Connexus Credit Union Review - S'witty Kiwi (2024)

  • REVIEWS
  • Personal Loans

Connexus Credit Union Review - S'witty Kiwi (1)

  • S'witty Kiwi Editors
  • March 7, 2024

In This Article

Our Verdict

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Connexus Credit Union offers the most competitive APY on its checking account with a mobile app that is customer highly speak of. It partners with other financial institutions in order for its members to access ATMs across the country. You make no monthly fee and enjoy low rates on the credit union’s products. Membership is opened to everyone that meet the qualification requirements.

Check below for more information about the credit union:

Pros

  • Offers exceptional rates on its CDs
  • Doesn’t charge monthly fees
  • Welcomes membership from the general public
  • Makes ATM reimbursem*nt up to $25 each month for ATMs outside of the U.S. (Terms and conditions apply, though).
  • Offers numerous business and personal credit card options.

Cons

  • Offers lowers rates in savings account.
  • Requires a deposit of $100 or more before you earn APY (which itself is low).
  • Demands membership before approving any application for its products.

Who This Product Is Best For

Consider the Connexus Credit Union if you’re someone who:

  • Requires a credit union that opens a deposit account for almost no fee and offers competitive rates on checking accounts.
  • Wants a checking and savings account with a $0 monthly fee.
  • Don’t care about earning reasonable APY on your savings account balance.

Who This Product Isn't Right For

Connexus Credit Union may not be your best fit if you:

  • Prioritize earning a higher APY on your savings account.
  • Want a credit union that allows nothing to a lower minimum deposit before qualifying you for its APY.
  • Are an active duty or retired military officer who can qualify for better rates on savings account from other credit unions.

What This Product Offers

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  • Checking account. Go through Connexus’ different checking accounts options so that you can determine which one is ideal for you.
  • Savings account. Qualify for reasonable dividend when you maintain a daily balance of $100.
  • Money market account. Consider this option if you run an active checking account.
  • Share certificates. Connexus Credit Union offers an extended term of 12 to 60 months for its shared certificates.
  • Credit cards. Consider Connexus credit union products for the best rewards and cash back business and personal credit cards.

Product Details

Checking account

Connexus Credit Union runs three different checking accounts. The Connexus Credit Union Xtraordinary Checking stands out of the three, offering you an APY of 1.75% on any balance up to $25,000. Earn 0.25% APY with a balance more than $25,000. However, earning 1.75% or 0.25% APY is not automatic. To qualify, complete a minimum of 15 debit card purchases in a month. Alternatively, spend a total of $400 or more in all your debit card purchases within a month.

If you want to bypass any monthly spending requirements, consider the Innovative checking account. It doesn’t earn you any dividend or ATM charges reimbursem*nt, though.

Want to earn an APY up to 2.0% on any balance from $1,000 with no monthly requirements? If yes, consider the Teen checking account. One drawback, as the name implies, is you may not be eligible if your older than 17 years. It’s best for anybody between 10 and 17 years.

Savings account

The Member Share Savings Account Connexus Credit Union’s most popular savings account. You earn about 0.25% APY when you have a minimum daily balance of $100. Don’t forget to always keep a minimum of $5 in your savings account in order for you to keep it active.

Feel free to make withdrawal from any of Connexus’ ATMs and from other 54,000+ surcharge-free ATMs. Set your savings goal with Connexus mobile apps.

The Holiday Club savings account is the credit union’s second savings account. Use to receive direct deposit on your payday in order for you to save money over a certain period of time.

Money market account.

Consider this product of you already run a checking account with Connexus. You get both dividend and waive up to four withdrawal or transfer fees in a month.

The APY you earn is not fixed. The higher your balance, the more dividend you earn. With a $1,000 minimum balance, your earn an APY of 0.25% and get up to $4.01% APY when you maintain a balance of $1,000,000 or more. Don’t forget that you need to make a minimum deposit of $1,000 in order to open this account.

Share certificates

Connexus Credit Union offers you an extended term of 12 to 60 months for its share certificates, a form of the credit union’s certificate of deposit. Make a deposit of $5,000 to get the share certificate. Don’t forget that Connexus imposes strict penalties when you withdraw your money before it matures.

Loans and lines of credit

Connexus offers other financial solutions, including secured and unsecured loans such as personal loans and lines of credit.

  • Personal loans. Connexus’ unsecured personal loan terms oscillate between 24 and 84 months with interest rates in the range of 9.49% to 12.99%. The loan amount max at $10,000 making it a best alternative if you’re not in need of a higher loan amount.
  • Lines of credit. Connexus offer two types of secured personal lines of credit which are FlexPlus personal line of credit (with an APR of 12.49% at $200.00 monthly repayment) and Flex personal line of credit (with an APR of 13.99% at $200.00 monthly repayment).
  • Savings secured loan. This product is another Connexus’ secured loan that offers you an interest rate of 4.25% and monthly payment term of $217.68.

