Disaster Recovery Checklist: How To File a Homeowners Insurance Claim (2024)

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Your home may be the biggest purchase of your life. It just makes sense to have the proper protection in place. When accidents or disasters strike, you want to make sure it’s repaired quickly and correctly. Regardless of what nature throws your way, understanding your homeowner’s policy may help safeguard your finances. We’ll give you tips on how to file a claim, when, and what information the insurance company might need. Read on to learn how to be ready before a disaster occurs.

What Does A Standard Homeowners Insurance Policy Cover?

A typical homeowners insurance policy provides financial protection against certain natural disasters, theft, and injuries for which you are liable. Not all policies are alike and it’s important to remember that coverage limits, deductibles, and exclusions apply. For example, a standard home policy does not cover damage caused by floods, earthquakes, or neglected maintenance. But it does provide coverage if your home is damaged or destroyed by fire, smoke, hurricane, hail, snow, lightning, wind, and other disasters highlighted in your policy. Many homeowners do not realize they need a separate policy for flood and earthquake coverage until it is too late.

Pay attention to these three essential types of protection on your homeowner’s policy:

1. Dwelling / Structural Coverage

Dwelling coverage is usually your highest and most important coverage. It covers the costs to repair or rebuild anything involving your home’s physical structure, such as the roof, flooring, doors, kitchen cabinets, lighting fixtures, and much more. Most standard home policies may also cover detached structures other than your home. This includes a separate garage, tool shed, gazebos, or pool house.

2. Personal Property Coverage

Imagine flipping your home upside down. Anything that falls out of place and is not physically attached to your house is considered your personal effects. Personal property coverage covers these items if they are stolen, destroyed in a fire, or other covered disasters. High-value items such as jewelry, art, guns, coin collection, decorative or antique furniture are usually limited to a dollar amount. To insure these items to their full value, it’s wise to purchase a special personal property endorsem*nt or floater.

3. Additional Living Expense

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Also known as loss-of-use coverage, additional living expense coverage pays for the costs you may incur if your home is damaged in a covered loss. Additional living expense includes temporary housing like hotel bills and food costs. This coverage is only applicable in situations where an accident or natural disaster occurred. It does not apply when your home is inhabitable due to non-emergency renovations.

Disaster Recovery Checklist

Although nothing can truly prepare you for the unexpected, understanding what to do before, during, and after a natural disaster may put you in a better position to begin rebuilding your home. Be proactive and alleviate some of the future stress by reviewing and start preparations with this checklist.

Preparations Before a Disaster Strikes

  • Discuss and plan what to do during an evacuation.
  • Make sure you have the right insurance coverage.
  • Build an emergency preparedness kit.
  • Set aside enough money to cover your deductible.
  • Gather and secure important financial, medical, and legal documents in a safe place.
  • Photograph and conduct an inventory of your property and belongings every year.

Staying Safe During a Natural Disaster

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  • Stay in a safe area or shelter during a disaster.
  • Grab your emergency kit and critical documents in the event you need to evacuate.
  • Listen for important updates and instructions from local authorities.
  • Shut off all utilities if needed.
  • If possible, photograph your damaged property.

How Do I File a Claim After A Disaster?

  • Assess your home and document all damaged property or lost items by taking photos.
  • Read your insurance policy and get familiar with certain provisions, for example, coverage limits, deductible amount, exclusions, and reimbursem*nt terms.
  • Notify your insurance company a loss occurred and complete a claim form.
  • Minimize further damage by only making temporary repairs necessary to protect your home from additional destruction like covering broken windows and holes.
  • Save all receipts for any temporary repairs or living expenses.
  • Keep detailed notes whenever you talk with your insurance company.
  • Prepare for the insurance adjuster and assess the damage together during the inspection.
  • Provide all documentation and receipts to the insurance company for review.
  • Review and evaluate your level of coverage and ensure you are adequately covered.
  • Obtain adjuster estimates and choose a repair company to start rebuilding.

Assistance From FEMA During a Natural Disaster

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The Federal Emergency Management Agency (FEMA) is a federal agency responsible for preparing, protecting, and responding to natural disasters’ impacts. In the event of a declared emergency, federal funds provide relief to help with temporary housing, funeral costs, medical expenses, emergency repairs, and more. If you have insurance for your home and are applying for disaster assistance, you must also first file a claim with your insurance company. By law, eligible applicants cannot receive disaster relief and insurance assistance for the same damage. For more information and to apply online, visit FEMA here. Many people think FEMA is a substitute for homeowners’ insurance, only to discover it is not after a disaster has occurred.

An Insurance Insight to Texas’s Severe Winter Storm

The devasting winter storm, officially named Winter Storm Uri, brought heavy snow and single-digital temperatures to Texas. In some parts of the Lone Star State, wind chills dropped below negative 15 degrees, colder than temperatures in parts of Alaska. The frigid cold caused widespread power outages, water disruption, and burst pipes, affecting millions of Texas residents across the state.

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If you are a homeowner, you might be wondering if your policy covers water damages from broken pipes. The honest answer is, it depends on your policy. Water damage may be covered if it was accidental, sudden, and an unexpected occurrence. The cost of repair, cleaning, or replacement of flooring, drywall, and furniture is typically covered along with it. However, damages to the pipes that develop due to a slow leak or deteriorating pipe are generally not covered as it is considered normal wear and tear. Only your insurance carrier can determine if your specific circ*mstances are covered.

