Bank Muscat - Better Every Day (2024)

24/7 access - 416 machines, largest ATM network in convenient locations around the country
bill payments - electricity & water bills, school fees, telephone bills and mobile top ups
transfer funds - within bank, within Oman
account statements - mini statement
services - PIN change, load money to mobile wallet, cheque book request

click here to locate nearest ATM

• 24/7 access - 238 CDM machines, in convenient locations around the country.
• Bill payments - electricity & water bills, school fees, telephone bills and mobile top ups.
• Cards services - pay credit card bill.
• Cash/cheque deposit - deposit cash or cheque for self or any bank muscat customer account.
• Cash deposit to mobile wallet.



Available service for Non-bank Muscat Customers:

• Cash deposit to Bank Muscat accounts



Banks customers that can use our CDMs to deposit cash to Bank Muscat accounts are:

• Alizz Islamic Bank
• Bank Nizwa
• First Abu Dhabi Bank
• Habib Bank limited
• Muzn Islamic Banking Services
• National Bank of Oman
• Oman Arab Bank
• Sohar International & Sohar Islamic Banking

click here to locate nearest CDM

• ​24/7 access - 180 FFM machines, in convenient locations around the country
• Bill payments - electricity & water bills, school fees, telephone bills and mobile top ups
• Cards services - pay credit card bills
• Cash/cheque deposit - deposit cash or cheque for self or any Bank Muscat customer account
• Cash deposit to mobile wallet
• Transfer funds - within bank, within Oman
• Account statements - mini statement services - PIN change
• Cheque book request

• 24/7 Real-time online banking through the internet.
• Bill payments of electricity & water bills, school fees, telephone topup and postpaid, internet bills to listed billers.
• Transfer funds within bank, within Oman and internationally & speed transfers to India, Philippines, Sri Lanka, Pakistan, Bangladesh & Egypt.​
• Account statements, summary of accounts (detailed & mini)
• Check monthly installment breakdown. click here for more details
• Activate card for international use, report lost or stolen card, pay credit card bill, etc.
• Instant generation or changing of e-PINs for debit, credit and prepaid cards.
• Ability to block one’s prepaid cards in case they are lost or stolen.
• Opening fixed deposit and themaar higher education savings plan & themaar retirement savings plan.
• Instant opening of additional savings accounts by existing customers.
• Secure token for additional protection and secure mailbox.​
• Link debit card to multiple accounts instantly.​​
• Instant apply for a new prepaid card.
• Speed Transfer money to 16 mobile wallets in Pakistan. click here for more details

• 24/7 access, customized for iPhones and Android phones.
• Bill payments of electricity & water bills, school fees, telephone, internet & mobile phone bills and mobile top-up.
• Mobile payment for instant money transfer and merchants payments. click here for more details.
• QR on POS for hassle-free and secure way to pay to Bank Muscat’s Merchant Partners. click here for more details.
• Transfer funds within bank, within Oman and internationally & speed transfers to India, Philippines, Sri Lanka, Pakistan, Bangladesh & Egypt.
• Account statements, current and savings account, fixed deposit and credit card accounts.
• Check monthly installment breakdown. click here for more details.
• Activate card for international use, report lost or stolen card, pay credit card bill.
• Ability to block one’s prepaid cards in case they are lost or stolen.
• Opening fixed deposit.
• Instant apply for a new prepaid card.
• Instant opening of additional savings accounts by existing customers.
• Instant generation or changing of e-PINs for debit, credit and prepaid cards.
• Instant link debit card to multiple accounts.​
• Speed Transfer money to 16 mobile wallets in Pakistan. click here for more details

​

For Mobile banking FAQs click here
To view terms & conditions click here​​​
To view video tutorials click here

• Send money using mobile number, alias & QR Code within.
• Request Money using Mobile number And alias.
• 24/7 service on all IOS (Apple iTunes Store) and android devices (Google Play).
• QR on POS for hassle-free and secure way to pay to Bank Muscat’s Merchant Partners. click here for more details.
• Load money via debit card, mobile banking, internet banking, ATM or CDM.
• Transfer funds within bank muscat and other bank's wallets.
• Transaction history for past 90 days; frequently carried out transactions marked.
• Transaction limits of daily (500 rials Omani), weekly (3500 rials Omani) and monthly (15000 rials Omani).
• Maximum debit limit of 1000 rials Omani daily.
• Secure and protected through ultra strong encryption and inbuilt high security features.