Credit cards

Connexus offers both personal and business credit cards tailored to meeting your personal or venture’s needs. Popular Connexus credit cards include:

  • Everyday Rewards+ Card. Consider this card for outstanding rewards and bonuses. You get $150 welcome bonus and 4x rewards on your dining, food-delivery, and take-out expenses. Receive 15,000 reward points when you spend up to $500 within the first three months of opening the account. Plus, you pay $0 annual fee (terms and conditions apply, though).
  • Platinum Card. Use this card for everyday purchases while you cut interest and enjoy 0% introductory APR for the first 18 months of opening the account. You get better rates with a good to excellent credit score.
  • Max Cash Preferred Card. Earn up to 5% cash back on every single purchase you make on this credit card. Qualify for better APR with a higher FICO score from anything between 19.24% and 29.24%.
  • Travel Rewards+ Card. Looking for a reward traveling credit card? Look no more! First, you get a huge $250 welcome bonus and receive 4x rewards points on travel, recreation purchases, electric vehicle charging stations, and entertainment purchases.
  • Business Cash Preferred Card. Safe money as you spend with the Connexus Credit Union Business Cash Preferred Card. Earn 3% cash back on all business related purchases. You pay $0 annual fee and receive $25 cash back after you make your first purchase.
  • Business Card. If cutting your rates is your priority for getting a business credit card, Connexus’ Busine Card is your best credit card companion. You enjoy 0% introductory APR within 18 billing cycle. Then you begin to pay any amount from 16.99% to 25.99% depending on your credit score.
  • Smart Business Rewards Card. Get 2 bonus points on every dollar you spend and earn 20,000 bonus points when you are spending within the first three months of opening the account equals $200 or more. Also, this business card offers $0 annual fee.

Where This Product Stands Out

Competitive APY on money market account

You earn anything between 0.25% and 4.01% APY on Connexus’ money market account, depending on the minimum balance you maintain in your account.

Enticing products for kids and teens

Connexus Credit Union offers products that are best fit for teens and kids. For example, the credit union offers Teens checking account from the ages 10 to 17 years.

Credible mobile app for better customer experience

If you experience difficulties in creating a budget or setting your savings account goals, Connexus Credit Union is a good option to consider.

Where This Product Falls Short

Offers lower yields on its savings account

You earn only 0.25% APY on your savings account and yet, you require a minimum balance of $100 in order to qualify for the dividend.

Gives less competitive rates on it certificate of deposit and high minimum deposit

Connexus Credit Union minimum deposit for the share certificate is $5,000. You can find a better alternative with other credit union.

How to Qualify for This Product

While there are general requirements for joining a credit union, Connexus qualification criteria include:

  • Be a U.S. citizen or permanent resident. Connexus welcomes you if you’re a U.S. citizen or have permanent resident right. That said, get your government issued ID card, Social Security number, and driver’s license handy as you make move to apply.
  • Have a solid credit score. If you want to apply for a personal or business loan from the credit union, maintain a good to excellent credit score. Present your business’ annual revenue, bank statements, and proof of business longevity in order to boost your chances of getting a business credit facility from Connexus Credit Union.

How to Apply for This Product

Apply for any Connexus Credit Union products is straightforward. You must first become a member of the credit union before you can enjoy any of its products. To become a member of Connexus Credit Union member:

  • Understand the product you require. Connexus offers numerous products. First things first. Understand what you want before you proceed with your registration.
  • Visit Connexus website. Browse the credit union’s list of products and select your best fit.
  • Click on “Become a member.” Fill out the application form, stating the product you need, and provide your personal information. Submit the application.
  • Check your email address for updates. Follow-up your application by checking your email address. If the credit union requires any additional information, you get an email telling you what next steps to take.

Alternatives to This Product

Alliant Credit Union

Alliant Credit Union offers similar products to Connexus, including checking and savings account, share certificates, and loans and mortgages. However, Alliant doesn’t offer money market account which Connexus offer. Notwithstanding, the credit union offer a more competitive APY on its savings account than Connexus, making it a better option (especially if you want to earn more dividend on your savings account). Connexus also offer more APY than Alliant offers for it checking accounts.

Navy Federal Credit Union

If you’re interested in credit unions that deal with member of the armed forces, give Navy Federal Credit Union a trial. One cool thing about this credit union is that it offers you more perks and discount on loans. It requires a minimum balance of $2,500 before you qualify for its dividend, but that’s has nothing to do with the benefits you enjoy and the variety of products to choose from.

Customer Reviews

Customer are not saying something good about this credit union. It receives a poor rating of 2.4 stars 6 customer reviews on Trust Pilot. Angry customers talk about the credit union’s bad customer service and poor service delivery.

