7 Savvy Ways to Generate More Real Estate Referrals (2024)

Real estate referrals have always been a lucrative source of leads for seasoned agents. Referrals typically result from you providing such an exceptional customer experience that clients, friends, and neighbors are all compelled to recommend your services to others.

Knowing how to generate referrals is key to building your business. And winning organic referrals and repeat clients from your personal connections—the folks who already know, like, and trust you—requires thoughtful strategy. We put together some of our best advice and tools for building a steady flow of referrals (and income) from your sphere of influence.

7 Ways to Increase Your Real Estate Referrals

1. Create Buzzworthy Client Events

  • Cost: $500 to $3,000+
  • Time to Generate Leads: 1 day plus follow-up
  • Go-to Close Resource: 10 Unique Client Appreciation Event Ideas

A surefire way to get your clients buzzing about you with their friends and family is to invite them to events that they can’t help but talk about afterward. These can be as simple or elaborate as your budget allows. You can go solo, or go bigger with your entire brokerage.

My brokerage recently started hosting big events twice a year and it has been the most beneficial decision we’ve made. The first event was a holiday party where agents invited past and current clients, as well as friends and family. It generated new clients for practically every agent in the office. My brokers decided it was so fun and such a great way to connect with our spheres, we should host a spring version as well.

2. Build Community & Connection Online

  • Cost: Between $3,500 and $6,500 a year, depending on your market
  • Time to Generate Leads: About four hours a week
  • Go-to Close Resource: How Parkbench Helps Agents Drive Community Connections

Your past clients are less likely to give you real estate referrals if you aren’t top of mind. So, consistently share both real estate market and lifestyle content online and encourage your social connections to share it with their friends and family. Just remember—don’t be boring. Have some fun with it. Maybe try your hand at vertical videos! 😎

If you’re ready to move beyond social media, you can build a community website with Parkbench and make it the hub for residents to learn what’s happening nearby. Host interviews with local business owners and give your recommendations for the best brewpubs, neighborhoods, dog parks, and eateries in your town or city.

Since they only allow one real estate agent per area, you’ll want to check out the Parkbench website to see if your market is available. Next you can reserve your spot and start talking up your community’s local hot spots.

Visit Parkbench
  • Cost: None
  • Time to Generate Leads: One hour a week
  • Go-to Close Resource: How to Do a Comparative Market Analysis: A Step-by-Step Guide

Agents who assume their clients’ interest in real estate ends at the closing table aren’t getting as many referrals as they could. From your brokerage to your local association to economic reports like the latest interest rates, you have access to a lot of data that clients will find useful (as long as you can break it down for them in an easily understandable way). Key market insights can help position you as a knowledgeable market expert who can strategically advise clients on a property’s investment potential or performance. Bonus: Make this info easily shareable on your socials for broader reach.

Use your real estate customer relationship management (CRM) system or email marketing platform to create templated messages you can use to send timely stats to your different client types. Then, pull the numbers from your market every other week and fill in the blanks. Coffee & Contracts has some gorgeous templates you can use that are perfect for sharing on social media.

If you really want to boost your efforts, create short videos to share to your social media too. Agents who post regularly about the market are getting tons of visibility on TikTok and Instagram Reels. You can also get some engaging ideas for vertical videos from Coffee & Contracts that aren’t boring.

4. Surprise Your Past Clients With Pop-by Gifts

  • Cost: $50 to $200
  • Time to Generate Leads: One to three hours a month
  • Go-to Close Resource: 17 Clever Real Estate Pop-by Ideas to Get More Referrals

With email drip campaigns and social media connections at your fingertips, it might seem strange to show up at your past clients’ door, unannounced. But the weirdness magically melts away when you have a fun gift in your hand.

When you can get in front of people in your sphere and remind them of your awesomeness with a pop-by gift, that’s a surefire way to boost your referral power. Pop-bys seem like a pain, but the investment of a small gift and a short visit will pay off in ways you can’t imagine. Stopping by to say hello, checking in to see how life is going, and just some fun chit-chat may not seem like a lot, but it’s that special connection that every human needs.

Check out Etsy if you need a little inspiration for clever tags, gift ideas, and more.

5. Ask for Real Estate Referrals at the Happiest Moments

  • Cost: None
  • Time to Generate Leads: 30 seconds
  • Go-to Close Resource:

There are many instances in a real estate transaction when you get to celebrate. The closing table is definitely one of them. But don’t forget about the moment you find that perfect property for a buyer or the moment your seller gets a full-price offer.

These are a few of the perfect moments when emotions are running high to subtly remind your clients how much you appreciate them sharing their positive experiences via reviews and referrals. And it never hurts to ask if they know anyone else who might need your services. It takes a little practice to get comfortable asking for business, but be confident and remember that the ultimate goal is to help others the same way you’ve helped your clients. And your clients will want to help you in return.