For BM Wallet FAQs click here
To view terms & conditions click here
To view video tutorials click here ​​​

Services

• Issue new debit card
• Replace the existing card
• Generate a new PIN (EPIN)

Locations of Multi-Function Kiosks

• Bank Muscat Head Office (Next to the ATMs and Statement printer)
• Mall of Oman (Mall entrance to Snow Oman)
• ​Nizwa Grand Mall (Next to Bank Muscat ATM near Carrefour)
• My City Centre Sur (Near Bank Muscat ATM)
• City Centre Suhar (Opposite Carrefour)
• Salalah Grand Mall (Opposite Lulu)
• Salalah Gardens Mall (Next to Vodafone and Carrefour)

These machines are available for customers use as per the operating hours of the facility where the machines are placed.

List of debit cards that can be issued:

• Visa Classic
• Al Jawhar Privilege Banking
• Asalah Priority Banking
• Shababi

Requirement for using the machine:

Active debit card or National ID

24/7 business cash deposit machine for corporate customers.
safely deposit any number of bags with each bags carrying up to 2,000 notes

visit any of the following branches and request for a business cash deposit form:

1- Avenues E-branch
2- Al Khoudh Branch
3- Al Khuwair 33 Branch
4- Sur Souq Branch
5- New Salalah Corporate Branch
6- Ibri Souq Branch

print your statement immediately and avoid any delay

the statement printer kiosk is available in following branches:
- Head office
- Avenues E-branch
- Al Khuwair 37 branch
- Al Khoudh branch
- Al Seeb branch
- Al Ghubra branch
- Al Qurum branch
- Al Athaiba round about branch
- MBD South branch
- Ruwi branch
- Hatat House branch
- Al Khuwair 33 branch
- Barka Main branch
- Barka Souq branch

24/7 access - Customized for android phone and Huawei.
Speed transfer to: India, Bangladesh and Pakistan.
Available Languages: Hindi, Malayalam, Bangla, Urdu and Tamil.
Services available: Speed transfer, Top up, View statement.

To view FAQs Click Here

• Soft Token is an App that enables Individual and Corporate customers to authenticate their Internet Banking transactions anywhere, anytime on a 24 X 7 basis.
• It comes as a replacement for the physical token, eliminating the need to carry it around or to use it.
• It is as secure as the physical token and easy to use.

In BM Soft Token App you can:

• Approve your financial transactions by tapping on push notifications received on your registered mobile device.
• Authenticate your Non-Financial transactions through Soft One-Time Password (OTP).
• Fallback authentication through coloured QR code if push notification is not received.
• This service is completely free of cost and available in English and Arabic.

Currently, the BM Soft Token App is not available for joint account holders.

FAQs:

• For individual users
• For corporate users

Free service - from Apple app store or Google play store
Easy registration - via Facebook/Gmail or manual registration
Services list - offers/products displayed, T&C, branches and ATM/CDM locations, bank contacts, etc
Categories covered - restaurants, spas, hotels, fitness outlets, entertainment and many more
Redemption of offers - directly at merchant outlets; any number of offers over a period of time
Redemption of coupons - on provision of coupon code, user’s PIN and merchant’s PIN
Login options - simultaneous logging on multiple devices with same login credentials
Sharing options - with multiple contacts without having them log into the user account
Monitor - order and redemption history and savings achieved

To view FAQs click here
To view Terms & Conditions click here