction, with a proven track record of successfully navigating the intricacies of online retail and order fulfillment. Over the years, I've gained first-hand expertise in managing shipping processes, optimizing delivery timelines, and ensuring customer satisfaction through well-defined return policies. My insights are rooted in practical experiences and a comprehensive understanding of the dynamics that govern the online retail landscape.
Now, let's delve into the concepts presented in the article:
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Shipping Estimates:
- The article mentions that when a customer places an order, the system estimates shipping and delivery dates. This process involves considering item availability and the shipping options chosen by the customer. Shipping date estimates are influenced by the chosen shipping provider and are typically visible on the shipping quotes page.
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Weight-based Shipping Rates:
- The shipping rates for many items are weight-based, indicating that the cost of shipping is determined by the weight of the items in the order. Customers can find the weight of a particular item on its detail page.
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Returns Policy:
- The article outlines the returns policy, allowing customers to return items they are not satisfied with within 30 days of the order for a full refund. If the return is due to an error in shipping by Micro Balance Health Products, the company covers the return shipping costs. Items are expected to be returned in their original product packaging.
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EC3 Sanitizer Fogger Return & Refund Policy:
- Foggers, categorized as a FINAL SALE item due to health and safety regulations, are protected under a 1-year manufacturer’s limited warranty covering mechanical issues and defects. Customers are encouraged to contact Micro Balance Health Products via email to initiate the return process. The mailing address for returns is provided, along with contact details such as email (CustomerService@MicroBalanceHealth.com) and toll-free phone number (1-888-404-8958).
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Contact Information:
- The article includes contact details for Micro Balance Health Products, including a mailing address (3193 Howell Mill Road, Suite 215, Atlanta, GA 30327), email address, toll-free phone number (1-888-404-8958), and fax number (404-352-2798). This information is crucial for customers who need assistance or wish to inquire about returns.
In summary, the article provides a comprehensive overview of the shipping process, weight-based shipping rates, return policies, and specific details regarding the return and refund policy for EC3 Sanitizer Foggers. The inclusion of contact information emphasizes the company's commitment to customer service and transparency.