Referrals and reviews go hand in hand. A great way to increase your referral business is to send consistent, automated touches to your people asking for online reviews with a company like Birdeye. They take care of your online reviews to help you continue to grow your 5-star reputation. With more awesome reviews, you’ll get more clients who trust you and your customer experience.

Check out Birdeye

6. Sustain Client Relationships Authentically

  • Cost: None
  • Time to Generate Leads: One hour a week
  • Go-to Close Resource:

The more you specifically tailor a message to the person, the more likely they are to respond to it. If you pay attention not only to what your client needs, but also to who they are, you can leverage that knowledge later to boost your referral rate—big time.

Get started on this strategy by using your CRM to keep all your client interactions organized in one place. Start by sending out a personalized email celebrating the anniversary of your clients’ purchase or sale. The typical agent will send out one or two of these emails every week, maintaining consistent, ongoing conversations with their past clients throughout the year.

You can create some of this communication well in advance (e.g., anniversary messages, birthday greetings, holiday well-wishes). However, you’ll want to create some of it in the moment. Find something you genuinely think your people will want to know and share it with them. Your authenticity will shine through.

You may want to add a little extra juice to these messages with a personal video. A company like BombBomb can help you create short videos you can embed into your emails. They work great for connecting with people and reminding them of your bubbly personality.

I created several videos using BombBomb and crafted entire campaigns using short videos. Making them was such a great experience because it felt like I was talking to my people directly. I saw a dramatic increase in my response rate too, once I implemented videos in my email campaigns.

Check out BombBomb

7. Consider Joining a Real Estate Referral Network

  • Cost: None to $95 per month (plus the referral fee once a transaction closes)
  • Time to Generate Leads: One hour per week
  • Go-to Close Resource: The Complete Guide to Real Estate Referral Fees

Yes, there are more ways to snatch up referrals than just tapping into your past clients and sphere of influence. You can join a network where agents exchange referrals with other real estate professionals in other markets. Some of the most popular referral exchange networks are ReferralExchange, Agent Pronto, Referrals.io, NuOp and ReadyConnect Concierge (formerly OpCity).

Brokerages may also have their own referral networks you can join, like KW Connect, RE/MAX Global Referral, or Coldwell Banker Referral Network. When you have a client who wants to buy or sell in a market where you don’t typically work, these referral networks can help you find an agent to provide superior service for your clients in that market.

And likewise, you can help other agents take care of clients in your market. You share a portion of your commission, typically around 25%, for the lead. It’s lovely to have a real estate agent from another market call you up and offer to share a client without you having to do much to generate a lead. And for the referring agent, having a network of awesome agents makes life so much easier when you’re working with clients across the country.

It was always a challenge to find agents for my military clients in different states—researching and interviewing agents to find the right one. It’s extremely difficult and time-consuming. Having a trusted network saved me tons of time and stress.

When choosing a referral network, start in your own backyard. If your brokerage has its own referral network, start by joining that one. If you belong to a boutique brokerage like I do, check out some of the referral networks I mentioned above, like NuOp, to see if one might be a good fit for you. NuOp is free to sign up and exchange referrals with other agents, giving you more opportunities to boost your sales and grow your business.

Check out NuOp

Some things to consider when choosing a referral network:

  1. Referral fee percentage: Some networks charge as much as 40% in referral fees. With these companies, you might consider whether the juice is really worth the squeeze.
  2. Subscription fees: Some referral networks charge a monthly or annual subscription fee. Consider whether you’ll be able to justify the amount you’re paying to be a part of the network and whether you’ll be able to recoup any of the costs. There are a few networks that don’t charge a subscription fee and only collect the referral percentage. Weigh out whether the leads you get are high enough quality to justify your investment.
  3. Lead quality: Will the leads convert? It’s never a bad idea to check reviews to see what other customers have to say. Even better, see if you can reach out to someone who uses the network before signing up.
  4. Lead volume: If you’re paying a subscription for a referral network but you aren’t getting a lot of leads, reconsider your investment. Learn as much as you can about how many leads to expect from any given referral source before you sign up for a long-term commitment.

These are just a few elements to consider if you’re thinking of joining an agent-to-agent referral network. In addition to these, there are many other networks where you can pay for leads. If you want to learn more about companies that specialize in paid lead generation, you can check out the top lead generation companies we recommend (as well as three you might want to avoid).

Over to You

Here’s the truth: The best way to generate referral leads from your people is to maintain solid relationships with them. Humans like to connect to other humans. So, keep those lines of communication open. You may be surprised to learn how many of your contacts love getting your communiques.

Have a great way to generate referrals organically that we didn’t cover here? Let us know in the comments. Also, if you need more real estate lead generation strategies, make sure to read our article on underrated lead generation ideas.