Is Your Homeowners Policy Up To Date?

It’s always a good idea to conduct an annual review of all your insurance policies to ensure you have the proper amount of protection. Before a disaster occurs, speak with one of our Insurance Specialists today at (855) 919-4247. We’ll help you understand and determine the right amount of coverage for you and your family.

The information in this article is obtained from various sourcesandoffered for educational purposes only.Furthermore, it should not replace the advice of a qualified professional. The definitions, terms, and coverage in a given policy may be different than those suggested here.No warranty or appropriateness for a specific purpose is expressed or implied.

Related Posts

  • How to Prepare for an Earthquake in 5 Steps
  • Is Flood Damage Covered By My Homeowners Insurance?
Disaster Recovery Checklist: How To File a Homeowners Insurance Claim (2024)

FAQs

How to write a claim for home insurance? ›

How To File a Homeowners Insurance Claim
  1. Assess the Damage. ...
  2. File a Police Report, If Necessary. ...
  3. Document the Damage and Affected Property. ...
  4. Call Your Insurance Provider. ...
  5. Make Necessary Repairs and Save Your Receipts. ...
  6. Fill Out Forms Provided by Your Agent. ...
  7. Schedule an Inspection. ...
  8. Get Estimates for Overall Repair.
May 4, 2024

What not to say to a home insurance adjuster? ›

Admitting fault: Using apologetic language is enough for the insurance adjuster to assume you're admitting fault and use that against you. Even if you feel you're at fault, wait for the official investigation to prove what actually happened. Don't say things like “I'm sorry” or “it was my fault.”

How to claim on home insurance? ›

Contact your insurer to tell them you want to make a home insurance claim. It may need details including your policy number, address, and full name. Give as much information as possible about what's happened. Take photos for evidence, and keep all receipts.

What are the steps in a claim settlement procedure? ›

Your insurance claim, step-by-step
  1. Connect with your broker. Your broker is your primary contact when it comes to your insurance policy – they should understand your situation and how to proceed. ...
  2. Claim investigation begins. ...
  3. Your policy is reviewed. ...
  4. Damage evaluation is conducted. ...
  5. Payment is arranged.

What do you say when making an insurance claim? ›

When you file a claim, you'll be asked to provide some basic details, such as where and when the accident or incident took place, contact information for everyone involved and a description of what happened. You might also be asked to give an estimated cost of the damage from the accident—if you have that available.

What is the best way to make an insurance claim? ›

How to make a claim on your home and contents insurance
  1. Read your policy's product disclosure statement (PDS) so you know what you're covered for.
  2. Submit necessary proof of purchase documents and photo evidence to avoid delays.

What not to say when filing a claim? ›

Don't admit fault. Don't say you aren't injured. If they ask, you should be adamant that you are not sure. Don't sign any release to release your medical records without checking with your lawyer.

What does R&R mean on a home insurance claim? ›

R&R = Remove & replace. This Xactimate entry is used when an item is being entirely demolished & replaced with a new similar item of similar grade & composition.

Should I tell my insurance company it was my fault? ›

If you admit blame, even a small portion, for an accident, you provide grounds for the insurer to deny your claim, make lowball settlement offers and dispute liability for your damages. Of course, you should never lie to an insurance company, but you don't have to offer them more information than they need.

What are the disadvantages of filing a homeowners insurance claim? ›

Cons
  • Rate increases: Filing a claim may result in an increase in insurance premiums. ...
  • Risk of non-renewal: If you have frequent or severe claims, your insurer may label you as high-risk and choose not to renew your policy.
Jan 8, 2024

Is it worth claiming for TV on home insurance? ›

So, if your TV isn't worth much more than your excess, you might find it's not worth claiming for, especially as any claim you make will cause your premium to rise when it comes time to renew.

Can I cash out on home insurance claim? ›

They will probably not pay you for the full value of your home if you choose to cash out. Most will settle your claim by paying you actual cash value — replacement cost minus depreciation.

What is the first step in filing an insurance claim? ›

Notify your agent and/or your insurance company immediately. If anyone is injured or the vehicle damage exceeds $750.00, you must report the accident to the Department of Motor Vehicles within 10 days.

What are the four stages of an insurance claim? ›

The insurance claim life cycle has four phases: adjudication, submission, payment, and processing.

How do you write a good claim letter? ›

When writing a claim letter, it's important to be clear and concise, outlining the facts of the situation without making accusations or insinuations. Make sure to include any relevant details or evidence that may help support your claim.

Is it worth claiming on my home insurance? ›

Filing a home insurance claim might make the most sense when the loss estimate is more than your deductible. Any claim, even a minor one, might lead to an increase in your home insurance premium. Having frequent or repeat claims could cause a property insurer to nonrenew your policy.

How do I write a cover letter for a claims adjuster? ›

Cover Letter Writing Tips for Claim Adjusters
  1. Highlight Your Analytical Skills. ...
  2. Demonstrate Attention to Detail. ...
  3. Showcase Your Communication Skills. ...
  4. Exhibit Industry Knowledge and Continuous Learning. ...
  5. Emphasize Your Negotiation and Conflict Resolution Skills.

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