Methodology

We reviewed Connexus Credit Union based on 20 data points in the categories of loan details, loan costs, eligibility and accessibility, customer experience and the application process. We rated Connexus Credit Union based on the weighting assigned to each category:

Loan cost: 35%

Loan details: 25%

Customer experience: 20%

Eligibility and accessibility: 10%

Application process: 10%

Within each major category, we also considered several characteristics, including available loan amounts, repayment terms and applicable fees. We also looked at minimum credit score and time in business requirements and the geographic availability of the lender.

Finally, we evaluated Connexus Credit Union customer support tools, borrower perks and features that simplify the borrowing process—like online applications, prequalification options and mobile apps.

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Connexus Credit Union Review - S'witty Kiwi (2024)

FAQs

Is Connexus Credit Union legitimate? ›

Connexus Credit Union is a good credit union for anyone looking for low-fee bank accounts, but its checking accounts and certificates are its best offerings. It's easier to join Connexus than many other credit unions, and membership is available to residents of all 50 states.

What credit score do you need for Connexus Credit Union? ›

Connexus has a minimum credit score requirement of 640 for its personal loans. Is it hard to get a personal loan from Connexus Credit Union?

What does Connexus do? ›

Connexus is a business process outsourcing (BPO) provider focused on delivering customized and high-touch customer experience management (CXM) and sales solutions.

Is Connexus Credit Union an online bank? ›

The Connexus Credit Union Online Banking Service is generally accessible 24 hours a day, seven days a week, however, at certain times, some or all of the Service may not be available due to system maintenance or other unforeseeable problems.

Is there a downside to joining a credit union? ›

Credit unions tend to have fewer branches than traditional banks. A credit union may not be close to where you live or work, which could be a problem unless your credit union is part of a shared branch network and/or a large ATM network such as Allpoint or MoneyPass. May offer fewer products and services.

Who owns Connexus Credit Union? ›

Since credit unions are owned by their members, this account represents your ownership in Connexus Credit Union. You will notice your new Member Share Savings Account currently has a balance of $5. That $5 was deposited on your behalf to help you get started as a Connexus Credit Union member.

What bureau does Connexus pull from? ›

Connexus Credit Union mainly uses TransUnion for credit card approval. After your account is open, the card will report your activity back to TransUnion. If you're looking to apply for a Connexus Credit Union business credit card instead, then please note that both TransUnion and Experian will be used for approval.

Does credit union accept bad credit? ›

If you have a bad credit rating and are considering taking out a personal loan to consolidate your debts, a credit union is more likely to accept your application than a bank. Credit unions look at your personal situation too, rather than just your credit rating. A credit union is a 'not for profit' organisation.

What credit union is highest recommended? ›

  • Alliant Credit Union.
  • Connexus Credit Union.
  • First Tech Federal Credit Union.
  • Pentagon Federal Credit Union.
  • Self-Help Credit Union.
Jan 25, 2024

Who owns Conexus Credit Union? ›

We're a forward-thinking, Saskatchewan-based, credit union committed to our members and their financial well-being. We're a member-owned cooperative with more than 80 years of serving members and giving back to our community. Our purpose is to improve the financial well-being of our members and our communities.

How many members does Connexus Credit Union have? ›

Improving the member experience at Connexus Credit Union. Connexus Credit Union serves more than 430,000 members across all 50 states.

Is Connexus Credit Union FDIC insured? ›

Savings in Connexus Credit Union are insured by the NCUA up to the limits of federal law. The standard insurance amount is $250,000 per member, per insured credit union, for each share account ownership category.

Is Connexus Credit Union reliable? ›

The bottom line: Connexus Credit Union is an excellent choice if you'd like to bank with an online credit union, because it pays competitive rates on most of its accounts. You can earn better high-yield savings account rates with other institutions, though.

Is Connex Credit Union a good bank? ›

We give Connexus Credit Union 4.1 out of 5 stars after looking into categories including its branch availability, account fees, interest rates and customer support. The credit union's checking and savings accounts earn the highest marks, while its banking experience and access are also highly regarded.

How much can you deposit Connexus? ›

Daily deposit limits start at $2,500. If you need assistance with your limit, please contact the Member Contact Center at 800.845. 5025.

Is Connex credit union a good bank? ›

We give Connexus Credit Union 4.1 out of 5 stars after looking into categories including its branch availability, account fees, interest rates and customer support. The credit union's checking and savings accounts earn the highest marks, while its banking experience and access are also highly regarded.

Is Connexus real? ›

Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates for personal, home, and auto loans.

How do you know if a credit union is legit? ›

Enter the credit union's name and check the "Charter State" field. If the field says “CA,” your credit union is chartered in California. That means it is regulated by, and complaints can be filed with the California Department of Financial Protection and Innovation or DFPI.

Is Connexus Credit Union federally insured? ›

Safe & secure. Your money is federally insured by the National Credit Union Administration (NCUA) to at least $250,000.

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