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7 Savvy Ways to Generate More Real Estate Referrals (2024)

FAQs

Do 82% of all real estate transactions come from referrals? ›

Understanding the Significance of Real Estate Referrals

An impressive 82% of all real estate transactions can be attributed to word-of-mouth referrals and repeat business. Surprisingly, 21% of agents generate over half of their business through referrals.

How do I increase user referrals? ›

How do you make yourself referral ready?
  1. Create a referral program.
  2. Ask at the right time.
  3. Thank your referral sources.
  4. Offer alternate ways to recommend you.
  5. Educate current customers about all products and services.
  6. Add a form for referral submissions.
  7. Be remarkable.
  8. Inspire confidence.
Dec 21, 2023

What is a referral generation strategy? ›

Referral marketing is a marketing strategy that grows your customer base by encouraging your existing customers to spread the word about you within their networks. It turns your customers into reliable advocates for your brand, who keep promoting you through word-of-mouth recommendations.

What is the average referral count? ›

A referral rate of 2% is generally considered to be healthy. The global average referral rate across all industries is 2.35%. If your referral rate is close to or higher than this, then you can feel confident in knowing that your referral program is on track.

What is a common referral fee percentage? ›

They're an essential piece in helping close the business. The more the referral partner helps you “sell”, the higher percentage they'll typically get. A consulting referral fee of 5-15% is common. On a large deal with a low level of involvement, you're looking at a finders fee of 1-5%.

How do I increase my referral traffic? ›

7 Steps to Generate More Referral Traffic
  1. Publish Your Website To Online Directories. ...
  2. Get Published on Review Websites. ...
  3. Publish Guest Blog Posts. ...
  4. Leverage Social Media. ...
  5. Comment on Blogs. ...
  6. Be Active on Industry Forums. ...
  7. Publish Infographics.
Sep 22, 2023

How can I increase my referral rate? ›

Some of the best strategies for improving your referral rate include good promotion of your referral program, giving rewards that appeal to your customers, sending automated emails, and using a referral program software like GrowSurf.

How can I get referrals fast? ›

6 Proven Ways to Get Referrals Without Asking for Them
  1. Don't Ask For Referrals — Your Clients Should Want To Give Them. ...
  2. Give Lots of Referrals. ...
  3. Focus on Newer Customers. ...
  4. Thank Your Referrers (Preferably with Gifts) ...
  5. Know the Difference Between a Referral and a Lead. ...
  6. Create a (Legitimate) Product for Clients to Hand Out.

How to get the most referrals? ›

  1. Laying the foundation for referrals. Businesses must understand what earns them the most customer referrals. ...
  2. Excellent customer service. ...
  3. Facilitating relationships between customers and your brand. ...
  4. Generate your online reviews - and use them! ...
  5. Exceed expectations. ...
  6. Know your top referrers. ...
  7. Be sure to ask. ...
  8. Express gratitude.

How can I improve my referral system? ›

10 ways to make your referral program more effective
  1. Tip #1: Know What You're Aiming For.
  2. Tip #6: Ensure Easy Email Sharing.
  3. Tip #7: Integrate with Popular Social Media Networks.
  4. Tip #8: Offer the Right Reward.

How to increase referrals in sales? ›

To learn more about this referral strategy, check out this video:
  1. Overcome your fear of asking. ...
  2. Leverage your entire network. ...
  3. Get specific about your ideal introduction. ...
  4. Host exclusive, invitation-only events. ...
  5. Strategically time your referral requests. ...
  6. Incentivize referrals with tangible rewards.
May 13, 2024

What is the best source of referrals? ›

Customers (Current, Past Customers, and Prospects)
  • These are the first and most important type of Advocates for your business. ...
  • Prospects are also on this list because even if they can't be your customer but still had a pleasant experience with your brand, they can always be a referral for others.

What percentage of real estate business comes from referrals? ›

8 real estate referral statistics you should take into consideration: The typical agent earns 42% of their business from repeat clients and referrals from past clients. 82% of all real estate transactions come from repeat and referral business.

How important are referrals in real estate? ›

Real estate referral fees can create a significant revenue stream for real estate professionals. Up to 82% of real estate sales for agents with developed businesses come from previous clients, friends, and referrals.

What do most real estate transactions involve? ›

Real estate transactions involve buying and selling property. A real estate broker helps the seller find a buyer and earns a commission. The buyer and seller make a contract that must be in writing and the title to the property must be clear. A mortgage is often used to finance the purchase.

Are referral fees legal in California real estate? ›

Referral fees must be disclosed to all parties involved in the transaction, including the client. The California Department of Real Estate mandates that referral fees be paid to the referring agent's broker, who will then compensate the referring agent.

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